Title: CodersShip AI Chatbot for WooCommerce
Author: Shahid Ifraheem
Published: <strong>June 19, 2026</strong>
Last modified: June 19, 2026

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# CodersShip AI Chatbot for WooCommerce

 By [Shahid Ifraheem](https://profiles.wordpress.org/shahidifraheem/)

[Download](https://downloads.wordpress.org/plugin/codersship-ai-chatbot-woocommerce.1.0.0.zip)

 * [Details](https://wordpress.org/plugins/codersship-ai-chatbot-woocommerce/#description)
 * [Reviews](https://wordpress.org/plugins/codersship-ai-chatbot-woocommerce/#reviews)
 *  [Installation](https://wordpress.org/plugins/codersship-ai-chatbot-woocommerce/#installation)
 * [Development](https://wordpress.org/plugins/codersship-ai-chatbot-woocommerce/#developers)

 [Support](https://wordpress.org/support/plugin/codersship-ai-chatbot-woocommerce/)

## Description

CodersShip AI Chatbot for WooCommerce brings an AI-powered assistant to your WooCommerce
store. It helps customers check product stock in real time, answers custom FAQs,
captures leads, and reduces support tickets.

**Key Features:**

✅ **Product Availability Check** – Customers can ask “Do you have Laptop?” and 
get instant stock updates.
 ✅ **Real‑time WooCommerce Integration** – Automatically
reads product names, stock, and categories. ✅ **Custom FAQ Patterns** – Define 
regex‑based questions and answers via admin panel. ✅ **Lead Capture** – Collect
visitor name/email before starting a chat (optional). ✅ **REST API Endpoint** –`/
cschatwc/v1/chat` for external or headless integrations. ✅ **Shortcode Ready** –
Use `[cschatwc_chatbot]` anywhere (page, post, widget). ✅ **Global Toggle** – Option
to display chatbot on all pages or only via shortcode. ✅ **Synonyms** – Map slang
to canonical product names (e.g., “macbook”  “Laptop”). ✅ **Custom Product Lists**–
For stores not using WooCommerce, define your own products with stock. ✅ **Fully
Translation Ready** – All strings use proper text domain.

**Admin Features:**

 * Settings page to control lead capture, product source, synonyms, and global enable.
 * Manage custom FAQs (add, edit, delete) with regex patterns.
 * View captured leads with name, email, timestamp, and page URL.
 * Promotional sidebar to cross‑sell your other products.

**Technical Highlights:**

 * Follows WordPress Coding Standards (escaping, nonces, sanitization, capabilities).
 * Direct file access protection on all PHP files.
 * Safe output escaping and translation functions.
 * `wp_safe_redirect()` and permission checks for admin actions.

**Demo & Support**

 * Visit [Coders Ship](https://codersship.com/) for documentation and support.

## Screenshots

[⌊Chatbot widget on front-end.⌉⌊Chatbot widget on front-end.⌉[

Chatbot widget on front-end.

[⌊Admin settings page – SM Chat.⌉⌊Admin settings page – SM Chat.⌉[

Admin settings page – SM Chat.

[⌊Custom FAQ management.⌉⌊Custom FAQ management.⌉[

Custom FAQ management.

## Installation

 1. Upload the `codersship-ai-chatbot-woocommerce` folder to `/wp-content/plugins/`.
 2. Activate the plugin through the ‘Plugins’ menu in WordPress.
 3. Go to **CS Chat** in the admin menu.
 4. Configure settings:
 5.  * Enable/disable lead capture.
     * Choose product source (WooCommerce or custom list).
     * Add custom FAQs and synonyms.
 6. Insert the shortcode `[cschatwc_chatbot]` into any post, page, or widget.
 7. (Optional) Enable “Global Enable” to show the chatbot on all pages.

## FAQ

### How do I change the chatbot’s appearance?

The plugin includes basic inline CSS. You can override styles using your theme’s
CSS or via the `wp_head` action.

### Can I use this without WooCommerce?

Yes. In Settings  Product Source, select “Custom List” and define your products (
one per line: `Name|Stock`).

### How to capture leads?

Enable “Lead Capture” in Settings. The chatbot will ask for name/email before answering
questions. Leads are stored under **Captured Leads** submenu.

### Can I add my own FAQ answers?

Absolutely. Go to CS Chat  Settings  Custom FAQ Answers. Enter a regex pattern (
e.g., `\b(return|refund)\b`) and your answer.

### Does it support translations?

Yes. The plugin uses `__()`, `_e()`, `esc_html__()`, etc. with text domain `codersship-
ai-chatbot-woocommerce`. You can translate with Loco Translate or WordPress.org 
translation tools.

### How does the synonym feature work?

For example, if you set `macbook|Laptop`, when a user types “macbook”, the chatbot
will treat it as “Laptop” and check stock for that product.

### Is the REST API public?

The endpoint `/cschatwc/v1/chat` is publicly accessible (no authentication). It 
accepts POST JSON `{ "message": "Do you have Laptop?" }` and returns a reply. Lead
capture is also sent via `{ "lead": { "name": "John", "email": "john@example.com"}}`.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“CodersShip AI Chatbot for WooCommerce” is open source software. The following people
have contributed to this plugin.

Contributors

 *   [ Shahid Ifraheem ](https://profiles.wordpress.org/shahidifraheem/)
 *   [ Coders Ship ](https://profiles.wordpress.org/codersship/)

[Translate “CodersShip AI Chatbot for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/codersship-ai-chatbot-woocommerce)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/codersship-ai-chatbot-woocommerce/),
check out the [SVN repository](https://plugins.svn.wordpress.org/codersship-ai-chatbot-woocommerce/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/codersship-ai-chatbot-woocommerce/)
by [RSS](https://plugins.trac.wordpress.org/log/codersship-ai-chatbot-woocommerce/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.0

 * Initial release.
 * WooCommerce product availability check.
 * Custom FAQ with regex patterns.
 * Lead capture and storage.
 * REST API endpoint.
 * Shortcode and global display options.
 * Synonyms and custom product lists.
 * Fully WPCS compliant with escaping and sanitization.

## Meta

 *  Version **1.0.0**
 *  Last updated **2 weeks ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.0 or higher **
 *  Tested up to **7.0**
 * Tags
 * [AI Chatbot](https://wordpress.org/plugins/tags/ai-chatbot/)[customer support](https://wordpress.org/plugins/tags/customer-support/)
   [lead capture](https://wordpress.org/plugins/tags/lead-capture/)[product availability](https://wordpress.org/plugins/tags/product-availability/)
   [woocommerce](https://wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://wordpress.org/plugins/codersship-ai-chatbot-woocommerce/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/codersship-ai-chatbot-woocommerce/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/codersship-ai-chatbot-woocommerce/reviews/)

## Contributors

 *   [ Shahid Ifraheem ](https://profiles.wordpress.org/shahidifraheem/)
 *   [ Coders Ship ](https://profiles.wordpress.org/codersship/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/codersship-ai-chatbot-woocommerce/)