Title: DeltaBreen Helpdesk – Customer Support Ticket System Author: deltabreen Published: October 25, 2026 Last modified: October 25, 2026 --- Search plugins ![](https://ps.w.org/deltabreen-helpdesk/assets/banner-772x250.jpg?rev=3764515) ![](https://ps.w.org/deltabreen-helpdesk/assets/icon-256x256.png?rev=3764515) # DeltaBreen Helpdesk – Customer Support Ticket System By [deltabreen](https://profiles.wordpress.org/deltabreen/) [Download](https://downloads.wordpress.org/plugin/deltabreen-helpdesk.1.3.1.zip) * [Details](https://wordpress.org/plugins/deltabreen-helpdesk/#description) * [Reviews](https://wordpress.org/plugins/deltabreen-helpdesk/#reviews) * [Installation](https://wordpress.org/plugins/deltabreen-helpdesk/#installation) * [Development](https://wordpress.org/plugins/deltabreen-helpdesk/#developers) [Support](https://wordpress.org/support/plugin/deltabreen-helpdesk/) ## Description DeltaBreen Helpdesk adds a help desk and support ticket system to your WordPress site, with WooCommerce built in. Your visitors write to you from a support form on your pages, logged-in customers see their own tickets and your replies there, and your team answers every ticket from one shared board. It connects your site to Help by DeltaBreen, our helpdesk service at help.deltabreen.eu, and your customers never have to visit us. **One flat price per workspace, never per agent.** The free plan has one site, two people and 100 tickets a month, with no card needed. You’re never charged for going over your plan. #### Why sites choose DeltaBreen Helpdesk * **Your customers stay on your site.** The form, their own tickets and your help articles are on your pages, in your theme. Your replies arrive by email too, and customers can reply to that email. * **Set up in one click.** Press Connect, sign in or create a free account, and the site is ready, logged-in users too. Nothing to copy, no DNS record to add. * **Know who’s writing.** Beside a logged-in customer’s ticket, your team sees their profile, orders and memberships from your site (on Lite and higher), read at that moment and never stored. * **Light on your site.** Tickets are kept on Help’s servers in the EU, not in your database. The script loads only on pages that show Help, works with page caches, and never asks your visitors to solve a CAPTCHA. * **No surprise bills.** Every plan includes a team, and its price covers all of them. #### On your site * **Support form block.** A contact form whose messages become tickets. Guests give their email and get your replies by email. Logged-in users are recognised, with nothing to set up. Severity and category are ready on every plan, and you can add fields of your own (on Lite and higher). * **Email, phone number or both.** Ask guests for an email address, a phone number, or either one, each required or optional. On the Business plan, someone who left only a phone number is texted a link to your reply. * **My support tickets block.** Each logged-in user sees their own tickets and your replies on your page, and replies there. * **Help button** in the corner of one page or every page. It opens the form, the customer’s tickets and your help articles. * **Help articles block** (on Pro and higher). Your articles and a search box on your own help page, and the form suggests them while a visitor writes. * **Files** on Lite and higher: pictures, PDFs, text files and ZIPs, each checked by what it holds. * **Your existing forms become tickets.** Switch on a Contact Form 7, WPForms, Gravity Forms or Fluent Forms form under Settings DeltaBreen Helpdesk. Your form plugin still sends its own email. * **Shortcodes and Elementor widgets** for classic pages and page builders: `[deltabreen_help_form]`,`[ deltabreen_help_tickets]`, `[deltabreen_help_articles]` and `[deltabreen_help_launcher]`. * **Your visitors’ language.** The form and the tickets follow your page’s language in English, German, French, Spanish, Italian and Dutch, and you can change or translate every word. * **Your own design.** The form takes your site’s colour, and on Lite and higher you can lay out the form and the ticket pages with your own HTML and CSS. * **Your tickets on the dashboard.** Open, waiting, unassigned and late tickets in a dashboard box, and the open count in the admin bar. #### For your team Your team works at help.deltabreen.eu, from any browser. * **A ticket board on every plan:** New, In progress, Waiting and Closed, with drag and drop, or a list with search and filters. Priorities, tags, On hold, snooze, bookmarks and related tickets are on every plan too. * **Saved replies** (five on Free, as many as you like on Lite and higher). A saved reply can also set the status, who has the ticket and its tags when it’s sent. * **Private notes** for your team on every plan, and on Lite and higher: @mentions, following a ticket, seeing who else has it open, changing many tickets at once, merging two tickets and replies sent later. * **Rules** on Pro and higher: hand tickets out in turn, send a site’s or a tag’s tickets to a team, close quiet tickets, and send an away message outside your hours. * **Reply time targets** with your working hours