Title: Chat on Page – AI Chatbot &amp; Live Chat
Author: chatonpage
Published: <strong>October 28, 2026</strong>
Last modified: October 28, 2026

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# Chat on Page – AI Chatbot & Live Chat

 By [chatonpage](https://profiles.wordpress.org/chatonpage/)

[Download](https://downloads.wordpress.org/plugin/chat-on-page-ai-chatbot-live-chat.1.1.0.zip)

 * [Details](https://wordpress.org/plugins/chat-on-page-ai-chatbot-live-chat/#description)
 * [Reviews](https://wordpress.org/plugins/chat-on-page-ai-chatbot-live-chat/#reviews)
 *  [Installation](https://wordpress.org/plugins/chat-on-page-ai-chatbot-live-chat/#installation)
 * [Development](https://wordpress.org/plugins/chat-on-page-ai-chatbot-live-chat/#developers)

 [Support](https://wordpress.org/support/plugin/chat-on-page-ai-chatbot-live-chat/)

## Description

Chat on Page puts an AI support chatbot on your website. It reads your website and
answers your visitors’ questions with links to the pages it used, day and night.
When a visitor needs a person, your team takes over the conversation as a live chat,
from the browser or from the Chat on Page app for iOS and Android.

This plugin connects your WordPress site to your Chat on Page account and adds the
chat widget to your pages. You set up the chatbot itself (its sources, tone, team
and working hours) in your Chat on Page dashboard.

#### Features

 * **Answers from your own content.** The chatbot learns from the pages of your 
   website and only answers from what it found, with sources.
 * **Live chat takeover.** Your team sees the conversations and takes over when 
   needed, including on the go with the iOS and Android app.
 * **Five languages.** The chat speaks Dutch, English, French, German and Spanish,
   and follows the language of your site or of your visitor.
 * **EU-hosted AI.** Answers are generated by Mistral AI, hosted in the European
   Union.
 * **WooCommerce (optional).** Visitors can ask about your products, prices and 
   availability, and about the status of their order. When a product, its price 
   or its stock changes, Chat on Page reads the product page again right away. WooCommerce
   is not required: without it, the plugin simply adds the chat.
 * **One-click connect.** Click Connect with Chat on Page, sign in or start a trial,
   and the chat appears on your site. No code to copy.
 * **Your choice where it shows.** Left or right, open automatically or not, greeting
   bubble on or off, and hide it on specific pages or on the WooCommerce cart and
   checkout.
 * **Light.** The widget loads asynchronously and does not block your pages.

### External services

This plugin connects to Chat on Page (https://chatonpage.com), the service that 
runs the chatbot. Without it the plugin does nothing.

**Chat widget.** When a key is set, the plugin loads the script https://chatonpage.
com/widget.js on the pages of your website (not in the WordPress admin). The script
shows the chat button and connects the visitor’s browser to chatonpage.com when 
the visitor uses the chat. It then sends the messages the visitor types, the URL
of the page and the language, and a name and email address only if the visitor provides
them (for example to be contacted by your team).

**Connect.** When an administrator clicks Connect with Chat on Page, the browser
goes to https://chatonpage.com/connect/wordpress with the address of the website,
the address of the settings page to return to, a random verification code, the language
of the administrator and the plugin version. Chat on Page sends back the public 
key of the chatbot, its name and a link to the dashboard.

**Shop link (WooCommerce).** Right after connecting, your website exchanges a one-
time code with https://chatonpage.com/api/wordpress/v1/link for a secret that signs
all further messages, and sends the address of your site, the address of its REST
API, whether WooCommerce is active, the two WooCommerce settings and the plugin 
version. When these settings change, or when you disconnect, the plugin tells Chat
on Page.

**Order status (WooCommerce).** When a visitor asks the chatbot about an order and
gives the order number and email address, Chat on Page sends both to the REST API
of your website (`/wp-json/chat-on-page/v1/order-status`, signed with the secret).
Your website only answers when they match an order, with its number, status, dates,
total, payment and shipping method, product names and quantities, and track & trace.
The chatbot uses this to answer the visitor.

**Product updates (WooCommerce).** When a published product changes, the plugin 
sends the address of its product page to https://chatonpage.com/api/wordpress/v1/
changed, at most once a minute. Chat on Page then reads that public page again.

The plugin itself sends no other data and contains no tracking.

