Title: Customer Intelligence for WooCommerce
Author: businesskhana
Published: <strong>June 5, 2026</strong>
Last modified: June 5, 2026

---

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# Customer Intelligence for WooCommerce

 By [businesskhana](https://profiles.wordpress.org/businesskhana/)

[Download](https://downloads.wordpress.org/plugin/customer-intelligence-for-woocommerce.1.0.0.zip)

 * [Details](https://wordpress.org/plugins/customer-intelligence-for-woocommerce/#description)
 * [Reviews](https://wordpress.org/plugins/customer-intelligence-for-woocommerce/#reviews)
 *  [Installation](https://wordpress.org/plugins/customer-intelligence-for-woocommerce/#installation)
 * [Development](https://wordpress.org/plugins/customer-intelligence-for-woocommerce/#developers)

 [Support](https://wordpress.org/support/plugin/customer-intelligence-for-woocommerce/)

## Description

**Customer Intelligence for WooCommerce** brings enterprise customer analytics directly
into your WordPress admin. Predict Customer Lifetime Value, segment customers with
RFM analysis, identify churn risk, and analyze cohort retention — all without sending
a single byte to a third-party service.

#### Why this plugin

 * **100% WordPress-Native** — Your customer data stays on your server. No external
   APIs, no SaaS subscriptions.
 * **Affordable** — Free open-source alternative to Metorik ($50-200/mo) and Glew.
   io ($79+/mo).
 * **Fast and lightweight** — Background processing via WP-Cron, no impact on storefront
   performance.
 * **HPOS Compatible** — Works with WooCommerce High-Performance Order Storage.

#### Key Features

 * **Customer Lifetime Value (CLV)** — Predict the revenue every customer will generate
   using historical purchase data.
 * **RFM Segmentation** — Visual 5×5 matrix classifying customers into Champions,
   Loyal, At Risk, Lost, and more.
 * **Churn Prediction** — Heuristic churn-risk scoring with configurable thresholds.
 * **Cohort Retention Heatmap** — See how each cohort of new customers retains over
   time.
 * **Segment Export** — CSV export compatible with Mailchimp, Klaviyo, and other
   email platforms.
 * **Weekly Digest Email** — Optional weekly summary of newly at-risk customers.
 * **WooCommerce Admin Integration** — CLV and churn risk columns in the Users list,
   plus a dashboard widget.

#### Segments included

 * Champions, Loyal, Potential Loyalists, New Customers, Promising
 * Need Attention, About to Sleep, At Risk
 * Hibernating, Lost, Cannot Lose Them

#### Privacy

All processing happens on your own server. No customer data is transmitted externally.
See PRIVACY.md for details.

## Installation

 1. Install WooCommerce first (required dependency).
 2. Upload the plugin files to `/wp-content/plugins/customer-intelligence-for-woocommerce/`,
    or install through the WordPress plugin directory.
 3. Activate the plugin through the **Plugins** screen in WordPress.
 4. Go to **Customer Intel > Dashboard** and click **Recalculate** to run the initial
    analysis.
 5. Configure options under **Customer Intel > Settings**.

## FAQ

### How is CLV calculated?

CLV = Average Order Value x Purchase Frequency x Estimated Customer Lifespan. The
plugin uses completed and processing orders to compute these values per customer.

### Does this work with HPOS?

Yes. The plugin fully supports WooCommerce High-Performance Order Storage (Custom
Order Tables) and declares compatibility on activation.

### Will this slow down my store?

No. All calculations run in the background via WP-Cron in configurable batches (
default: 100 customers per run). No queries run on the storefront.

### Can I export segments to my email marketing tool?

Yes. Any segment can be exported as CSV. Field names are compatible with Mailchimp,
Klaviyo, ConvertKit, and most ESPs.

### Does this plugin send my data anywhere?

No. All processing is local to your WordPress server. There are no external API 
calls.

### What user role is required?

Users need the `manage_woocommerce` capability (Shop Manager or Administrator).

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Customer Intelligence for WooCommerce” is open source software. The following people
have contributed to this plugin.

Contributors

 *   [ businesskhana ](https://profiles.wordpress.org/businesskhana/)

[Translate “Customer Intelligence for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/customer-intelligence-for-woocommerce)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/customer-intelligence-for-woocommerce/),
check out the [SVN repository](https://plugins.svn.wordpress.org/customer-intelligence-for-woocommerce/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/customer-intelligence-for-woocommerce/)
by [RSS](https://plugins.trac.wordpress.org/log/customer-intelligence-for-woocommerce/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.0

 * Initial release.
 * CLV calculation engine.
 * RFM segmentation with visual 5×5 matrix.
 * Churn prediction with heuristic algorithm.
 * Cohort retention heatmap.
 * Segment management and CSV export (generic + Mailchimp formats).
 * Weekly churn digest email.
 * WooCommerce admin integration: CLV and churn columns on Users list, dashboard
   widget.
 * HPOS (Custom Order Tables) compatibility.

## Meta

 *  Version **1.0.0**
 *  Last updated **22 hours ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 5.8 or higher **
 *  Tested up to **7.0**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [analytics](https://wordpress.org/plugins/tags/analytics/)[churn](https://wordpress.org/plugins/tags/churn/)
   [clv](https://wordpress.org/plugins/tags/clv/)[rfm](https://wordpress.org/plugins/tags/rfm/)
   [woocommerce](https://wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://wordpress.org/plugins/customer-intelligence-for-woocommerce/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/customer-intelligence-for-woocommerce/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/customer-intelligence-for-woocommerce/reviews/)

## Contributors

 *   [ businesskhana ](https://profiles.wordpress.org/businesskhana/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/customer-intelligence-for-woocommerce/)