Title: Chirps AI Chatbot &#8211; Live Chat &amp; Lead Generation
Author: chirps
Published: <strong>October 26, 2026</strong>
Last modified: October 26, 2026

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# Chirps AI Chatbot – Live Chat & Lead Generation

 By [chirps](https://profiles.wordpress.org/chirps/)

[Download](https://downloads.wordpress.org/plugin/chirps-ai-chatbot-live-chat-lead-generation.0.3.1.zip)

 * [Details](https://wordpress.org/plugins/chirps-ai-chatbot-live-chat-lead-generation/#description)
 * [Reviews](https://wordpress.org/plugins/chirps-ai-chatbot-live-chat-lead-generation/#reviews)
 *  [Installation](https://wordpress.org/plugins/chirps-ai-chatbot-live-chat-lead-generation/#installation)
 * [Development](https://wordpress.org/plugins/chirps-ai-chatbot-live-chat-lead-generation/#developers)

 [Support](https://wordpress.org/support/plugin/chirps-ai-chatbot-live-chat-lead-generation/)

## Description

Your visitors have questions before they buy, book, or get in touch. Chirps adds
an AI chatbot to your WordPress website that can answer from your business information,
collect an inquiry, and help a visitor book an appointment inside the conversation.

Connect your Chirps account once, then create your assistant directly in WordPress.
Enter your business name and public website, choose its language and conversation
style, and add instructions. Chirps reads your website and installs the assistant
automatically when it is ready. Already have an assistant? Choose it during connection.
Your team can read conversations in real time and take over when a customer needs
a person.

The plugin connects your site to the Chirps service. A Chirps account is required;
you can create your first assistant inside the plugin. The plugin is free to install;
Chirps offers free and paid plans. Assistant features and usage limits depend on
your plan and configuration. [See current plans](https://chirps.cc/en/pricing).

#### Answer questions using your business knowledge

Give your assistant the information your customers ask for: services, policies, 
opening hours, product information, and FAQs. Add website sources, upload business
documents, and set instructions in Chirps. When search is enabled, the assistant
can look through business knowledge and the web and show source links with its answers.

#### Capture leads while visitors are interested

Let visitors share their contact details and what they need through a form inside
the chat. Review the resulting leads in your Chirps workspace and give your team
the context to follow up. Configure the fields and when your assistant should offer
a form in Chirps.

#### Let customers book an appointment in the conversation

Offer your configured booking options without sending visitors to find another page.
Customers can choose an available time inside the widget, and your team can review
bookings in Chirps. Set up your booking availability before enabling this feature.

#### Use AI support and human live chat together

Read incoming visitor messages in the Chirps inbox. Take over a conversation to 
reply yourself, pausing the assistant’s automated replies while your team handles
it. Conversations, leads, and bookings stay in your Chirps workspace rather than
separate WordPress admin screens.

#### Make the widget work for your business

Configure your assistant’s instructions, welcome message, suggested questions, logo,
colors, and chat and launcher styles in Chirps. Enable voice conversations if your
plan supports them. Your WordPress site uses the official Chirps widget and your
assistant’s saved configuration.

#### Choose where your chatbot appears

WordPress display controls let you:

 * Show the widget across eligible public pages, or limit it to pages, posts, or
   WooCommerce product pages.
 * Exclude specific site paths and their subpages.
 * Preview the widget as a site administrator before showing it to visitors.
 * Pause visitor display without deleting your assistant or its conversations.
 * Check the assistant connection and identify a website domain mismatch.

Account connection automatically creates an installation-specific developer API 
key. The plugin stores it encrypted on your WordPress server; it never appears in
visitor scripts or admin JavaScript. It can create and train only the assistant 
assigned to this installation. Disconnecting revokes the key and pauses the widget
without deleting your assistant. You can also revoke it in Chirps > Developers API.
Keys expire after one year; reconnect to renew. You do not need to paste an API 
key.

#### WordPress websites and WooCommerce storefronts

Use Chirps on a business website, service website, blog, or WooCommerce storefront.
WooCommerce is optional. On a store, the widget can appear on shop and product pages;
cart, checkout, and customer account pages are excluded by default.