 * Terms of service: https://chatonpage.com/en/terms
 * Privacy policy: https://chatonpage.com/en/privacy

## Installation

 1. Install the plugin from Plugins  Add New (search for “Chat on Page”), or upload
    the `chat-on-page-ai-chatbot-live-chat` folder to `/wp-content/plugins/`.
 2. Activate the plugin.
 3. Go to Settings  Chat on Page and click **Connect with Chat on Page**.
 4. Sign in or create an account, choose or create the chatbot for this website, and
    you are sent back to WordPress. The chat now appears on your website.

Prefer to copy the key yourself? Open **Enter key manually** on the settings page
and paste the public key of your chatbot (the `data-key` value in the embed code
in your Chat on Page dashboard).

## FAQ

### Do I need an account?

Yes. The chatbot runs on Chat on Page. You can create an account with a free 14-
day trial while connecting the plugin; no extra steps are needed.

### What does it cost?

See the plans, in USD and EUR, on [chatonpage.com](https://chatonpage.com).

### Does it slow down my site?

No. The plugin adds one small script that loads asynchronously in the footer, so
it does not block the rendering of your pages. Nothing is loaded in the WordPress
admin.

### Is it GDPR compliant?

The answers are generated by Mistral, a European AI company, on EU-hosted models,
and conversations are anonymised after a period you choose. The widget only sends
data when a visitor uses the chat (see External services below). Mention the chat
in your privacy policy; a data processing agreement is available on chatonpage.com.

### Can I hide the chat on some pages?

Yes. Enter the IDs of the pages or posts under Settings  Chat on Page  Hide on. 
With WooCommerce active you can also hide it on the cart and checkout. Developers
can use the `chat_on_page_hide_widget` filter.

### Do I need WooCommerce?

No. The plugin works on any WordPress site. When WooCommerce is active, a WooCommerce
section appears under Settings  Chat on Page with two extra features, both on by
default:

 * **Order status.** The chatbot asks the customer for the order number and the 
   email address of the order. Only when both match does it give the status, dates,
   products and track & trace (from WooCommerce Shipment Tracking, or via the `chat_on_page_order_tracking`
   filter). Addresses and payment details are never shared. Custom order numbers
   work through the same filter as the WooCommerce order tracking shortcode.
 * **Up-to-date products.** When a product, its price or its stock changes, the 
   plugin asks Chat on Page to read that product page again within a minute.

These features need the shop link that is made when you click Connect with Chat 
on Page (not with a manually entered key). The plugin supports High-Performance 
Order Storage.

### In which language does the chat appear?

By default in the language of your site when it is Dutch, English, French, German
or Spanish, otherwise in the language of the page. You can also choose a fixed language.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Chat on Page – AI Chatbot & Live Chat” is open source software. The following people
have contributed to this plugin.

Contributors

 *   [ chatonpage ](https://profiles.wordpress.org/chatonpage/)

[Translate “Chat on Page – AI Chatbot & Live Chat” into your language.](https://translate.wordpress.org/projects/wp-plugins/chat-on-page-ai-chatbot-live-chat)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/chat-on-page-ai-chatbot-live-chat/),
check out the [SVN repository](https://plugins.svn.wordpress.org/chat-on-page-ai-chatbot-live-chat/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/chat-on-page-ai-chatbot-live-chat/)
by [RSS](https://plugins.trac.wordpress.org/log/chat-on-page-ai-chatbot-live-chat/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.1.0

 * WooCommerce (optional): customers can ask the chatbot about the status of their
   order, and changed products are read again right away.
 * Declares compatibility with WooCommerce High-Performance Order Storage.

#### 1.0.0

 * First release: Connect with Chat on Page, manual key, position, language, open
   automatically, greeting bubble, hide on pages and on the WooCommerce cart and
   checkout.

## Meta

 *  Version **1.1.0**
 *  Last updated **3 days ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.2 or higher **
 *  Tested up to **7.1.4**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [AI Chatbot](https://wordpress.org/plugins/tags/ai-chatbot/)[chatbot](https://wordpress.org/plugins/tags/chatbot/)
   [customer support](https://wordpress.org/plugins/tags/customer-support/)[live chat](https://wordpress.org/plugins/tags/live-chat/)
   [woocommerce](https://wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://wordpress.org/plugins/chat-on-page-ai-chatbot-live-chat/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/chat-on-page-ai-chatbot-live-chat/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/chat-on-page-ai-chatbot-live-chat/reviews/)

## Contributors

 *   [ chatonpage ](https://profiles.wordpress.org/chatonpage/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/chat-on-page-ai-chatbot-live-chat/)