Title: Chatixy &#8211; AI Customer Service Chat
Author: Chatixy
Published: <strong>July 2, 2026</strong>
Last modified: July 2, 2026

---

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# Chatixy – AI Customer Service Chat

 By [Chatixy](https://profiles.wordpress.org/chatixy/)

[Download](https://downloads.wordpress.org/plugin/chatixy-ai-customer-service-chat.1.0.1.zip)

 * [Details](https://wordpress.org/plugins/chatixy-ai-customer-service-chat/#description)
 * [Reviews](https://wordpress.org/plugins/chatixy-ai-customer-service-chat/#reviews)
 *  [Installation](https://wordpress.org/plugins/chatixy-ai-customer-service-chat/#installation)
 * [Development](https://wordpress.org/plugins/chatixy-ai-customer-service-chat/#developers)

 [Support](https://wordpress.org/support/plugin/chatixy-ai-customer-service-chat/)

## Description

Chatixy is an AI chat widget that answers your visitors’ questions instantly,
 trained
on your own website and knowledge base. This official plugin puts that widget on
your WordPress site with **zero code**.

 1. Install and activate the plugin.
 2. Go to **Settings  Chatixy AI Chat**.
 3. Click **Connect with Chatixy** – sign in, approve, and your widget key is
     filled
    in automatically (no copy-paste). Or paste your **widget key** manually if you 
    prefer.
 4. Done. The chat goes live on every page.

Works with any theme and with **WooCommerce** stores. You manage the bot’s
 appearance,
knowledge, and your subscription in the Chatixy dashboard – this plugin just connects
your site to it.

You need a Chatixy account (https://chatixy.com). Chatixy is a paid subscription
(
plans start at EUR 19/month and every plan includes a 7-day free trial); this plugin
is the connector and is free and GPL-licensed. Pricing, plans and billing are managed
in your Chatixy dashboard, not in WordPress.

### External services

This plugin connects to Chatixy (https://chatixy.com), the AI chat service it
 is
a client for:

 * When you click “Connect with Chatixy” it sends you to
    https://chatixy.com/connect
   to approve, then exchanges a one-time token at `https://chatixy.com/api/v1/integrations/
   connect/exchange` for your widget key.
 * On the settings screen it calls `https://chatixy.com/api/v1/widget/verify/<your-
   key>`
    to confirm your widget key is valid and show the connected bot’s name.
 * On your site’s front end it loads `https://chatixy.com/source/<your-key>.js`,
   
   the widget loader, which renders the chat for your visitors.

No data is sent to Chatixy until you add your widget key. Once the widget is
 live,
visitor chat messages are processed by Chatixy to generate replies. Your use of 
the service, and how that data is handled, is governed by Chatixy’s terms and privacy
policy:

 * Terms of Service: https://chatixy.com/terms
 * Privacy Policy: https://chatixy.com/privacy

## Screenshots

[⌊Settings <span aria-hidden=⌉⌊Settings <span aria-hidden=⌉→ Chatixy AI Chat – click "Connect with Chatixy" for a one-click setup, or paste your widget key. Once connected it shows "Connected to «your bot». Your AI chat is live."” class=”wp-image-9000001″ srcset=”https://i0.wp.com/ps.w.org/chatixy-ai-customer-service-chat/assets/screenshot-1.png?rev=3593566&w=300 300w, https://i0.wp.com/ps.w.org/chatixy-ai-customer-service-chat/assets/screenshot-1.png?rev=3593566&w=600 600w, https://i0.wp.com/ps.w.org/chatixy-ai-customer-service-chat/assets/screenshot-1.png?rev=3593566&w=900 900w” sizes=”(max-width: 599px) 50vw, 33vw” width=”1280″ height=”800″ loading=”eager” fetchpriority=”high” decoding=”async”/>](https://ps.w.org/chatixy-ai-customer-service-chat/assets/screenshot-1.png?rev=3593566)

Settings  Chatixy AI Chat – click “Connect with Chatixy” for a one-click setup, 
or paste your widget key. Once connected it shows “Connected to «your bot». Your
AI chat is live.”

## Installation

 1. Upload the `chatixy-ai-customer-service-chat` folder to `/wp-content/plugins/`,
    or install via **Plugins  Add New  Upload Plugin**.
 2. Activate the plugin.
 3. Go to **Settings  Chatixy AI Chat** and click **Connect with Chatixy** (or paste
    your widget key manually).

## FAQ

### Where do I find my widget key?

In your Chatixy dashboard under **Widgets**. Open the widget and copy its key
 (
it’s a 64-character string). You can also paste the whole embed snippet – the plugin
extracts the key for you.

### Does it work with WooCommerce?

Yes. WooCommerce runs on WordPress, so the same plugin works on your store.

### Will it slow down my site?

No. The widget loads asynchronously in the footer and never blocks your page.

### How do I hide the chat on certain pages?

Use the `chatixy_should_render` filter and return `false` for those views.

### Is this plugin free? Do I need a paid account?

The plugin itself is free and GPL-licensed – it is the connector. To use it you

need a Chatixy account, which is a paid subscription (plans start at EUR 19/month
and every plan includes a 7-day free trial). Pricing, plans and billing are managed
in your Chatixy dashboard, not in WordPress.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Chatixy – AI Customer Service Chat” is open source software. The following people
have contributed to this plugin.

Contributors

 *   [ Chatixy ](https://profiles.wordpress.org/chatixy/)

[Translate “Chatixy – AI Customer Service Chat” into your language.](https://translate.wordpress.org/projects/wp-plugins/chatixy-ai-customer-service-chat)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/chatixy-ai-customer-service-chat/),
check out the [SVN repository](https://plugins.svn.wordpress.org/chatixy-ai-customer-service-chat/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/chatixy-ai-customer-service-chat/)
by [RSS](https://plugins.trac.wordpress.org/log/chatixy-ai-customer-service-chat/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.1

 * Accurate connection status: when your Chatixy plan or free trial is not
    active
   yet, the settings page now says the chat is not live and links to your Chatixy
   dashboard to start the trial (previously it could claim the chat was live while
   the widget stayed off).
 * Clearer path to create an account: the widget key field now links new users
    
   to Chatixy account creation.

#### 1.0.0

 * Initial release: paste widget key, verify connection, inject the Chatixy AI
    
   chat widget site-wide.

## Meta

 *  Version **1.0.1**
 *  Last updated **6 hours ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 5.3 or higher **
 *  Tested up to **7.0**
 *  PHP version ** 7.0 or higher **
 * Tags
 * [AI chat](https://wordpress.org/plugins/tags/ai-chat/)[chat](https://wordpress.org/plugins/tags/chat/)
   [chatbot](https://wordpress.org/plugins/tags/chatbot/)[live chat](https://wordpress.org/plugins/tags/live-chat/)
   [support](https://wordpress.org/plugins/tags/support/)
 *  [Advanced View](https://wordpress.org/plugins/chatixy-ai-customer-service-chat/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/chatixy-ai-customer-service-chat/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/chatixy-ai-customer-service-chat/reviews/)

## Contributors

 *   [ Chatixy ](https://profiles.wordpress.org/chatixy/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/chatixy-ai-customer-service-chat/)