Title: DocsBot
Author: Aaron Edwards
Published: <strong>August 3, 2026</strong>
Last modified: August 3, 2026

---

Search plugins

![](https://ps.w.org/docsbot/assets/banner-772x250.png?rev=3633513)

![](https://ps.w.org/docsbot/assets/icon-256x256.png?rev=3633513)

# DocsBot

 By [Aaron Edwards](https://profiles.wordpress.org/uglyrobot/)

[Download](https://downloads.wordpress.org/plugin/docsbot.1.0.1.zip)

 * [Details](https://wordpress.org/plugins/docsbot/#description)
 * [Reviews](https://wordpress.org/plugins/docsbot/#reviews)
 *  [Installation](https://wordpress.org/plugins/docsbot/#installation)
 * [Development](https://wordpress.org/plugins/docsbot/#developers)

 [Support](https://wordpress.org/support/plugin/docsbot/)

## Description

Put the DocsBot support agent trained on your content where visitors need it. No
embed code to paste. No theme file to edit.

Connect your account, choose a bot, and manage the widget experience from **Settings
> DocsBot**. Update the welcome message, match your site’s design, turn on actions,
preview changes live, and decide which pages and visitors get chat.

This plugin requires a DocsBot account and API key. Already using DocsBot? Connect
in a few steps. New to DocsBot? [Create your free account](https://docsbot.ai/register?utm_source=wordpress.org&utm_medium=plugin&utm_campaign=docsbot_wordpress&utm_content=description_signup).

#### Put useful answers where visitors need them

 * Answer common questions with the DocsBot agent trained on your content.
 * Match the launcher, chat window, colors, greeting, labels, logo, and avatar to
   your site.
 * Let visitors upload images or ask questions by voice when you enable those options.
 * Add feedback, human handoff, web search, booking, custom buttons, and advanced
   integrations through DocsBot Skills and MCP servers.
 * Preview the real widget as you work, then enable it when it looks right.

#### Show the right widget to the right audience

 * Include or exclude page paths, from an entire documentation section to a single
   account area.
 * Show chat only to logged-in visitors, selected WordPress roles, or eligible members.
 * Support private DocsBot bots without exposing signing credentials in the browser.
 * Choose whether to share a visitor’s display name, email, or raw WordPress user
   ID with the conversation.

#### Supported membership integrations

Use WooCommerce Memberships, MemberPress, Paid Memberships Pro, Restrict Content
Pro, WP-Members, or approved Ultimate Member roles to control who sees the widget.
If the selected membership integration becomes unavailable, the widget stays hidden.

#### Made for WordPress

Choose custom launcher icons, bot avatars, and header logos from the WordPress Media
Library. The plugin keeps every control under **Settings > DocsBot** and adds no
sitewide notices or nags.

#### Privacy and security

Public conversation identity is enabled by default for new plugin setups. You can
independently turn off sending a visitor’s display name, email address, or raw WordPress
user ID. It never sends membership, role, password, payment, or subscription data.

Private bots have one exception: a signed request for a logged-in visitor automatically
includes the numeric WordPress user ID as private `priv_user_id` metadata. Guest
requests do not include a user ID. DocsBot keeps `priv_*` metadata out of chat history
and AI model context while making it available to authorized integrations.

WordPress keeps the DocsBot API key on the server and uses private-bot signature
keys only to create short-lived tokens. The plugin encrypts both credentials before
database storage. Site owners may instead supply them through `wp-config.php` constants.

#### External service

This plugin connects to DocsBot, a third-party service:

 * WordPress calls `https://docsbot.ai/api` when an administrator connects an account,
   reads the authenticated user’s current team, lists teams or bots, reads settings,
   or saves supported bot settings.
 * DocsBot receives the entered prompt when an administrator requests a custom action
   button draft. The plugin saves that draft only when the administrator saves Actions.
 * Eligible visitors’ browsers load `https://widget.docsbot.ai/chat.js` after an
   administrator enables the widget.
 * DocsBot processes visitor chat messages and any identity fields the administrator
   chooses to share.

The [DocsBot Privacy Policy](https://docsbot.ai/privacy?utm_source=wordpress.org&utm_medium=plugin&utm_campaign=docsbot_wordpress&utm_content=privacy)
and [Terms of Service](https://docsbot.ai/terms?utm_source=wordpress.org&utm_medium=plugin&utm_campaign=docsbot_wordpress&utm_content=terms)
govern use of the service. Learn more in the [DocsBot widget documentation](https://docsbot.ai/documentation/developer/embeddable-chat-widget?utm_source=wordpress.org&utm_medium=plugin&utm_campaign=docsbot_wordpress&utm_content=widget_docs).

### Support

Need help connecting a bot or configuring the widget? Visit [DocsBot.ai](https://docsbot.ai/?utm_source=wordpress.org&utm_medium=plugin&utm_campaign=docsbot_wordpress&utm_content=support)
for support.

## Screenshots

[⌊Connect a DocsBot API key and select an accessible team and bot.⌉⌊Connect a DocsBot
API key and select an accessible team and bot.⌉[

Connect a DocsBot API key and select an accessible team and bot.

[⌊Edit the bot's conversation content and labels.⌉⌊Edit the bot's conversation content
and labels.⌉[

Edit the bot’s conversation content and labels.

[⌊Match the chat widget to your site design.⌉⌊Match the chat widget to your site
design.⌉[

Match the chat widget to your site design.