This version does not automatically sync your WooCommerce catalog, live prices, 
stock, or orders. Add relevant public product information to your assistant’s knowledge
in Chirps. The plugin does not provide private order lookup or cart actions.

The widget loads through WordPress’s standard script enqueue system and does not
require a particular page builder. Your theme must include the standard WordPress
footer hook. The loader is asynchronous, and the plugin does not make server-to-
server Chirps requests during normal visitor page rendering.

#### For businesses and agencies

Use one assistant for your own business, or connect a client’s website to the assistant
you manage for that business in Chirps. Each WordPress installation has its own 
assistant connection and display settings. Assistant management and team access 
remain in Chirps.

#### External service and privacy

Chirps provides the hosted assistant and chat service. Basic setup happens in WordPress
through the Chirps developer API. Advanced knowledge, appearance, booking, and team
settings open the relevant screen on chirps.cc.

 * Starting account connection sends this site’s URL, the WordPress return URL, 
   a temporary state, and a PKCE challenge to chirps.cc. WordPress privately exchanges
   a short-lived, single-use authorization code for its installation key.
 * Creating an assistant sends the business name, public business website, main 
   language, conversation style, contact email, and optional instructions you enter
   to Chirps. Training reads public website pages within your plan’s limits. The
   admin screen polls Chirps for setup progress.
 * A connection check sends the public assistant ID and this site’s URL to chirps.
   cc.
 * While an administrator opens the plugin screen, WordPress requests setup status,
   account usage, and summary counts for the connected assistant. Customer messages
   and contact details are not copied into WordPress. Usage and activity polling
   pauses when that screen is hidden.
 * When an enabled page or an administrator preview loads, the visitor’s browser
   contacts chirps.cc to load the official widget and its configuration.
 * Chat messages, and any lead details, booking details, or voice input a visitor
   submits, are sent to Chirps to provide the configured assistant features.

The plugin does not store visitor conversations in WordPress or automatically export
WordPress users, private posts, or WooCommerce orders. Site owners should explain
their use of the chat service in their site’s privacy information and configure 
any required consent tools.

[Chirps privacy policy](https://chirps.cc/privacy) | [Chirps terms](https://chirps.cc/terms)
| [Chirps documentation](https://chirps.cc/en/docs)

## Screenshots

[⌊Connect your Chirps account from the WordPress sidebar.⌉⌊Connect your Chirps account
from the WordPress sidebar.⌉[

Connect your Chirps account from the WordPress sidebar.

[⌊Enter your business name and public website to create an assistant.⌉⌊Enter your
business name and public website to create an assistant.⌉[

Enter your business name and public website to create an assistant.

[⌊Choose a language, conversation style, and instructions for your business.⌉⌊Choose
a language, conversation style, and instructions for your business.⌉[

Choose a language, conversation style, and instructions for your business.

[⌊Your assistant installs automatically, with direct links to manage it in Chirps.⌉⌊
Your assistant installs automatically, with direct links to manage it in Chirps.⌉[

Your assistant installs automatically, with direct links to manage it in Chirps.

[⌊Choose page and WooCommerce display rules and review your plan allowances.⌉⌊Choose
page and WooCommerce display rules and review your plan allowances.⌉[

Choose page and WooCommerce display rules and review your plan allowances.

[⌊The official Chirps widget installed on a WordPress website.⌉⌊The official Chirps
widget installed on a WordPress website.⌉[

The official Chirps widget installed on a WordPress website.

[⌊Visitors can share their details through a multistep lead form in the chat.⌉⌊Visitors
can share their details through a multistep lead form in the chat.⌉[

Visitors can share their details through a multistep lead form in the chat.

[⌊Customers can choose a date using the configured appointment calendar.⌉⌊Customers
can choose a date using the configured appointment calendar.⌉[

Customers can choose a date using the configured appointment calendar.

[⌊Read conversations, review captured details, and reply through the Chirps inbox.⌉⌊
Read conversations, review captured details, and reply through the Chirps inbox.⌉[

Read conversations, review captured details, and reply through the Chirps inbox.