and holidays, **reports**, **ratings**(“ How did we do?”) and **time tracking**, on Pro and higher. * **Alerts your way:** browser notifications on every plan, even with no tab open; Slack, Microsoft Teams, Discord or Telegram on Pro and higher; and on the Business plan, a text and then a call when a ticket is urgent. * **As your team grows:** statuses of your own and fields only your team sees ( on Lite and higher); teams, companies, and issues in GitHub, Linear or Jira from a ticket (on Pro and higher). * **Secure sign-in:** two-step sign-in for everyone, and on the Business plan single sign-on, two-step sign-in required for the whole team, and roles of your own. #### Works with WooCommerce and your other plugins * **The customer beside the ticket** (on Lite and higher): their WordPress profile and, with WooCommerce, their number of orders, total spent and recent orders. It also reads Easy Digital Downloads and its Software Licensing, LearnDash, LifterLMS, Tutor LMS, Paid Memberships Pro, Restrict Content Pro, MemberPress, Wishlist Member and BuddyPress or BuddyBoss, whichever your site runs. Stripe and Shopify customers can be shown too, on Pro and higher. * **WooCommerce buttons** (on Pro and higher): refund an order through its payment method, cancel it, or email its details again, from the ticket, after typing a word to confirm. * **A Support tab in My Account.** Each customer’s tickets, your replies and the form in WooCommerce’s My Account, and a Get help button on every order that fills in its number. One switch turns it off. * **WordPress’s privacy tools** take a person’s tickets too: Tools Export Personal Data includes them, and Tools Erase Personal Data removes them from Help. #### Your own AI assistant Help has no built-in AI and sells no AI credits. Connect the assistant you already use, such as Claude, ChatGPT or Cursor, to set up your sites on every plan, and on Pro and higher to read and reply to tickets and write help articles, with the permissions you choose. #### Bring your tickets over Move from another helpdesk plugin on this site, or from a hosted helpdesk, with replies, private notes and files, from Settings Import in the portal. Nothing on your site is changed. #### Plans * **Free:** one site, two people, 100 tickets a month. * **Lite**, €10 a month: three people, 1,000 tickets a month, files, fields of your own and the customer beside the ticket. * **Pro**, €49 a month: ten people, 3,000 tickets a month, help articles, rules, reports, ratings, chat alerts, WooCommerce buttons, webhooks, the API and your own AI assistant on tickets. * **Business**, €129 a month: fifteen people, 10,000 tickets a month, single sign- on, roles of your own, texts and calls, and your own mail server and file storage. * **Enterprise**, from €399 a month: room for your whole team. Prices include VAT, and a yearly plan costs ten months. You’re never charged extra: on a paid plan the form keeps working if you go over, and on Free it stops taking guests’ messages until the month ends. Compare the plans at https://help.deltabreen. eu/pricing. #### For developers * The `deltabreen_help_customer` filter adds your own fields to what your team sees beside a ticket. * The `deltabreen_help_action` action lets a button on a ticket do something on your site, such as cancel a subscription or resend an invoice, after the agent types a word to confirm. * A block or shortcode fills in the form’s own fields with `fields="order_id=123"`, and starts its subject with `subject="Book a call"`. * On Pro and higher: a REST API, and webhooks to your own URL, Zapier, Make or n8n. ### External services This plugin connects your site to Help by DeltaBreen (https://help.deltabreen.eu), a helpdesk service run by DeltaBreen Limited, Ireland. It is needed for the forms to work at all: the tickets are stored by the service and answered there. The service’s servers are in the EU. Requests to help.deltabreen.eu pass through Cloudflare (https://www.cloudflare.com), which handles the secure connection and filters attacks. Cloudflare’s privacy policy: https://www.cloudflare.com/privacypolicy/ **When an administrator presses Connect**, the site sends the service its address, its name, the plugin’s version, whether WooCommerce is active, the three addresses the service may call it at, and a secret the site has just made. The service calls the site back once, signed with that secret, to check it is the site at that address. **When a visitor opens a page that shows a form, the tickets list or the Help button**, their browser loads the embed script from help.deltabreen.eu and sends the site’s publishable key and the address of the page. For a logged-in user, the browser first asks your own site for a short-lived token, and sends that token to the service. It carries the user’s ID on your site, their email address, so replies can be emailed to them, and their role on your site, which is kept on their tickets (switch that off under Settings DeltaBreen Helpdesk). **While a visitor writes a message**, on a plan with help articles and once you have published one, their browser sends the service what they have typed so far, after