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!This plugin hasn’t been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

FAQ & Knowledge Base Plugin

Add a powerful FAQ & Knowledge Base on your WordPress Blog or Website. Powered by Casengo.

Add a powerful FAQ & Knowledge Base on your WordPress Blog or Website. Powered by Casengo.

To configure the FAQ plugin you must have a Casengo account. Have an account already? Great! If not, sign up here.

Casengo is a new social customer support tool, free to trial for 30 days; thereafter, the first agent is always free!

It is Easy! Get started in 2 minutes, no training needed!

Step 1. Create a free Casengo account at get.casengo.com/signup
Step 2. log into your WordPress Admin Site, search for plugin 'casengo FAQ' and install it.
Step 3. Go to the Casengo config section in WordPress and set your unique Casengo subdomain, and activate the page. The page will now be live and is accessible via the menu. Step 4. Log into the Casengo admin siteto start adding categories and FAQ articles

...et voila, the content will appear directly on your website!

Casengo's Cloud-based, affordable social customer support software brings the human touch back into customer service. Regardless of channel type, it simplifies real-time conversation by presenting a unique Hybrid Messaging Timeline. Whether a company consists of just one person or a large team, it's always time to Casengo.

More information on product features and pricing can be found at casengo.com.

Requires: 3.3 or higher
Compatible up to: 3.5.2
Last Updated: 4 years ago
Active Installs: 30+


4.3 out of 5 stars


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