Title: Concie Chat
Author: concie
Published: <strong>June 19, 2026</strong>
Last modified: June 19, 2026

---

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# Concie Chat

 By [concie](https://profiles.wordpress.org/concie/)

[Download](https://downloads.wordpress.org/plugin/concie-chat.1.2.0.zip)

 * [Details](https://wordpress.org/plugins/concie-chat/#description)
 * [Reviews](https://wordpress.org/plugins/concie-chat/#reviews)
 *  [Installation](https://wordpress.org/plugins/concie-chat/#installation)
 * [Development](https://wordpress.org/plugins/concie-chat/#developers)

 [Support](https://wordpress.org/support/plugin/concie-chat/)

## Description

Concie is an AI agent that talks to your customers 24/7 — answering product questions,
recommending items, and helping shoppers check out. Once connected, this plugin 
loads the Concie chat widget on every page of your storefront. No theme edits, no
copy-pasting embed codes.

You need a Concie account and an Agent. Create one free at https://concie.co.

### External services

This plugin connects to Concie, a third-party AI chat service, to provide the storefront
widget. This is required for the plugin to function.

 * It loads the widget loader script from the Concie host (default https://shop-
   main.up.railway.app/loader/), which in turn loads the chat widget. This happens
   in your visitors’ browsers on storefront pages.
 * On activation and whenever you save the settings, it sends your site URL, your
   Agent ID, and the plugin version to https://app.concie.co/api/woo/connected so
   your Concie dashboard can mark the channel as live.

Concie terms: https://www.concie.co/terms — Concie privacy policy: https://www.concie.
co/privacy

## Screenshots

[⌊The Concie chat widget live on your WooCommerce storefront.⌉⌊The Concie chat widget
live on your WooCommerce storefront.⌉[

The Concie chat widget live on your WooCommerce storefront.

[⌊The same Concie agent also replies to your Instagram comments.⌉⌊The same Concie
agent also replies to your Instagram comments.⌉[

The same Concie agent also replies to your Instagram comments.

[⌊...and answers Instagram DMs.⌉⌊...and answers Instagram DMs.⌉[

…and answers Instagram DMs.

[⌊...and handles WhatsApp conversations.⌉⌊...and handles WhatsApp conversations.⌉[

…and handles WhatsApp conversations.

[⌊...and replies to customer email.⌉⌊...and replies to customer email.⌉[

…and replies to customer email.

[⌊Concie guiding a shopper through cart and checkout on your store.⌉⌊Concie guiding
a shopper through cart and checkout on your store.⌉[

Concie guiding a shopper through cart and checkout on your store.

## Installation

 1. In WordPress Admin, go to Plugins -> Add New -> Upload Plugin, choose the Concie
    Chat .zip, then Install Now -> Activate.
 2. Go to Settings -> Concie.
 3. Click “Connect to Concie” to open your dashboard and copy your Agent ID (Channels-
    > WooCommerce), then paste it into the Agent ID field and Save.
 4. The widget appears on your storefront immediately.

If you downloaded the plugin directly from your Concie dashboard, the Agent ID is
already filled in — just activate.

## FAQ

### Do I need a Concie account?

Yes. The widget is powered by your Concie agent. Sign up free at https://concie.
co.

### Where do I find my Agent ID?

In your Concie dashboard under Channels -> WooCommerce. The “Connect to Concie” 
button on the settings page links you straight there.

### How do I remove the widget?

Deactivate the plugin, or clear the Agent ID field under Settings -> Concie.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Concie Chat” is open source software. The following people have contributed to 
this plugin.

Contributors

 *   [ concie ](https://profiles.wordpress.org/concie/)

[Translate “Concie Chat” into your language.](https://translate.wordpress.org/projects/wp-plugins/concie-chat)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/concie-chat/), check
out the [SVN repository](https://plugins.svn.wordpress.org/concie-chat/), or subscribe
to the [development log](https://plugins.trac.wordpress.org/log/concie-chat/) by
[RSS](https://plugins.trac.wordpress.org/log/concie-chat/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.2.0

 * Declared WooCommerce HPOS (custom order tables) and Cart/Checkout Blocks compatibility.
 * Marketplace + WordPress.org readiness.

#### 1.1.0

 * Generic, marketplace-ready build: one plugin for everyone, connect via Settings-
   > Concie.
 * Added connection status, “Connect to Concie” action, and an external-services
   disclosure.
 * Widget script now only loads once an Agent ID is configured.

#### 1.0.0

 * Initial release.

## Meta

 *  Version **1.2.0**
 *  Last updated **2 days ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 5.8 or higher **
 *  Tested up to **7.0**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [AI](https://wordpress.org/plugins/tags/ai/)[chat](https://wordpress.org/plugins/tags/chat/)
   [support](https://wordpress.org/plugins/tags/support/)[widget](https://wordpress.org/plugins/tags/widget/)
   [woocommerce](https://wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://wordpress.org/plugins/concie-chat/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/concie-chat/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/concie-chat/reviews/)

## Contributors

 *   [ concie ](https://profiles.wordpress.org/concie/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/concie-chat/)