each pause, and the service answers with the titles of matching articles. The service keeps and logs none of it. You can switch this off for a site on its Articles tab in the portal. Opening an article, and pressing “That answered it”, each send the service the article’s name so it can count them; nothing about the visitor is kept with the count. **When a visitor sends a message**, their browser sends the service the message, its subject, the page’s address, the values of any fields the page fills in (on a WooCommerce order’s page, that order’s number) and, for a visitor who isn’t logged in, the email address they typed. **When an agent opens a ticket** (Lite plan and higher), the service calls your site, signed with the site’s secret, with the user’s ID. Your site answers with that user’s name, email address, username, role and registration date and, if WooCommerce is active, their number of orders, total spent and five most recent orders (number, date, status, total). From the other plugins it reads, when they are active: from Easy Digital Downloads, the same for their orders there, and with its Software Licensing each licence’s product, status and expiry date (never the licence key); from LearnDash, LifterLMS or Tutor LMS, each course they’re enrolled in and how far through it they are; from Paid Memberships Pro, Restrict Content Pro, MemberPress or Wishlist Member, each membership plan they hold, its status and when it ends (never a payment’s reference); from BuddyPress or BuddyBoss, the address of their profile, the names of the groups they’re in that aren’t hidden, and when they were last active. The service shows this to the agent and does not store it. **When an administrator opens the WordPress dashboard**, at most once every five minutes, your site asks the service how its tickets stand, naming the site’s publishable key and signed with the site’s secret. The service answers with four numbers (open, waiting on the customer, unassigned, late) and nothing else. **When a visitor sends one of your own forms that you switched on** (Contact Form 7, WPForms, Gravity Forms or Fluent Forms, under Settings DeltaBreen Helpdesk), and only once that form plugin has taken it as no spam, your site sends the service what the form held: the address and the message, the subject, every other answer as a line under the message (never a file, a hidden field or a consent box), the form’s name, the page’s address and your site’s language, and for a logged-in user( with WPForms, Gravity Forms or Fluent Forms) their ID on your site and their account’s email address, signed with the site’s secret. The service makes it a ticket. If the service can’t be reached, the entry waits in your site’s own database and is tried again each hour for a day. **When an administrator uses Tools Export or Erase Personal Data** for an email address, your site asks the service, signed with the site’s secret, for that address and the ID of the account here that has it. To an export the service answers with that person’s tickets with this site: each one’s subject, status and dates, the messages they could read and the names of their files. An erase removes them from the service, unless the team set one to be kept, which the eraser then says. **When WordPress marks the site as a staging or development copy** of a site connected to Help (a host’s staging button copies the plugin’s connection with the rest of the site), the copy asks the service once for test mode, sending its own address and the site’s publishable key, signed with the site’s secret. The service answers with the site’s test key and a test-mode secret for that copy alone, so the copy’s tickets are test tickets and nobody is emailed. Until it has them, the copy shows no form. **Twice a day at most**, the plugin downloaded from help.deltabreen.eu asks it for the newest version’s number (/downloads/deltabreen-helpdesk.json), so WordPress can offer the update. It sends nothing about your site. The copy from the WordPress. org plugin directory does not; WordPress tells it of updates itself. **When someone on your team brings tickets over from another helpdesk plugin on this site** (Settings Import in the portal), the service calls your site, signed with the site’s secret, and your site answers with which of the helpdesk plugins it reads are active and how many tickets each holds, then with that plugin’s tickets: each one’s subject, status, priority, tags and dates, the customer’s email address and their user ID on your site, the email address of the team member it was given to, its messages and private notes with their authors’ email addresses, and its attached files with their names. The service keeps them as tickets of your workspace. Your site reads the other plugin’s tables and files and changes nothing. Terms of service: https://help.deltabreen.eu/legal/terms Privacy policy: https:// help.deltabreen.eu/legal/privacy ## Screenshots [⌊The Support form on your own page, in your theme. A guest gives their email; a logged-in user is recognised.⌉⌊The Support form on your own page, in your theme. A guest gives their email; a logged-in user is recognised.