[⌊Visitors can choose an available appointment time inside the chat.⌉⌊Visitors can
choose an available appointment time inside the chat.⌉[

Visitors can choose an available appointment time inside the chat.

[⌊Visitors can speak with the assistant and see live captions during voice chats.⌉⌊
Visitors can speak with the assistant and see live captions during voice chats.⌉[

Visitors can speak with the assistant and see live captions during voice chats.

[⌊When enabled, Copilot guides visitors through the website and shows its current
step in the chat.⌉⌊When enabled, Copilot guides visitors through the website and
shows its current step in the chat.⌉[

When enabled, Copilot guides visitors through the website and shows its current 
step in the chat.

## Installation

 1. Install and activate Chirps AI Chatbot.
 2. Open Chirps in the WordPress sidebar and choose Connect Chirps account. Sign in
    or register in Chirps.
 3. Choose Connect & continue in WordPress to create an assistant here, or choose an
    existing assistant for this site’s domain.
 4. Back in WordPress, enter your business details and choose Create & install my assistant.
    Your progress is saved if you reload the page. Chirps trains the assistant and 
    activates the widget automatically when it is ready.
 5. When ready, it is already installed—no checkbox or extra save. Choose View on my
    website. Pause or resume immediately from the assistant card. Change assistant 
    opens your Chirps assistant picker and replaces the active widget after you select
    another ready assistant. Save page rules only when you change display scope or 
    excluded paths.

For a manual embed, copy the public assistant ID from Chirps and enter it under 
Advanced: use an assistant ID. This method does not connect an account or enable
creation inside WordPress.

## FAQ

### Is Chirps free?

The WordPress plugin is free to install. The connected Chirps service has free and
paid plans with different usage limits and features. You need a Chirps account; 
you can create an assistant in WordPress. Check the [pricing page](https://chirps.cc/en/pricing)
for current details.

### Where can I see my usage or upgrade?

Open Chirps in the WordPress sidebar. After connecting your account, the plan card
shows shared AI credits, assistant slots, monthly assistant creation, website recrawl,
and retraining allowances. Near-limit and exhausted-limit notices explain what needs
attention. AI replies and other AI actions consume credits; this is not a promise
of one message per credit. Usage refreshes while you keep the page open; use Refresh
for an immediate update. The Upgrade in Chirps button opens your Chirps billing 
dashboard. Payments and plan changes happen in Chirps.

When a plan limit blocks creation, WordPress keeps your business form and shows 
an upgrade link. Running out of AI credits prevents new AI replies; it does not 
delete your assistant or turn off your WordPress display settings. You can connect
an existing assistant even when no new assistant slots are available.

### Do I need to enable the widget after training?

No. Create & install my assistant publishes it automatically once training succeeds.
The plugin checks readiness while the setup page is open and through a background
WordPress job after you leave. Background checks use WP-Cron, which runs on site
visits unless your host provides a scheduled cron runner. The assistant card lets
you pause or resume without saving a form.

### Can I change which assistant appears on my website?

Yes. Choose Change assistant in the assistant card. Your authenticated Chirps picker
lets you search and choose another assistant that is ready for your site’s domain.
On return, the plugin replaces the site’s active widget automatically. Only one 
assistant appears on the site at a time. Changing assistants does not delete their
conversations or knowledge.

### How do I train the chatbot on my website?

Enter your public business website during setup in WordPress. Chirps reads public
pages and prepares answers. The Business knowledge link opens Chirps to add documents
and further sources. The plugin does not upload private posts, WordPress users, 
or files automatically.

### Can it collect leads and book appointments?

Yes, when you configure those features on your Chirps assistant. Visitors can complete
lead forms and choose available booking times inside the chat. Review the records
in your Chirps workspace.

### Can my team reply to a visitor?

Yes. Use the Chirps inbox to read messages and take over a conversation. Your team
replies from Chirps, not from the WordPress settings page.

### Does it work without WooCommerce?

Yes. WooCommerce is optional. The plugin also displays the widget on ordinary WordPress
websites under your chosen display settings.

