Title: CatCode Returns & Exchanges Manager for WooCommerce Author: CatCode Published: September 23, 2026 Last modified: September 23, 2026 --- Search plugins ![](https://ps.w.org/catcode-returns-exchanges-for-woocommerce/assets/banner-772x250. png?rev=3709566) ![](https://ps.w.org/catcode-returns-exchanges-for-woocommerce/assets/icon-256x256. png?rev=3709566) # CatCode Returns & Exchanges Manager for WooCommerce By [CatCode](https://profiles.wordpress.org/catcodestudio/) [Download](https://downloads.wordpress.org/plugin/catcode-returns-exchanges-for-woocommerce.1.0.0.zip) * [Details](https://wordpress.org/plugins/catcode-returns-exchanges-for-woocommerce/#description) * [Reviews](https://wordpress.org/plugins/catcode-returns-exchanges-for-woocommerce/#reviews) * [Installation](https://wordpress.org/plugins/catcode-returns-exchanges-for-woocommerce/#installation) * [Development](https://wordpress.org/plugins/catcode-returns-exchanges-for-woocommerce/#developers) [Support](https://wordpress.org/support/plugin/catcode-returns-exchanges-for-woocommerce/) ## Description Customers stop writing “how do I return this?” in chats and e-mails. They open the order, pick the items and quantities, choose a reason and what they want — a refund or an exchange — and send the request. The shop sees every request in one list, changes its status, answers the customer and tracks the return parcel. **Free** * “Return / exchange” button on eligible orders and a “Returns” tab in My Account. * Guest form (shortcode `[catcode_returns_form]`, the page is created in one click): the customer finds the order by its number and the e-mail or phone used at checkout. * Return window — 14 days after the order is completed by default (Ukrainian consumer law, EU right of withdrawal), configurable; 0 = no limit. * Only orders in the statuses you choose; quantities already refunded or requested cannot be requested twice. * Your own list of reasons and your return conditions above the form. * Request list with status filters and search, request page with history, a message to the customer and a private note. * Statuses: new, approved, item received, money refunded, replacement sent, rejected, closed. * Return waybill (Nova Poshta, Ukrposhta or another carrier) with a tracking link— entered by the customer or by the shop. * E-mails to the customer (request received, every status change) in the WooCommerce template and in the language of the order; e-mail to the shop about each new request; order notes. * Box with the order’s requests on the order edit screen (HPOS compatible). ## Installation 1. Upload the plugin and activate it (WooCommerce must be active). 2. Open WooCommerce Returns settings: set the return period, order statuses and reasons. 3. Click “Create the page” to publish the guest form, or put `[catcode_returns_form]` on any page. 4. Requests appear under WooCommerce Returns. ## FAQ ### Does the customer need an account? No. Guests use the page with the `[catcode_returns_form]` shortcode and find their order by number plus e-mail or phone. ### Can the same item be requested twice? No. Quantities in open or finished requests and quantities already refunded are subtracted. A rejected request frees its quantity again. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “CatCode Returns & Exchanges Manager for WooCommerce” is open source software. The following people have contributed to this plugin. Contributors * [ CatCode ](https://profiles.wordpress.org/catcodestudio/) “CatCode Returns & Exchanges Manager for WooCommerce” has been translated into 1 locale. Thank you to [the translators](https://translate.wordpress.org/projects/wp-plugins/catcode-returns-exchanges-for-woocommerce/contributors) for their contributions. [Translate “CatCode Returns & Exchanges Manager for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/catcode-returns-exchanges-for-woocommerce) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/catcode-returns-exchanges-for-woocommerce/), check out the [SVN repository](https://plugins.svn.wordpress.org/catcode-returns-exchanges-for-woocommerce/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/catcode-returns-exchanges-for-woocommerce/) by [RSS](https://plugins.trac.wordpress.org/log/catcode-returns-exchanges-for-woocommerce/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.0.0 * First release. ## Meta * Version **1.0.0** * Last updated **21 hours ago** * Active installations **Fewer than 10** * WordPress version ** 6.2 or higher ** * Tested up to **7.1.2** * PHP version ** 7.4 or higher ** * Languages * [English (US)](https://wordpress.org/plugins/catcode-returns-exchanges-for-woocommerce/) and [Ukrainian](https://uk.wordpress.org/plugins/catcode-returns-exchanges-for-woocommerce/). * [Translate into your language](https://translate.wordpress.org/projects/wp-plugins/catcode-returns-exchanges-for-woocommerce) * Tags * [exchange](https://wordpress.org/plugins/tags/exchange/)[refund](https://wordpress.org/plugins/tags/refund/) [returns](https://wordpress.org/plugins/tags/returns/)[RMA](https://wordpress.org/plugins/tags/rma/) [woocommerce](https://wordpress.org/plugins/tags/woocommerce/) * [Advanced View](https://wordpress.org/plugins/catcode-returns-exchanges-for-woocommerce/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/catcode-returns-exchanges-for-woocommerce/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/catcode-returns-exchanges-for-woocommerce/reviews/) ## Contributors * [ CatCode ](https://profiles.wordpress.org/catcodestudio/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/catcode-returns-exchanges-for-woocommerce/)