⌉[ The Support form on your own page, in your theme. A guest gives their email; a logged- in user is recognised. [⌊My support tickets: a logged-in customer reads your reply and answers it, without leaving your site.⌉⌊My support tickets: a logged-in customer reads your reply and answers it, without leaving your site.⌉[ My support tickets: a logged-in customer reads your reply and answers it, without leaving your site. [⌊The Help button opens the form, the customer's own tickets and your help articles from any page.⌉⌊The Help button opens the form, the customer's own tickets and your help articles from any page.⌉[ The Help button opens the form, the customer’s own tickets and your help articles from any page. [⌊Your team's ticket board: New, In progress, Waiting on customer and Closed, on every plan.⌉⌊Your team's ticket board: New, In progress, Waiting on customer and Closed, on every plan.⌉[ Your team’s ticket board: New, In progress, Waiting on customer and Closed, on every plan. [⌊A ticket in the portal, with its status, who has it, its priority and tags beside the conversation.⌉⌊A ticket in the portal, with its status, who has it, its priority and tags beside the conversation.⌉[ A ticket in the portal, with its status, who has it, its priority and tags beside the conversation. [⌊The customer beside the ticket: their WordPress profile and WooCommerce orders, read from your site and never stored, with buttons to refund, cancel or resend an order (side panel on Lite and higher, buttons on Pro and higher).⌉⌊The customer beside the ticket: their WordPress profile and WooCommerce orders, read from your site and never stored, with buttons to refund, cancel or resend an order (side panel on Lite and higher, buttons on Pro and higher).⌉[ The customer beside the ticket: their WordPress profile and WooCommerce orders, read from your site and never stored, with buttons to refund, cancel or resend an order (side panel on Lite and higher, buttons on Pro and higher). [⌊Settings → DeltaBreen Helpdesk: connected in one click, with the Help button, and the forms you already have sending their entries as tickets.⌉⌊Settings → DeltaBreen Helpdesk: connected in one click, with the Help button, and the forms you already have sending their entries as tickets.⌉[ Settings DeltaBreen Helpdesk: connected in one click, with the Help button, and the forms you already have sending their entries as tickets. [⌊Your tickets on the WordPress dashboard: open, waiting on the customer, unassigned and late.⌉⌊Your tickets on the WordPress dashboard: open, waiting on the customer, unassigned and late.⌉[ Your tickets on the WordPress dashboard: open, waiting on the customer, unassigned and late. ## Blocks This plugin provides 4 blocks. * Support form (DeltaBreen Helpdesk) A form your visitors write to your support team with. Logged-in users are recognised; others give an email address. * My support tickets (DeltaBreen Helpdesk) A logged-in user's own support tickets and your team's replies, on your page. * Help button (DeltaBreen Helpdesk) A Help button in the corner of the page that opens the support form and the visitor's own tickets. * Help articles (DeltaBreen Helpdesk) The help articles you wrote in the portal, with a search box, on your page. ## Installation 1. Install and activate the plugin. 2. Go to Settings DeltaBreen Helpdesk and press **Connect with Help by DeltaBreen**. Sign in, or create a free account, and approve. Your site needs to use HTTPS. 3. Add the Support form block to a page, or switch on the Help button for every page. 4. Answer your tickets at help.deltabreen.eu. ## FAQ ### Do I need an account? Yes, a free Help by DeltaBreen account. Connect creates one if you don’t have one, and no card is needed. ### Do my customers need an account with you? No. A logged-in user of your site is recognised through your site, and a guest gives their email. Neither signs up with us. ### Can it replace my contact form? Yes. The Support form block is a contact form whose messages become tickets your team answers together, with each reply emailed to the sender. Or keep your Contact Form 7, WPForms, Gravity Forms or Fluent Forms form, and switch it on under Settings DeltaBreen Helpdesk so each entry also becomes a ticket. ### Does it work with WooCommerce? Yes. Your customers get a Support tab in My Account with their tickets and the form, and a Get help button on each order. On an order’s page the form fills in the order’s number, your team sees the customer’s orders beside their ticket (on Lite and higher), and on Pro and higher they can refund an order through its payment method, cancel it, or email its details again from the ticket. ### Is it really free? What happens after 100 tickets? The free plan isn’t a trial: one site, two people and 100 tickets a month, for as long as you like. Replies on a ticket don’t count, and nor does spam. Past 100 tickets in a month, the form stops taking messages from guests until the month ends, logged- in users can still write, and you’re never charged. We email you when you reach 80%. ### Do you charge per agent? No. The price is for the whole workspace, and each plan includes a number of