### Does it automatically know my WooCommerce products and orders?

No. This version adds the widget to your storefront but does not sync your catalog,
live stock, prices, or orders. Provide the product information you want your assistant
to use through Chirps knowledge sources.

### Does it require an AI provider API key?

No. Connect your Chirps account or enter your public assistant ID. The hosted Chirps
service handles the assistant; you do not need to supply a separate AI provider 
API key to this plugin.

### Can I use it for client websites?

Yes. Connect each client’s WordPress installation to an assistant configured for
that site’s business and domain. Manage the assistants and relevant team access 
in Chirps.

### Can I hide the widget on certain pages?

Yes. Choose a display scope or add excluded site paths in Chirps in the WordPress
sidebar. You can also pause all visitor display without deleting your Chirps assistant.

### Why does Check connection report a domain problem?

Set the assistant’s website address in Chirps to this site’s public domain, including
its current domain or subdomain. Then check again.

### Can I connect a local WordPress installation?

Yes. WordPress on http://localhost or http://127.0.0.1 can connect through the hosted
Chirps service, including subdirectory installations. Choose an active assistant
from your workspace. Its business website address stays unchanged. Chirps cannot
crawl a localhost website; train your assistant using a public website or uploaded
documents. Public websites still require HTTPS and a matching assistant domain.

### What happens if I uninstall the plugin?

Use Disconnect before uninstalling to revoke the private installation key. Uninstalling
removes local options, including the encrypted key. It does not delete your assistant,
conversations, leads, or bookings from Chirps. You can also revoke a remaining installation
key in Chirps > Developers API.

## Reviews

![](https://secure.gravatar.com/avatar/8f1ef63d2c26220f6c64f5b553f54aecdcd397a1e4e291583e333fafcd8f1866?
s=60&d=retro&r=g)

### 󠀁[A helpful addition for a business website](https://wordpress.org/support/topic/my-website-finally-answers-back/)󠁿

 [souf14n](https://profiles.wordpress.org/souf14n/) October 26, 2026

I've been trying Chirps on my WordPress site and found it genuinely useful. It's
more than a chatbot: visitors can get answers and take practical next steps, like
requesting a quote or booking an appointment. A helpful addition for a business 
website.

 [ Read all 1 review ](https://wordpress.org/support/plugin/chirps-ai-chatbot-live-chat-lead-generation/reviews/)

## Contributors & Developers

“Chirps AI Chatbot – Live Chat & Lead Generation” is open source software. The following
people have contributed to this plugin.

Contributors

 *   [ chirps ](https://profiles.wordpress.org/chirps/)

[Translate “Chirps AI Chatbot – Live Chat & Lead Generation” into your language.](https://translate.wordpress.org/projects/wp-plugins/chirps-ai-chatbot-live-chat-lead-generation)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/chirps-ai-chatbot-live-chat-lead-generation/),
check out the [SVN repository](https://plugins.svn.wordpress.org/chirps-ai-chatbot-live-chat-lead-generation/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/chirps-ai-chatbot-live-chat-lead-generation/)
by [RSS](https://plugins.trac.wordpress.org/log/chirps-ai-chatbot-live-chat-lead-generation/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 0.3.1

 * Match the translation text domain to the assigned WordPress.org plugin slug.
 * Package the plugin under its assigned directory slug for community translations.

#### 0.3.0

 * Prepare the WordPress.org release with listing screenshots and license information.
 * Escape admin icon output and document translated message placeholders.
 * Use an explicitly allowed Chirps host for the secure account connection redirect.
 * Version the widget loader to refresh cached scripts when updating the plugin.
 * Use the WordPress integration page as the plugin URI, separate from the Chirps
   author website.

#### 0.2.7

 * Show unread visitor messages, new leads, and upcoming bookings on management 
   buttons for the connected assistant.
 * Refresh counts every 15 seconds while the Chirps page is visible and when returning
   from the dashboard.
 * Reuse Chirps unread state, hide zero badges, and show unavailable status when
   counts cannot be loaded.
 * Keep private credentials server-side and return counts only, without customer
   messages or contact details. Requires the Chirps activity endpoint update.

