Title: DigaChat
Author: isidre
Published: <strong>October 27, 2026</strong>
Last modified: October 28, 2026

---

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# DigaChat

 By [isidre](https://profiles.wordpress.org/isidre/)

[Download](https://downloads.wordpress.org/plugin/digachat.0.5.4.zip)

 * [Details](https://wordpress.org/plugins/digachat/#description)
 * [Reviews](https://wordpress.org/plugins/digachat/#reviews)
 *  [Installation](https://wordpress.org/plugins/digachat/#installation)
 * [Development](https://wordpress.org/plugins/digachat/#developers)

 [Support](https://wordpress.org/support/plugin/digachat/)

## Description

DigaChat adds a chat bubble to your website, answered by an AI assistant. It is 
built for Spanish-speaking businesses in Spain and Latin America: the chat interface
is in Spanish, and also in Catalan, Galician and Basque, and the assistant replies
to each visitor in their own language.

 * Searches your catalogue in real time: products, prices, sales and stock.
 * Answers questions about shipping, payment, returns and warranty using the information
   you give it.
 * Replies in the visitor’s language (Spanish, Catalan, Valencian, Galician, Basque
   and others) and addresses customers formally or informally, as you prefer. The
   chat texts follow the language of the page or the visitor’s browser.
 * Works on service websites without a shop too: it answers with the information
   about your business.
 * Does not make things up: if it does not know something, it refers the visitor
   to your contact email.
 * Order lookup and shipment tracking on paid plans: with the order number and the
   purchase email, the assistant explains the order status, dates, products and 
   tracking link.
 * Optional link in the chat to continue on WhatsApp and the option to email the
   conversation to the visitor.
 * Set up in minutes, no technical knowledge needed.

#### Plans

 * Free: 50 conversations in total, to try the assistant on your website.
 * DigaChat (35 € per month + VAT): 500 conversations per month, with order lookup
   and shipment tracking.
 * DigaChat Sales (119 € per month + VAT): 1,500 conversations per month across 
   the website and WhatsApp, the assistant on the store’s WhatsApp (coming soon)
   and abandoned cart recovery with the DigaChat Sales add-on, available from digachat.
   com.

No commitment. A conversation is all the messages from the same visitor within 24
hours. When the limit is reached, the chat stays visible and shows your contact 
details.

#### External service

This plugin connects to the DigaChat service (https://api.digachat.com), operated
by Compas 1010 S.L., which generates the assistant’s answers with artificial intelligence.
Without this service the plugin does not answer. The connection is only made after
the site administrator enters an email address, accepts the terms of service and
clicks «Conectar la web» (Connect the website).

What data is sent and when:

 * When connecting the website: the site URL, the platform (WordPress or WooCommerce)
   and the email address entered.
 * When saving the assistant settings: the assistant’s name, the welcome message,
   the business information written by the administrator (shipping, payment, returns…),
   the form of address, the usual delivery time and the notification email.
 * With each chat message: the text written by the visitor and an anonymous session
   identifier. To search products, the service reads the public part of the catalogue(
   WooCommerce Store API).
 * If a customer asks about an order: the service asks the store for that order 
   using the order number and email given by the customer, and only receives its
   status, dates, products, shipment tracking and the notes sent to the customer
   when both match.
 * If a visitor asks the business to contact them personally: their name, email 
   and, if given, phone number, which the service sends to the business by email.
 * If a visitor asks to receive the conversation by email: their email address, 
   used only for that email.
 * To show usage in the dashboard: the site key.

Conversations are kept for a maximum of 12 months. The service uses the following
data processors: n8n GmbH (automation), Anthropic PBC and Google (AI models; Google
translates the answers when the visitor writes in a language other than Spanish)
and Axarnet (hosting).

 * Terms of service: https://digachat.com/condiciones/
 * Privacy policy: https://digachat.com/privacidad/

Paid plans are purchased on Stripe (Stripe, Inc.). The «Contratar» buttons in the«
Uso y planes» tab open a Stripe payment page in a new tab, only when the administrator
clicks them; the link carries the account reference and the account email so the
payment is applied to this website. Card details go directly to Stripe and never
pass through the plugin or the DigaChat service. Customers with a subscription manage
it (invoices, card, plan changes, cancellation) in the Stripe customer portal. Stripe
terms: https://stripe.com/legal/ssa · Stripe privacy policy: https://stripe.com/
privacy

The WhatsApp link in the chat opens wa.me (WhatsApp, by Meta) only when the visitor
clicks it. Shipment tracking links go to each carrier’s website (Correos, DHL, UPS,
17TRACK…) only when the customer opens them.

