Title: Chatbot IO Widget
Author: victhedev
Published: <strong>June 9, 2026</strong>
Last modified: June 9, 2026

---

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![](https://ps.w.org/chatbot-io-widget/assets/icon-256x256.png?rev=3565627)

# Chatbot IO Widget

 By [victhedev](https://profiles.wordpress.org/victhedev/)

[Download](https://downloads.wordpress.org/plugin/chatbot-io-widget.1.0.0.zip)

 * [Details](https://wordpress.org/plugins/chatbot-io-widget/#description)
 * [Reviews](https://wordpress.org/plugins/chatbot-io-widget/#reviews)
 *  [Installation](https://wordpress.org/plugins/chatbot-io-widget/#installation)
 * [Development](https://wordpress.org/plugins/chatbot-io-widget/#developers)

 [Support](https://wordpress.org/support/plugin/chatbot-io-widget/)

## Description

Chatbot IO Widget is the official WordPress client for the bestchatbot.io service.
It adds an AI-powered chat widget to your WordPress site. The widget uses your knowledge
base to answer visitor questions, and can execute real actions like scheduling appointments,
creating support tickets, and looking up orders.

**Features:**
 * AI chat widget powered by your knowledge base (RAG) * Identity 
verification for logged-in users (JWT-based) * WooCommerce integration: enriches
identity with billing data and Stripe customer ID * Cache-safe: works with WP Rocket,
W3 Total Cache, Cloudflare, and all page caching plugins * Zero friction for anonymous
visitors (identity only required for protected actions)

**How Identity Verification Works:**
 1. The widget loads normally on all pages (
no token in HTML) 2. A background AJAX request checks if the visitor is logged in
3. If logged in, a signed JWT token is generated server-side and passed to the widget
4. The token enables protected actions (order lookup, subscription check, etc.)

This approach is cache-safe because the AJAX endpoint (admin-ajax.php) is never 
cached by WordPress caching plugins.

**Third-Party Service:**
 This plugin requires a bestchatbot.io account to function(
SaaS). The widget connects to the bestchatbot.io service at https://bestchatbot.
io to process conversations, run the knowledge base (RAG) pipeline, and execute 
tool calls. By installing this plugin you agree to the bestchatbot.io Terms of Service
and Privacy Policy: https://bestchatbot.io/terms

## Screenshots

[⌊AI chat widget running on a WooCommerce store; answers product questions and handles
customer requests like order cancellations.⌉⌊AI chat widget running on a WooCommerce
store; answers product questions and handles customer requests like order cancellations
.⌉[

AI chat widget running on a WooCommerce store; answers product questions and handles
customer requests like order cancellations.

[⌊Logged-in visitor with verified identity; the bot recognizes the customer via 
JWT and retrieves their order details securely without exposing data to unauthenticated
visitors.⌉⌊Logged-in visitor with verified identity; the bot recognizes the customer
via JWT and retrieves their order details securely without exposing data to unauthenticated
visitors.⌉[

Logged-in visitor with verified identity; the bot recognizes the customer via JWT
and retrieves their order details securely without exposing data to unauthenticated
visitors.

## Installation

 1. Upload the `chatbot-io-widget` folder to `/wp-content/plugins/`
 2. Activate the plugin through the ‘Plugins’ menu in WordPress
 3. Go to Settings > Chatbot IO Widget
 4. Enter your API Key (from bestchatbot.io Dashboard > Widget > Installation)
 5. Enter your Signing Key (from bestchatbot.io Dashboard > Widget > Security)
 6. Save; the widget is now active on all public pages

## FAQ

### Do I need WooCommerce?

No. The plugin works with any WordPress site. WooCommerce integration is automatic
if WooCommerce is installed.

### Is it compatible with caching plugins?

Yes. The identity token is obtained via AJAX (admin-ajax.php), which is never cached.

### What data is included in the identity token?

Email, display name, and user ID. With WooCommerce: billing email, phone, and Stripe
customer ID (if available).

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Chatbot IO Widget” is open source software. The following people have contributed
to this plugin.

Contributors

 *   [ victhedev ](https://profiles.wordpress.org/victhedev/)

[Translate “Chatbot IO Widget” into your language.](https://translate.wordpress.org/projects/wp-plugins/chatbot-io-widget)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/chatbot-io-widget/),
check out the [SVN repository](https://plugins.svn.wordpress.org/chatbot-io-widget/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/chatbot-io-widget/)
by [RSS](https://plugins.trac.wordpress.org/log/chatbot-io-widget/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.0

 * Initial release
 * Widget script enqueued via wp_enqueue_script + wp_add_inline_script (wp.org compliant)
 * Cache-safe identity verification via admin-ajax.php
 * WooCommerce billing data enrichment
 * Admin settings page with status panel

## Meta

 *  Version **1.0.0**
 *  Last updated **16 hours ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 5.8 or higher **
 *  Tested up to **7.0**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [AI](https://wordpress.org/plugins/tags/ai/)[chatbot](https://wordpress.org/plugins/tags/chatbot/)
   [customer support](https://wordpress.org/plugins/tags/customer-support/)[widget](https://wordpress.org/plugins/tags/widget/)
   [woocommerce](https://wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://wordpress.org/plugins/chatbot-io-widget/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/chatbot-io-widget/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/chatbot-io-widget/reviews/)

## Contributors

 *   [ victhedev ](https://profiles.wordpress.org/victhedev/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/chatbot-io-widget/)