#### 0.2.6

 * Put Manage in Chirps above your plan and usage card.
 * Add direct links to leads, bookings, assistant settings, and phone number setup
   with bundled icons.
 * Keep management buttons full width and readable on smaller screens.

#### 0.2.5

 * Fix automatic installation, pause, resume, and assistant replacement under WordPress’s
   registered settings sanitizer.
 * Recover incomplete installations automatically when opening Chirps, while preserving
   an explicit pause.
 * Confirm the widget settings were saved before recording a successful installation.

#### 0.2.4

 * Automatically publish ready assistants with background completion checks, even
   after leaving setup.
 * Pause and resume immediately without a checkbox or settings-save step.
 * Change the active assistant from the ready card through the authenticated Chirps
   picker.
 * Prevent stale placement forms from replacing or disabling the active connected
   assistant.
 * Refresh supported full-page caches when widget display changes.

#### 0.2.3

 * See shared AI credits, assistant slots, monthly creation, recrawl, and retraining
   allowances in WordPress.
 * Get near-limit and exhausted-limit notices with direct links to Chirps billing.
 * Preserve upgrade actions when setup is blocked by a plan limit.

#### 0.2.2

 * Open assistant setup directly from the WordPress sidebar through a dedicated 
   Chirps tab and brand icon.
 * Preserve older settings bookmarks through an administrator-only redirect.

#### 0.2.1

 * Center icons consistently in buttons and setup steps under WordPress admin styles.
 * Improve button spacing and touch targets on desktop and mobile.

#### 0.2.0

 * Create and train an assistant inside WordPress with a two-step business setup
   form and saved progress.
 * Install the official widget automatically after successful training.
 * Private, installation-specific developer API keys with PKCE exchange, encryption,
   expiry, revocation, and assistant restrictions.
 * Searchable assistant picker with favicons, website/status filters, and pagination.
 * Responsive setup screens, bundled icons, and direct links to advanced assistant
   settings.

#### 0.1.1

 * Support local WordPress connections through the hosted Chirps service without
   changing the assistant’s business domain. Requires the corresponding Chirps connection
   update.

#### 0.1.0

 * Initial WordPress widget connection, administrator preview, display controls,
   and connection check.
 * Optional WooCommerce storefront placement with cart, checkout, and account exclusions
   enabled by default.

## Meta

 *  Version **0.3.1**
 *  Last updated **5 days ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.0 or higher **
 *  Tested up to **7.1.4**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [AI Chatbot](https://wordpress.org/plugins/tags/ai-chatbot/)[appointment booking](https://wordpress.org/plugins/tags/appointment-booking/)
   [lead generation](https://wordpress.org/plugins/tags/lead-generation/)[live chat](https://wordpress.org/plugins/tags/live-chat/)
   [woocommerce](https://wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://wordpress.org/plugins/chirps-ai-chatbot-live-chat-lead-generation/advanced/)

## Ratings

 5 out of 5 stars.

 *  [  1 5-star review     ](https://wordpress.org/support/plugin/chirps-ai-chatbot-live-chat-lead-generation/reviews/?filter=5)
 *  [  0 4-star reviews     ](https://wordpress.org/support/plugin/chirps-ai-chatbot-live-chat-lead-generation/reviews/?filter=4)
 *  [  0 3-star reviews     ](https://wordpress.org/support/plugin/chirps-ai-chatbot-live-chat-lead-generation/reviews/?filter=3)
 *  [  0 2-star reviews     ](https://wordpress.org/support/plugin/chirps-ai-chatbot-live-chat-lead-generation/reviews/?filter=2)
 *  [  0 1-star reviews     ](https://wordpress.org/support/plugin/chirps-ai-chatbot-live-chat-lead-generation/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/chirps-ai-chatbot-live-chat-lead-generation/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/chirps-ai-chatbot-live-chat-lead-generation/reviews/)

## Contributors

 *   [ chirps ](https://profiles.wordpress.org/chirps/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/chirps-ai-chatbot-live-chat-lead-generation/)