[⌊Enable supported feedback, escalation, search, booking, and custom actions.⌉⌊Enable
supported feedback, escalation, search, booking, and custom actions.⌉[

Enable supported feedback, escalation, search, booking, and custom actions.

[⌊Deploy by URL path, user role, membership, metadata, and private signing.⌉⌊Deploy
by URL path, user role, membership, metadata, and private signing.⌉[

Deploy by URL path, user role, membership, metadata, and private signing.

## Installation

 1. Upload the plugin directory to `/wp-content/plugins/` or install the ZIP from **
    Plugins > Add New Plugin > Upload Plugin**.
 2. Activate **DocsBot**.
 3. Open **Settings > DocsBot > Connection**.
 4. Get your user API key from the [DocsBot API Keys page](https://docsbot.ai/app/api?utm_source=wordpress.org&utm_medium=plugin&utm_campaign=docsbot_wordpress&utm_content=installation_api_key),
    paste it into WordPress, and connect. DocsBot selects your current accessible team
    when available.
 5. Choose a team, save, then choose a bot.
 6. Configure Content, Design, and Actions.
 7. Open Deploy, choose your audience and pages, then enable the widget.

WordPress supplies the cryptography used to encrypt saved credentials, so no optional
PHP encryption extension is required.

For a private bot, select the bot normally. The plugin retrieves its signing key
in the authorized server-side bot response, encrypts it immediately, and never renders
it in WordPress.

## FAQ

### Does the plugin expose my DocsBot API key?

No. WordPress makes admin API requests on the server. The plugin encrypts the key
before database storage and never includes it in frontend HTML or JavaScript.

### How does the plugin support private bots?

WordPress checks your access rules before creating a short-lived, server-signed 
access token. The signing key stays on your server, and the token response is private
and never cached.

### Does the plugin send WordPress user data automatically?

Public identity sharing is enabled by default for new plugin setups. You can independently
turn off sharing a visitor’s display name, email address, or raw WordPress user 
ID. For private bots, signed requests automatically include the logged-in visitor’s
numeric WordPress user ID as private metadata. Guest requests include no user ID.

### What happens if my membership plugin is disabled?

The widget stays hidden until the selected membership integration is available again
or you change the restriction.

### Can I show the widget only in my documentation or account area?

Yes. Add one literal path prefix per line, such as `/docs/` or `/account/`. Excluded
paths always take precedence.

Page-path rules decide where the widget appears; they do not protect access by themselves.
To protect chat, also require a login, WordPress role, or membership under Audience.
WordPress checks those rules before sharing identity data or issuing a private-bot
token.

### Why can I see a create-bot link even if I cannot create bots?

DocsBot does not expose a public create-permission flag. When a selected team has
no bots, the plugin links to the DocsBot bot page. DocsBot then applies your current
role and plan.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“DocsBot” is open source software. The following people have contributed to this
plugin.

Contributors

 *   [ Aaron Edwards ](https://profiles.wordpress.org/uglyrobot/)

[Translate “DocsBot” into your language.](https://translate.wordpress.org/projects/wp-plugins/docsbot)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/docsbot/), check out
the [SVN repository](https://plugins.svn.wordpress.org/docsbot/), or subscribe to
the [development log](https://plugins.trac.wordpress.org/log/docsbot/) by [RSS](https://plugins.trac.wordpress.org/log/docsbot/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.1

 * Added Auto, Light, and Dark widget themes with a live dark-mode preview.
 * Added an Advanced voice switch and matching live voice-orb preview for agent 
   bots.
 * Refined theme controls and launcher preview styling to match the DocsBot dashboard.
 * Directed plugin support requests to DocsBot.ai.

#### 1.0.0

 * Added WordPress Media Library selection for custom launcher icons, bot avatars,
   and header logos.
 * Added expanded dashboard action categories for Scheduling Tools, Custom Buttons,
   Skills, and MCP Servers, plus image uploads, voice input, and matching preview
   controls.
 * Moved support settings into Human Support Escalation and content-related options
   into Content.
 * Removed editable domain restrictions and now preserves unrestricted bots while
   transparently adding the WordPress hostname to existing allowlists.
 * Prepared the plugin for community translation through WordPress.org language 
   packs.
 * Added import-ready WordPress.org listing translation catalogs for the same locales.
 * Added the complete WordPress.org banner and icon asset set.
 * Added dashboard-matched Content, Design, Actions, Deploy, and live widget preview
   screens.
 * Added automatic private-bot signing-key retrieval and encrypted server-side storage.
 * Added role, membership, page-prefix, and opt-in conversation identity controls.
 * Added release validation and installable ZIP packaging with GitHub Actions.
 * Standardized the plugin slug, text domain, PHP symbols, options, hooks, REST 
   namespace, and package files on DocsBot.
 * Updated product naming to DocsBot.
 * Initial public release.

## Meta

 *  Version **1.0.1**
 *  Last updated **8 hours ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.5 or higher **
 *  Tested up to **7.0.2**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [artificial intelligence](https://wordpress.org/plugins/tags/artificial-intelligence/)
   [chatbot](https://wordpress.org/plugins/tags/chatbot/)[customer support](https://wordpress.org/plugins/tags/customer-support/)
   [documentation](https://wordpress.org/plugins/tags/documentation/)[knowledge base](https://wordpress.org/plugins/tags/knowledge-base/)
 *  [Advanced View](https://wordpress.org/plugins/docsbot/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/docsbot/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/docsbot/reviews/)

## Contributors

 *   [ Aaron Edwards ](https://profiles.wordpress.org/uglyrobot/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/docsbot/)