people. You pay the same whether one of them answers tickets or all of them. ### Where are my tickets kept? Is it GDPR friendly? On Help’s servers in the EU, run by DeltaBreen Limited in Ireland, and not in your site’s database. What your team sees beside a ticket is read from your site when they open it, and is never stored. The first email to any address asks its owner to confirm it, so nobody can use your form to send email to someone else. WordPress’s Export and Erase Personal Data tools include a person’s tickets, and closed tickets are deleted by themselves after your plan’s time (90 days on Free). Read more at https://help.deltabreen.eu/security. ### Can customers reply by email? Yes, on every plan. Each reply your team sends is emailed to the customer, and their reply to that email joins the ticket. On Lite and higher, you can also forward your support address’s email to Help, so each email sent to it becomes a ticket. ### Does it work with my theme, page builder and cache? Yes. Use the blocks, the shortcodes or the Elementor widgets. The form is drawn in its own styles with your site’s colour, so your theme can’t break it. The page is the same for every visitor, and who is logged in is asked for separately, so page caches are safe. ### How does my team hear about a new ticket? By email and browser notifications on every plan, in Slack, Microsoft Teams, Discord or Telegram on Pro and higher, and by a text and then a call for an urgent ticket on the Business plan. Administrators also see the counts on the WordPress dashboard. ### Can I bring my tickets from another helpdesk? Yes, on every plan, from another helpdesk plugin on this site or from a hosted helpdesk, with their replies, private notes and files. Go to Settings Import in the portal. There’s no key to copy for a plugin on this site, and nothing on your site is changed. ### Which languages does it speak? What your visitors see follows your page’s language in English, German, French, Spanish, Italian and Dutch, and the emails to them are in the language their form was in. Every word can be changed in the portal or translated in WordPress. ### Is there AI? Help has no built-in AI and sells no AI credits. You can connect the assistant you already use, such as Claude, ChatGPT or Cursor, and choose what it may do: it sets things up on every plan, and works your tickets on Pro and higher. ### Does it work on a site on my own computer, or on a staging copy? Yes, in test mode. Test tickets are marked as tests, nobody is emailed, and they’re deleted after a week. A copy of your site that WordPress marks as staging or development switches to test mode by itself. The side panel needs a site that Help can reach from the internet. ### Why did Connect say the service could not call my site back? Before the site is given its key, the service calls it to check that it really is the site at that address. It tries three addresses: the REST API, the REST API without pretty links, and admin-ajax. One is enough. The settings page shows how each answered. Most often a security plugin is blocking callers who aren’t logged in. Allow requests to `/wp-json/help-by-deltabreen/` in it and connect again. ### What does the side panel show, and where is it kept? The user’s name, email, username, role and registration date, and with WooCommerce the number of orders, the total spent and the five most recent orders. With Easy Digital Downloads, the same for their downloads, and with its Software Licensing each licence’s product, status and expiry date. With LearnDash, LifterLMS or Tutor LMS, their courses and how far through each they are. With Paid Memberships Pro, Restrict Content Pro, MemberPress or Wishlist Member, their memberships and when each ends. With BuddyPress or BuddyBoss, their profile, their groups and when they were last active. A plugin the site doesn’t run shows nothing. The service asks your site for it when an agent opens a ticket, shows it, and does not store it. ### Where can I get help? Ask in this plugin’s support forum, or write to us at https://help.deltabreen.eu/ contact. The setup guide is at https://help.deltabreen.eu/connect/wordpress. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “DeltaBreen Helpdesk – Customer Support Ticket System” is open source software. The following people have contributed to this plugin. Contributors * [ deltabreen ](https://profiles.wordpress.org/deltabreen/) [Translate “DeltaBreen Helpdesk – Customer Support Ticket System” into your language.](https://translate.wordpress.org/projects/wp-plugins/deltabreen-helpdesk) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/deltabreen-helpdesk/), check out the [SVN repository](https://plugins.svn.wordpress.org/deltabreen-helpdesk/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/deltabreen-helpdesk/) by [RSS](https://plugins.trac.wordpress.org/log/deltabreen-helpdesk/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.3.1 * Once your team has closed ten tickets on a live site, the plugin’s dashboard box and settings page ask once whether you’d leave a review on WordPress.org. Either answer puts the ask away for good. #### 1.3.0 * A Support