Customer Chat for Facebook


This is a plugin for Facebook’s Customer Chat so you can try the Official Facebook Messenger on your own WordPress site!

You can also open the chat via a special button with the follow shortcode:

And with custom text and class:
[ccfb_toggle class=”btn btn-default”]Chat[/ccfb_toggle]

You can learn more about Facebook’s Customer Chat plugin here:
Customer Chat Plugin


  • /assets/screenshot-1.png
  • /assets/screenshot-2.png


2 Minute Video Tutorial

Whitelisting Your domain

  1. Copy the url of your site
  2. Go to you Facebook Page and click Settings on the top right.
  3. In the left sidebar there should be a setting called Messenger Platform.
  4. Click into Messenger Platform and add your website url under Whitelisted Domains.
  5. Save it.

Get your Facebook Page ID

  1. Get the url of your Facebook Page.
  2. Go to and enter your Facebook Page url.
  3. Make a note of the Page ID.

Install & Finish Up

  1. Log in to your WordPress site.
  2. Upload customer-chat-for-facebook to the /wp-content/plugins/ directory
  3. Install and activate the plugin.
  4. In the left sidebar go to Settings > Customer Chat for Facebook.
  5. Enter your Facebook Page ID.
  6. Select whether you want the messenger to be minimized by default.
  7. Click Save Settings.
  8. Visit your website and check it out.
  9. Let the leads pour in.


Excellent plugin & easy to set up

I tried some other Facebook chat plugins and they messed up Site origin's pagebuilder. No problems with this one plus is super easy to set up. Tested fine on android and windows chrome and firefox. Feature request: Would be great to be able to edit the text on the chatbox. Can't see an option for it.


Works perfectly! Easy to install, Thanks Sam Carlton.
Read all 11 reviews

Contributors & Developers

“Customer Chat for Facebook” is open source software. The following people have contributed to this plugin.



  • Added Color option
  • Added Greeting options
  • Added Ref option
  • Added new FAQs
  • Added link to Facebook Documentation
  • Update to Greeting Display option since minimized is deprecated

  • Fix Minimized option not working


  • Added a new setting to show language and where to update it
  • Fixed error with minimize field
  • Fixed screen_icon error


  • Simplified setup instructions
  • Added Tutorial video for settings up
  • Enabled localizations on messenger
  • Added admin notice for settings up


  • Initial Release