Title: CustomerEagle Chat Widget Author: customereagle Published: July 21, 2026 Last modified: July 21, 2026 --- Search plugins ![](https://ps.w.org/customereagle-chat-widget/assets/banner-772x250.png?rev=3616458) ![](https://ps.w.org/customereagle-chat-widget/assets/icon-256x256.png?rev=3616458) # CustomerEagle Chat Widget By [customereagle](https://profiles.wordpress.org/customereagle/) [Download](https://downloads.wordpress.org/plugin/customereagle-chat-widget.1.0.0.zip) * [Details](https://wordpress.org/plugins/customereagle-chat-widget/#description) * [Reviews](https://wordpress.org/plugins/customereagle-chat-widget/#reviews) * [Installation](https://wordpress.org/plugins/customereagle-chat-widget/#installation) * [Development](https://wordpress.org/plugins/customereagle-chat-widget/#developers) [Support](https://wordpress.org/support/plugin/customereagle-chat-widget/) ## Description **CustomerEagle** is an AI-powered customer support platform: a chat widget for your visitors, a unified agent inbox, an AI assistant trained on your own knowledge base, and a help center — all in one place. This plugin adds the CustomerEagle chat widget to your WordPress site without touching your theme: * **One-minute setup** — paste your Workspace ID and you’re live. * **AI answers, human handoff** — the widget answers from your knowledge base and hands off to your team when needed. * **Help-center search built in** — visitors find articles without leaving the page. * **Page rules** — hide the widget on specific paths (checkout, account pages, …). * **No performance tax** — one deferred script tag, loaded only on pages where the widget should appear. Nothing loads in your admin area. You need a CustomerEagle account to use this plugin — plans (including a free plan) are available at [customereagle.com](https://customereagle.com). #### Developer filters * `custeagle_should_display` — final say over whether the widget loads on a request. * `custeagle_api_base` — override the widget endpoint (https only; for staging setups). ### External services This plugin embeds the CustomerEagle chat widget, a third-party service operated by CustomerEagle. When the widget is enabled, every visitor’s browser loads the widget script from `api.customereagle.com` and connects to the same domain for chat. * **What is sent:** the Workspace ID configured in the plugin, the visiting page’s domain (used to verify the widget is allowed to run there), and — only when a visitor uses the chat — the messages and any contact details they choose to type. The plugin itself sends no data server-side and stores nothing about your visitors in WordPress. * **When:** on every public page view where the widget is enabled (script load), and during chat use. * **Service:** [CustomerEagle](https://customereagle.com) — [Privacy Policy](https://customereagle.com/privacy)· [Terms of Service](https://customereagle.com/terms) If you are subject to GDPR or similar regulations, mention CustomerEagle in your site’s privacy policy. ## Screenshots [⌊The settings page — paste your Workspace ID and choose where the widget appears.⌉⌊ The settings page — paste your Workspace ID and choose where the widget appears.⌉[ The settings page — paste your Workspace ID and choose where the widget appears. ## Installation 1. Install and activate the plugin (Plugins Add New search “CustomerEagle”). 2. Go to **Settings CustomerEagle**. 3. Paste your **Workspace ID** — you’ll find it in your CustomerEagle dashboard under** Widget Setup Install**. 4. In the CustomerEagle dashboard, add your site’s domain under **Widget Setup Allowed domains** (the widget only runs on domains you approve). 5. Visit your site — the launcher appears in the bottom-right corner. ## FAQ ### Where do I find my Workspace ID? Log in at customereagle.com, open **Widget Setup Install**. The Workspace ID is shown in the install snippet. It identifies your workspace and is not a secret. ### The widget doesn’t appear — why? The three usual causes, in order: the Workspace ID is missing or mistyped; your site’s domain isn’t on the widget’s **Allowed domains** list in the CustomerEagle dashboard; or a caching plugin is serving an old copy of the page — clear your site cache after saving settings. ### Can I hide the widget on some pages? Yes — Settings CustomerEagle “Hide on these paths”. One path per line, e.g. `/ checkout`, or `/account/*` to match everything under `/account/`. ### Does this plugin slow my site down? No. It adds a single deferred script tag on eligible pages; the widget loads after your content and only where you enabled it. ### Does the plugin work without a CustomerEagle account? No — the widget is part of the CustomerEagle service. You can start on the free plan at customereagle.com. ### Is it multisite compatible? Yes. Each site configures its own Workspace ID under its own Settings CustomerEagle. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “CustomerEagle Chat Widget” is open source software. The following people have contributed to this plugin. Contributors * [ customereagle ](https://profiles.wordpress.org/customereagle/) [Translate “CustomerEagle Chat Widget” into your language.](https://translate.wordpress.org/projects/wp-plugins/customereagle-chat-widget) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/customereagle-chat-widget/), check out the [SVN repository](https://plugins.svn.wordpress.org/customereagle-chat-widget/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/customereagle-chat-widget/) by [RSS](https://plugins.trac.wordpress.org/log/customereagle-chat-widget/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.0.0 * Initial release: widget embed, enable toggle, per-path exclusions, multisite- aware uninstall cleanup. ## Meta * Version **1.0.0** * Last updated **1 day ago** * Active installations **Fewer than 10** * WordPress version ** 6.0 or higher ** * Tested up to **7.0.2** * PHP version ** 7.4 or higher ** * Tags * [AI Chatbot](https://wordpress.org/plugins/tags/ai-chatbot/)[chat widget](https://wordpress.org/plugins/tags/chat-widget/) [customer support](https://wordpress.org/plugins/tags/customer-support/)[helpdesk](https://wordpress.org/plugins/tags/helpdesk/) [live chat](https://wordpress.org/plugins/tags/live-chat/) * [Advanced View](https://wordpress.org/plugins/customereagle-chat-widget/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/customereagle-chat-widget/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/customereagle-chat-widget/reviews/) ## Contributors * [ customereagle ](https://profiles.wordpress.org/customereagle/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/customereagle-chat-widget/)