Connect, Communicate, Expand with text messaging through WooCommerce

Description

Ecommerce websites generally create web-based communication and here is where SMS messaging comes for help. Taking care of your customers, giving various propositions, helping with issues is what SMS plugins are helpful.

Sometimes you need to reach your customers in an instance with notification messages or tell them about the latest promotion you created. So, messaging can serve as the quickest and the most convenient way to inform, help or engage website visitors.

The plugin can only be activated by Woocommerce users as it is made specifically for this type of eCommerce stores. Woocommerce is a leading app in WordPress and millions of people are using it to create fascinating online stores.

Types of Text Messages

SMS messages for the following plugin can be distinguished into 2 main groups. SMS to Admin, and SMS to users.

SMS to Admin includes all kinds of messages that users send to the admin and website owner. Here we need messaging automation, to facilitate complex communications.

One of the key features is the two-way communication here. This helps customers to write back if there is any inquiry or an issue happened.

Send various SMS messages to your users with the Dexatel platform. The following plugin is made to facilitate your business goals with transactional and promotional messages. Inform your customers about the latest promos, or just send a reminder message to them about upcoming events or website updates. Sms messages are fully compatible with all your business goals in general.

Text to Admin

  • New Order
    Hi, there is a new order on “Your Company Name”.

  • New Registration
    Hey, there is a new registration on “Your Company Name”.

  • New Payment
    Hey, there is a new payment on “Your Company Name”.

  • Failed Order
    Hey, %%order_id%% is failed.

Text to User

  • New Order
    Hey %%user_name%%, thanks for your order! We’ll let you know when it’s on its way. In the meantime, check out what other new customers are saying about their experience so far “Link to Testimonials Page”.

  • Order Status
    Hey %%user_name%%, your order has shipped. Click here to find out when it will arrive “Link to Postal Service Tracking Page”.

  • New Product
    Hey %%user_name%%, we’re excited to announce we’ve launched a new “Product Name”! Be the first to get one.

  • New Payment
    Hey %%user_name%, we’re glad to inform you that your payment on “Your Company Name” has been successfully submitted.

  • New Invoice
    Hey %%user_name%%, we’re glad to inform you that your monthly invoice is ready, go here to download.

  • Failed Order
    Hi %%user_name%%, your order is on its way but expect delays. Your new estimated delivery date is “Date”. Contact us at “Your Phone Number” if you have any questions.

  • Credentials Changes
    Hi %%user_name%%, we are glad to inform you that your account credentials on “Your Company Name” have been updated.

Contact: customer.support@dexatel.com

Installation

There are two ways to install Dexatel for woocommerce: the easy way, when you install Dexatel for woocommercer from your WordPress dashboard, and the not so easy way, when you install it from WordPress.org.

  • 1.1 The easiest way to enjoy Dexatel for woocommerce:
  • 1.1.1 Login to your WordPress dashboard
  • 1.1.2 Go to Plugins
  • 1.1.3 Add New
  • 1.1.4 Search for Dexatel
  • 1.1.5 Click to install
  • 1.2 The second way:
  • 1.2.1Download the zip file from https://wordpress.org/plugins/dexatel-for-woocommerce/
  • 1.2.2 Go to Plugins
  • 1.2.3 Add New
  • 1.2.4 Upload plugin
  • 1.2.5 Choose file dexatel-sms.zip
  • 1.2.6 Click to install

  • 1.3 In order to install the Dexatel for woocommerce from WordPress.org you must unzip the archive and copy the dexatel-sms folder into your plugins folder (\wp-content\plugins).
    After one ofthis steps you can activate the plugin from the Plugins menu.
    Once activated configure any options as desired and you can enjoy our Dexatel for woocommerce.

FAQ

Do you offer global SMS coverage?

Yes, we do. We provide global SMS coverage, making our services available all over the world. You can test any destination by signing up for a free trial.

What is the price for an SMS?

The price of an SMS depends on the destination country. Check out our pricing calculator for more information.

What is the approximate SMS delivery rate?

The approximate delivery rate is 98,7%. The issue with SMS messages that fail to be delivered is mainly from a telecom operator’s end and is not our fault.

What is the maximum length of a single SMS message?

The maximum length of a single text message is 160 characters if you use the standard GSM 03.38 character set.

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Contributors & Developers

“Connect, Communicate, Expand with text messaging through WooCommerce” is open source software. The following people have contributed to this plugin.

Changelog

1.0.1

  • Fixed: Sign in/Sign Up issue

1.0.0

  • First release