Title: Contact Form 7: ServiceNow Incidents integration
Author: jcornutt
Published: <strong>October 2, 2016</strong>
Last modified: October 1, 2016

---

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![](https://ps.w.org/cf7-servicenow-incidents/assets/banner-772x250.jpg?rev=1506873)

This plugin **hasn’t been tested with the latest 3 major releases of WordPress**.
It may no longer be maintained or supported and may have compatibility issues when
used with more recent versions of WordPress.

![](https://ps.w.org/cf7-servicenow-incidents/assets/icon-256x256.png?rev=1506873)

# Contact Form 7: ServiceNow Incidents integration

 By [jcornutt](https://profiles.wordpress.org/jcornutt/)

[Download](https://downloads.wordpress.org/plugin/cf7-servicenow-incidents.zip)

 * [Details](https://wordpress.org/plugins/cf7-servicenow-incidents/#description)
 * [Reviews](https://wordpress.org/plugins/cf7-servicenow-incidents/#reviews)
 *  [Installation](https://wordpress.org/plugins/cf7-servicenow-incidents/#installation)
 * [Development](https://wordpress.org/plugins/cf7-servicenow-incidents/#developers)

 [Support](https://wordpress.org/support/plugin/cf7-servicenow-incidents/)

## Description

The ServiceNow Incidents integration for Contact Form 7 plugin allows existing CF7
users to
 automatically create ServiceNow incident (and user / caller) entries on
form submission. When a user enters their information into a CF7 form and hits submit,
this plugin will forward their information to ServiceNow as well as let CF7 continue
its form submission process. Note – This plugin is developed, maintained, and supported
by an independent developer. The developer has no affiliation with Contact Form 
7 or ServiceNow.

#### ServiceNow integration

This plugin interacts with the third-party ServiceNow API (Application Programming
Interface)
 in order to create new callers (users) and incident reports. This is
a public web service provided by ServiceNow and additional information can be found
[here](http://wiki.servicenow.com/index.php?title=REST_API).

### Features

 * Easy CF7 to ServiceNow field mapping
 * Supports creating users / callers if they don’t exist yet
 * Future compatibility with flexible field mapping
 * Convenient, intuitive shortcode
 * Seamless integration and no change to contact form flow

## Installation

 1. Download the plugin and unzip to your wp-content/plugins directory
 2. Alternatively, just upload the zip file via the WordPress plugins UI
 3. Activate plugin via WordPress admin
 4. Include the following shortcode on your page or post

#### Shortcode usage

    ```
    [cf7_servicenow_incident_form cf7_id="[CF7_Form_ID]"]
    ```

Replace _[CF7\_Form\_ID]_ with the ID of your CF7 form. See the
 admin settings 
page for additional shortcode information.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Contact Form 7: ServiceNow Incidents integration” is open source software. The 
following people have contributed to this plugin.

Contributors

 *   [ jcornutt ](https://profiles.wordpress.org/jcornutt/)

[Translate “Contact Form 7: ServiceNow Incidents integration” into your language.](https://translate.wordpress.org/projects/wp-plugins/cf7-servicenow-incidents)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/cf7-servicenow-incidents/),
check out the [SVN repository](https://plugins.svn.wordpress.org/cf7-servicenow-incidents/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/cf7-servicenow-incidents/)
by [RSS](https://plugins.trac.wordpress.org/log/cf7-servicenow-incidents/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 0.0.1

 * Genesis

## Meta

 *  Version **0.0.1**
 *  Last updated **10 years ago**
 *  Active installations **10+**
 *  WordPress version ** 3.2 or higher **
 *  Tested up to **4.6.30**
 * Tags
 * [cf7](https://wordpress.org/plugins/tags/cf7/)[contact form 7](https://wordpress.org/plugins/tags/contact-form-7/)
   [incident](https://wordpress.org/plugins/tags/incident/)[servicenow](https://wordpress.org/plugins/tags/servicenow/)
   [snow](https://wordpress.org/plugins/tags/snow/)
 *  [Advanced View](https://wordpress.org/plugins/cf7-servicenow-incidents/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/cf7-servicenow-incidents/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/cf7-servicenow-incidents/reviews/)

## Contributors

 *   [ jcornutt ](https://profiles.wordpress.org/jcornutt/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/cf7-servicenow-incidents/)

## Donate

Would you like to support the advancement of this plugin?

 [ Donate to this plugin ](https://joscor.com/cf7-servicenow-incidents)