## Installation

 1. Install and activate the plugin.
 2. Go to DigaChat in the admin menu.
 3. Enter your email, accept the terms of service and click «Conectar la web».
 4. In the «Asistente» tab, review the business information and save.
 5. The chat starts in test mode: only administrators see it. When you are happy with
    the answers, untick «Mostrar el chat solo a los administradores» in the «Asistente»
    tab and save.

## FAQ

### Do I need WooCommerce?

Only if you want the assistant to search your catalogue. On a service website, choose«
Web de servicios» and the assistant answers with the information about your business.

### What happens when the plan limit is reached?

The chat stays visible and shows your contact details. On the Free plan the 50 conversations
are in total; on paid plans the limit renews every month.

### Which languages does it support?

The plugin interface and the chat are in Spanish, for businesses in Spain and Latin
America, with chat texts also in Catalan, Galician and Basque. The assistant replies
to each visitor in the language they write in.

### Where is abandoned cart recovery?

In the DigaChat Sales add-on, available from digachat.com with the DigaChat Sales
plan.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“DigaChat” is open source software. The following people have contributed to this
plugin.

Contributors

 *   [ isidre ](https://profiles.wordpress.org/isidre/)

[Translate “DigaChat” into your language.](https://translate.wordpress.org/projects/wp-plugins/digachat)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/digachat/), check out
the [SVN repository](https://plugins.svn.wordpress.org/digachat/), or subscribe 
to the [development log](https://plugins.trac.wordpress.org/log/digachat/) by [RSS](https://plugins.trac.wordpress.org/log/digachat/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 0.5.4

 * «Contratar» opens the Stripe payment page for the plan, with the account already
   identified. The plan is activated automatically once the payment is completed.
 * Websites with a subscription see «Cambiar a…» and a link to manage the subscription(
   invoices, card, plan changes or cancellation) in the Stripe customer portal.
 * On the DigaChat Sales plan, the «Uso y planes» tab offers the download of the
   DigaChat Sales add-on when it is not installed.
 * Readme: Stripe added to the external services section.

#### 0.5.3

 * While test mode is on, the settings page shows a notice: only administrators 
   see the chat, and how to open it to visitors.
 * Readme: test mode step in the installation and wording for service websites.

#### 0.5.2

 * The order lookup endpoint checks the site key in its permission callback.
 * After connecting, the chat starts in test mode (visible only to administrators),
   as the confirmation message says.
 * Inline CSS is now added with wp_add_inline_style(), on the front end and on the
   settings page.
 * The site verification endpoint no longer returns the registration token: it only
   confirms whether the token sent by the service matches, and it can be used once.
 * Removed the separate green WhatsApp button on mobile. Visitors continue on WhatsApp
   from the link inside the chat, on computers and on mobile.
 * «Hide other floating WhatsApp buttons» now applies on mobile too, since the chat
   already offers WhatsApp.

#### 0.5.1

 * The chat script carries the version in its file name, so browsers and caches 
   that strip query strings always load the new version after an update.
 * Translator comments for all strings with placeholders.

#### 0.5.0

 * Abandoned cart recovery moves to the DigaChat Sales add-on. Saved carts and settings
   are kept when it is installed.
 * Removed the «DigaChat» credit link from the Free plan.
 * Plan limits: 50 conversations in total on Free and 1,500 per month on DigaChat
   Sales.
 * The readme details what data is sent to the service and when.
 * The conversation is kept when moving between pages; links to the store’s own 
   products open in the same tab.
 * Languages: chat texts in Catalan, Galician or Basque when the page is in that
   language or the visitor’s browser prefers it; the conversation email is sent 
   in the customer’s language.

#### 0.4.0 – 0.4.9

 * Order lookup and shipment tracking in the chat, usual delivery time, shipment
   tracking box in the order screen, conversation by email, WhatsApp button and 
   compatibility with caching and optimisation plugins.

#### 0.1.0 – 0.3.0

 * First versions: connection, assistant settings, usage dashboard, chat on the 
   website, service websites, formal or informal address, contact collection and
   test mode.

## Meta

 *  Version **0.5.4**
 *  Last updated **8 hours ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.3 or higher **
 *  Tested up to **7.1.4**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [AI](https://wordpress.org/plugins/tags/ai/)[chatbot](https://wordpress.org/plugins/tags/chatbot/)
   [customer support](https://wordpress.org/plugins/tags/customer-support/)[live chat](https://wordpress.org/plugins/tags/live-chat/)
   [woocommerce](https://wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://wordpress.org/plugins/digachat/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/digachat/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/digachat/reviews/)

## Contributors

 *   [ isidre ](https://profiles.wordpress.org/isidre/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/digachat/)