Title: DiagnosticIQ for WooCommerce Author: johnokeane Published: July 18, 2026 Last modified: July 18, 2026 --- Search plugins ![](https://ps.w.org/diagnostiq-for-woocommerce/assets/banner-772x250.png?rev=3613049) ![](https://ps.w.org/diagnostiq-for-woocommerce/assets/icon-256x256.png?rev=3613049) # DiagnosticIQ for WooCommerce By [johnokeane](https://profiles.wordpress.org/johnokeane/) [Download](https://downloads.wordpress.org/plugin/diagnostiq-for-woocommerce.0.7.10.zip) * [Details](https://wordpress.org/plugins/diagnostiq-for-woocommerce/#description) * [Reviews](https://wordpress.org/plugins/diagnostiq-for-woocommerce/#reviews) * [Installation](https://wordpress.org/plugins/diagnostiq-for-woocommerce/#installation) * [Development](https://wordpress.org/plugins/diagnostiq-for-woocommerce/#developers) [Support](https://wordpress.org/support/plugin/diagnostiq-for-woocommerce/) ## Description **Some problems scream; the ones that cost you most stay silent.** Checkout breaks, order emails vanish, a payment gateway switches off, the site white-screens after an update — and every hour of it costs you sales. And finding the cause is a second bill you can’t read: hours of developer “discovery” you pay for but can’t follow. **DiagnosticIQ watches around the clock — and when something breaks, diagnoses it with AI we’ve built and tuned specifically for WooCommerce.** We engineered it around how Woo stores actually fail, and keep it current as WooCommerce, its gateways, and its plugins change — so you’re diagnosed against today’s failures, not last year’s. It alerts you the moment your store’s health drops, then names the root cause **and the exact fix** in plain English: the steps to fix it yourself, and what to hand your developer with a head start. **See it in action** on a live demo store — [open the sandbox in your browser](https://playground.wordpress.net/?blueprint-url=https://wptechhouse.com/blueprint.json), no install needed. #### Free: Store Health Dashboard An always-on read of your store, refreshed automatically. Runs entirely on your server — no external calls, no AI, no cost. * **Your money path, watched live** — payments, checkout, order emails, orders flowing, site online: every step a customer takes to pay you, each with a live status. Catch a break the moment it happens, before it costs you a sale. * **Around-the-clock watch on your most valuable asset** — 24/7, DiagnosticIQ guards the store your business runs on. It flags the silent sales-killers that quietly cost you orders — a payment gateway switched off, order emails not sending, checkout erroring out, order flow stuck — and the nastier surprises too: files in your site root that don’t belong (an early sign of malware), plus a snapshot of the plugin, theme, and WooCommerce versions you’ll need when something breaks. * **Alerts you before your customers do** — automatic scans email you when a critical problem or a health-score drop appears, so you hear it from an alert, not from a shopper who couldn’t check out. Free for everyone. #### Paid service: AI diagnosis & fix When something actually breaks, the free dashboard tells you _that_ it’s broken. The AI diagnosis — performed by our external diagnosis service — tells you _why_, and gives you the exact steps to fix it. * **Tell it what you’re seeing, in your own words.** “Checkout isn’t working,” “ orders stopped coming in” — no logs to pull, no jargon to learn. Guided intake turns a symptom into a diagnosis. * **Purpose-built AI for WooCommerce — not generic slop.** It reasons over your store’s own signals — plugin and theme inventory, versions, recent errors, mail failures, config — against the WooCommerce failure patterns it’s built to recognize, and names the root cause and the exact fix steps in plain English. **Every diagnosis ends with the fix.** You never get “here’s what’s wrong” and nothing else — each report closes with a prioritized fix, split so you know exactly what’s yours and what’s your developer’s: * **Safe to try yourself** — store-owner steps with no risk (re-enable a gateway, flip a setting back, clear a stuck queue), in plain English. * **Hand to your developer** — anything needing code or deeper access, written as a scoped brief (the cause, the signals behind it, the suggested fix) so they start at the solution, not discovery. * **Confidence & safety on every step** — each step is flagged for how sure the diagnosis is and whether it’s safe to run, so nothing gets applied blind. And it’s all read-only: DiagnosticIQ shows you the fix, never touches your site. The AI diagnosis & fix is a paid subscription service (from $29/mo) — details at [wptechhouse.com](https://wptechhouse.com/). Everything shipped in this plugin works without it; see “External services” below for exactly what the