tab in WooCommerce’s My Account: each customer’s tickets and your replies, and the form, as the customer they are. Each order in My Account gets a Get help button that opens the form about that order. It’s on by itself on a connected shop, and Settings DeltaBreen Helpdesk My Account turns it off. #### 1.2.1 * The plugin’s name says what it is: DeltaBreen Helpdesk – Customer Support Ticket System. #### 1.2.0 * The plugin is now called DeltaBreen Helpdesk. A site running an earlier copy from help.deltabreen.eu deletes it, installs this one and presses Connect again. #### 1.1.0 * A form or Help button that asks for a subject can start it with words of your own: Subject to start with in a block or an Elementor widget, or subject=”Book a call” in a shortcode. The visitor can keep them or change them. #### 1.0.0 * The first version in the WordPress.org plugin directory. * Every query that reads another helpdesk plugin’s tables while bringing tickets over is prepared with placeholders. * Translations come from translate.wordpress.org, as they do for every plugin in the directory. #### 0.8.2 * A copy of your site that WordPress marks as staging or development runs Help in test mode by itself: its form, logged-in users and your own forms’ entries make test tickets, nobody is emailed, and it never shows the live form. #### 0.8.1 * Help’s new icon beside the plugin in Dashboard Updates, and its banner across the plugin’s details. #### 0.8.0 * With no help page set in Help, the buttons in Help’s emails to your customers open their tickets on your home page, over the page, so they never leave your site. #### 0.7.0 * With “Tell your team each logged-in user’s role” on, a WooCommerce customer’s billing company goes with their role, so your team sees which company they are with. * Tools Export Personal Data says “In progress” for a ticket the team has put on hold. #### 0.6.0 * Entries from your Contact Form 7, WPForms, Gravity Forms and Fluent Forms forms can become tickets: switch each form on under Settings DeltaBreen Helpdesk. * On Pro and higher, a shop is given three buttons for the side panel: refund an order through its payment method, cancel it, and email its details again. * Tools Export and Erase Personal Data take a person’s tickets too. * The admin bar shows how many tickets are open. * Elementor widgets for the Support form, My support tickets and Help articles. * The plugin from help.deltabreen.eu tells WordPress when a newer version is out. * Sites of one WordPress network on one host each keep their own connection, and removing the plugin cleans every site of a network. #### 0.5.0 * The side panel also shows a customer’s Wishlist Member levels, their status and when each ends. #### 0.4.0 * The side panel also shows what Easy Digital Downloads (and its Software Licensing), LearnDash, LifterLMS, Tutor LMS, Paid Memberships Pro, Restrict Content Pro, MemberPress and BuddyPress or BuddyBoss hold of the customer, whichever of them the site runs. A panel nobody has rearranged in the portal takes the new fields by itself. * A box on the dashboard shows administrators how many tickets are open, waiting on the customer, unassigned and late. #### 0.3.0 * Tickets from another helpdesk plugin on this site can be brought over from Settings Import in the portal, with their replies, private notes and files. A customer with an account on the site keeps their tickets in their own list. #### 0.2.0 * Connect works on a host that runs one request at a time: the service answers first and calls the site back after, and the settings page shows the result when it is ready. * A block or shortcode can fill in the form’s own fields (fields=”order_id=123″), and on a WooCommerce order’s page order_id is filled in by itself. * A logged-in user’s role goes with their tickets, so Business plans can answer some roles sooner. It can be switched off. * Everything the form and the tickets list say when something can’t be sent is translatable. * The words say ticket where they meant one: the tickets block is now called My support tickets. #### 0.1.0 * First version: Connect, the Support form, My support messages and Help button blocks and shortcodes, logged-in users recognised, and the side panel with WooCommerce orders. ## Meta * Version **1.3.1** * Last updated **2 days ago** * Active installations **Fewer than 10** * WordPress version ** 6.3 or higher ** * Tested up to **7.1.3** * PHP version ** 7.4 or higher ** * Tags * [customer support](https://wordpress.org/plugins/tags/customer-support/)[helpdesk](https://wordpress.org/plugins/tags/helpdesk/) [knowledge base](https://wordpress.org/plugins/tags/knowledge-base/)[Support Ticket](https://wordpress.org/plugins/tags/support-ticket/) [ticket system](https://wordpress.org/plugins/tags/ticket-system/) * [Advanced View](https://wordpress.org/plugins/deltabreen-helpdesk/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/deltabreen-helpdesk/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/deltabreen-helpdesk/reviews/) ## Contributors * [ deltabreen ](https://profiles.wordpress.org/deltabreen/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/deltabreen-helpdesk/)