service sends and when. #### Who is this for? * Store owners who want to know what’s wrong before paying a developer to find out. * Agencies and freelancers who want the root cause in minutes when a client’s store breaks. #### Built by DiagnosticIQ is designed, built, and backed by [Prima Digital](https://primadigital.net/). ### External services The **free Store Health Dashboard runs entirely on your server** and makes no external calls. With no license key saved, the plugin contacts no external service from any screen or scheduled task. Once you save a license key, the plugin connects to our diagnosis service (**billing. wptechhouse.com**, operated by Prima Digital) in two situations: * **License validation** — your license key and site URL are sent to verify your subscription. This happens when you save or validate a key, and is then re-checked automatically (up to twice a day) while you have the plugin’s admin pages open. No store data is sent during validation. * **Running a diagnosis** — when you click “Run diagnosis,” the diagnostic payload is sent to our service, which uses the Anthropic Claude API to generate the plain- English report. The payload contains: your store/site configuration, the active plugin and theme inventory with versions (including mu-plugins and drop-ins), server, PHP and database versions, relevant WordPress configuration flags, recent error-log excerpts (which may include messages written by other plugins on your site), the filenames of unexpected files found in your site root, recent mail- failure reasons, and the problem description you type. Before sending, the payload is scrubbed of personal data and secrets — email addresses, phone numbers, IP addresses, and API keys/tokens are redacted. Customer and order records are never included. Data sent to run a diagnosis is processed by Anthropic on our behalf. Anthropic’s terms: [Commercial Terms](https://www.anthropic.com/legal/commercial-terms) · [Privacy Policy](https://www.anthropic.com/legal/privacy). Our service terms: [Terms](https://billing.wptechhouse.com/terms) · [Privacy](https://billing.wptechhouse.com/privacy) ## Screenshots [⌊Store Health Dashboard — the money path on one strip: payments, checkout, order emails, orders flowing, site online. See it live in a browser sandbox.⌉⌊Store Health Dashboard — the money path on one strip: payments, checkout, order emails, orders flowing, site online. See it live in a browser sandbox.⌉[ Store Health Dashboard — the money path on one strip: payments, checkout, order emails, orders flowing, site online. [See it live in a browser sandbox.](https://playground.wordpress.net/?blueprint-url=https://wptechhouse.com/blueprint.json) [⌊Guided intake — describe the problem in your own words.⌉⌊Guided intake — describe the problem in your own words.⌉[ Guided intake — describe the problem in your own words. [⌊Diagnosis report — the root cause in plain English, with what to fix yourself and what to hand a developer.⌉⌊Diagnosis report — the root cause in plain English, with what to fix yourself and what to hand a developer.⌉[ Diagnosis report — the root cause in plain English, with what to fix yourself and what to hand a developer. ## Installation 1. Install and activate the plugin through the WordPress Plugins screen. 2. Open **DiagnosticIQ** in your admin menu — the Store Health Dashboard starts working immediately, free. 3. (Optional) Add a license key under DiagnosticIQ Settings to enable the paid AI diagnosis & fix. ## FAQ ### Is the free version actually useful, or is it a trial? It’s genuinely free and standalone. The Store Health Dashboard, money-path strip, local problem rules, unexpected-file scan, and scheduled email alerts run forever on your server with no account, no key, and no external calls. ### Does the free version send my data anywhere? No. It runs entirely locally. Only the AI diagnosis sends data, only when you run one, and only the diagnostic payload described under “External services” above. ### Will the diagnosis change anything on my site? No. DiagnosticIQ is read-only. It reports; you (or your developer) decide what to do. ### I have a developer — how does this help them? It hands them the case already worked up, so they don’t start from zero. Each diagnosis is a scoped brief: the root cause, the specific signals behind it (the plugins, settings, versions, and recent changes involved), and a suggested fix path — so they skip the billable “discovery” phase and start at the solution. From there they apply their own expertise, playbooks, and coding tools to ship the fix fast. You pay for the fix, not the hunt. ### Does it work with my payment gateway / theme / host? The dashboard reads standard WooCommerce and WordPress state, so it works anywhere WooCommerce runs — any host, any gateway, any theme. Some tier-1 rules go deeper for Stripe. ### Do I need WooCommerce? Yes. The plugin is built for WooCommerce stores and requires WooCommerce to be installed and active. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “DiagnosticIQ for WooCommerce” is open source software. The following people have contributed to this plugin. Contributors * [ johnokeane ](https://profiles.wordpress.org/johnokeane/) [Translate “DiagnosticIQ for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/diagnostiq-for-woocommerce) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/diagnostiq-for-woocommerce/), check out the [SVN repository](https://plugins.svn.wordpress.org/diagnostiq-for-woocommerce/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/diagnostiq-for-woocommerce/) by [RSS](https://plugins.trac.wordpress.org/log/diagnostiq-for-woocommerce/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 0.7.10 * Declare WooCommerce as a required plugin (Requires Plugins header, WordPress 6.5+ plugin dependencies). #### 0.7.9 * Maintenance: initialize health-alert defaults on activation. Alerts remain opt- in on this build — no email is sent until you enter one in Settings. #### 0.7.8 * The site-root file check now uses the WordPress Filesystem API (read-only; nothing is written). * Removed an unnecessary core-file include and an error-level read. #### 0.7.7 * Privacy: IP-address scrubbing now catches all public addresses (a 0.7.6 refinement could miss some); plugin version numbers are still preserved. * Internal prompt constants no longer use HEREDOC/NOWDOC syntax, per WordPress. org coding guidance. * Minor packaging and header tidy-ups. #### 0.7.6 * Removed the development README from the WordPress.org package. * Upgrades from 0.7.4 now migrate the existing diagnostic log instead of deleting it, and uninstall also cleans data left by pre-rename versions. * Smarter scrubbing: plugin version numbers are no longer mistaken for IP addresses. * Alert emails are rate-limited so an intermittently failing check cannot re-email on every scan. * Add-ons: activation no longer requires a specific base-plugin folder name, and each add-on now cleans up after itself on uninstall. #### 0.7.5 * Renamed the plugin and its internal code prefix for WordPress.org directory compliance. Existing installs migrate their settings, license, and history automatically on update. * The add-on unlock now completes on our website rather than charging in wp-admin. * External-services documentation expanded to enumerate exactly what a diagnosis sends and to name Anthropic as the processor. * Scrubbing now also redacts IP addresses and full email addresses before a diagnosis is sent. * Hardening: prepared SQL for order/session counts, CSV-export formula-injection guard, musl-safe uninstall, IIS/autoindex log-directory guards, HPOS compatibility declaration, optional admin-bar pill toggle. #### 0.7.4 * Scheduled-scan email alerts are now free for everyone (no longer license-gated). * All admin JS/CSS moved to properly enqueued assets. * Diagnostic log now resolves its path via wp_upload_dir() for multisite/custom- uploads compatibility. * Error handler no longer overrides the site-wide PHP error_log destination. #### 0.7.3 * WordPress.org release: directory-served updates (no bundled update checker). * Hardened debug-log handling; legacy log files removed on upgrade. * Expanded PII scrubbing (phone numbers) before any diagnosis is sent. * Free tier is fully silent without a license key — no external calls. #### 0.6.14 * Expanded signal taxonomy: tier-1 rules plus Stripe, cache-loopback, and HPOS collectors. * Store Health Dashboard refinements. * Licensing and diagnosis reliability fixes. #### 0.6.0 * Store Health Dashboard with money-path strip. * Async diagnosis engine. #### 0.1.0 * Initial release: guided intake and plain-English diagnosis. ## Meta * Version **0.7.10** * Last updated **2 days ago** * Active installations **Fewer than 10** * WordPress version ** 6.2 or higher ** * Tested up to **7.0.2** * PHP version ** 8.0 or higher ** * Tags * [debugging](https://wordpress.org/plugins/tags/debugging/)[diagnostics](https://wordpress.org/plugins/tags/diagnostics/) [store health](https://wordpress.org/plugins/tags/store-health/)[troubleshooting](https://wordpress.org/plugins/tags/troubleshooting/) [woocommerce](https://wordpress.org/plugins/tags/woocommerce/) * [Advanced View](https://wordpress.org/plugins/diagnostiq-for-woocommerce/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/diagnostiq-for-woocommerce/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/diagnostiq-for-woocommerce/reviews/) ## Contributors * [ johnokeane ](https://profiles.wordpress.org/johnokeane/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/diagnostiq-for-woocommerce/)