Title: BSS Customer Feedback Hub for WooCommerce Author: BangladeshSoftwareSolution Published: July 22, 2026 Last modified: July 22, 2026 --- Search plugins ![](https://ps.w.org/bss-customer-feedback-hub-for-woocommerce/assets/banner-772x250. png?rev=3618051) ![](https://ps.w.org/bss-customer-feedback-hub-for-woocommerce/assets/icon-256x256. png?rev=3618051) # BSS Customer Feedback Hub for WooCommerce By [BangladeshSoftwareSolution](https://profiles.wordpress.org/bssolnwp/) [Download](https://downloads.wordpress.org/plugin/bss-customer-feedback-hub-for-woocommerce.1.0.0.zip) * [Details](https://wordpress.org/plugins/bss-customer-feedback-hub-for-woocommerce/#description) * [Reviews](https://wordpress.org/plugins/bss-customer-feedback-hub-for-woocommerce/#reviews) * [Installation](https://wordpress.org/plugins/bss-customer-feedback-hub-for-woocommerce/#installation) * [Development](https://wordpress.org/plugins/bss-customer-feedback-hub-for-woocommerce/#developers) [Support](https://wordpress.org/support/plugin/bss-customer-feedback-hub-for-woocommerce/) ## Description BSS Customer Feedback Hub for WooCommerce replaces the basic WooCommerce review box with a rich, modern **“Customer Feedback”** section — star reviews, community questions & answers, photo & video uploads, helpful voting, verified-owner badges and full moderation — all in one lightweight, dependency-free plugin. It looks great on any theme out of the box. The palette automatically follows your active theme (light or dark), and you can set a single accent colour to match your brand — no page builder, no jQuery and no third-party libraries required. **Why store owners choose it** * One section for reviews, questions, photos, videos and comments — far more than plain star ratings. * Builds buyer trust with **“verified owner”** badges and public helpful-vote counts. * Keeps your product star averages accurate — reviews use WooCommerce’s native ` review` type. * Fast and self-contained — vanilla JavaScript, scoped styles, assets loaded only where needed. * Fully translatable and **RTL-ready** out of the box. **Contribution types** * Reviews with star ratings * Questions & answers (community Q&A, answer inline) * Photo uploads * Video uploads * Comments **Front-end experience** * Big average score, a fractional star widget and a clickable rating histogram * Per-type filter pills, a sort dropdown and a “with media” toggle * Photo & video galleries with a full-screen lightbox * “Was this helpful?” voting with self-vote protection * Report / flag inappropriate contributions * Inline submission form with type tabs, an interactive star picker, a live word counter, drag-and-drop media previews and honeypot spam protection * Guest submissions with name/email, or automatic details for logged-in users * Live AJAX updates — new reviews, answers, counts and the histogram refresh without a page reload * Self-contained confirmation modal for submit, validation and voting messages — no dependency on the theme or other plugins **Moderation & management** * Optional manual moderation, with auto-approval for administrators * Dedicated moderation screen with status tabs (All / Approved / Pending / Spam/ Trash), a type filter and **bulk actions** (approve, unapprove, spam, move to trash; permanent delete from Trash/Spam) * Helpful / not-helpful and flag “signals” shown at a glance for every contribution * “Verified owner” badge and an option to accept reviews only from verified buyers * Choose whether a purchase counts after any paid order or only completed orders, or require only a registered account * Flagged-contribution handling (set to pending, spam, or record only) with a configurable flag threshold * Admin badges for chosen roles or usernames * Minimum / maximum word count and configurable media limits (files per contribution and max file size) **Appearance & compatibility** * Theme-aware palette: text and surfaces follow the active theme (light or dark) * Accent colour follows an admin colour-picker setting, the block theme’s primary colour, or a tasteful default — with automatically readable button text on any accent * Render inside the product “Reviews” tab (following your theme’s tab style) or as a full-width section below the product, or place it anywhere with the `[bsscufeh_reviews]` shortcode * RTL-ready — ships a mirrored stylesheet loaded automatically on right-to-left locales * HPOS (High-Performance Order Storage) compatible **Developer friendly** * Standard WordPress comments storage; reviews use the native WooCommerce `review` type so star aggregates stay in sync * Fully translatable (text domain `bss-customer-feedback-hub-for-woocommerce`, includes a `.pot`) * Scoped, prefixed CSS with overridable `--bssr-*` variables; no theme or third- party plugin dependency * Filters such as `bsscufeh_contribution_types`, `bsscufeh_section_heading`, `bsscufeh_submittable_types` and `bsscufeh_verified_statuses` **Privacy** Contributions are stored as native WordPress comments. When a visitor submits a review, question, answer, photo, video or comment, the plugin stores the name and email address they enter (or their account details when logged in) and the submitter’s IP address — the same data WordPress records for any comment — to attribute the contribution, verify ownership and de-duplicate helpful votes. The plugin does not send any data to external services and does not track visitors. ## Screenshots [⌊The front-end "Customer Feedback" section — big average score, gold-star widget, clickable rating histogram, per-type filter pills, a "with media" toggle and sort dropdown, plus a review card with a verified-owner badge and "Was this helpful?" voting.⌉⌊The front-end "Customer Feedback" section — big average score, gold-star widget, clickable rating histogram, per-type filter pills, a "with media" toggle and sort dropdown, plus a review card with a verified-owner badge and "Was this helpful?" voting.⌉[ The front-end “Customer Feedback” section — big average score, gold-star widget, clickable rating histogram, per-type filter pills, a “with media” toggle and sort dropdown, plus a review card with a verified-owner badge and “Was this helpful?” voting. [⌊The inline submission form — contribution type tabs (Review, Question, Photo, Video, Comment), an interactive star picker, a live word counter, drag-and-drop photo/video uploads, and guest name/email.⌉⌊The inline submission form — contribution type tabs (Review, Question, Photo, Video, Comment), an interactive star picker, a live word counter, drag-and-drop photo/video uploads, and guest name/email.⌉[ The inline submission form — contribution type tabs (Review, Question, Photo, Video, Comment), an interactive star picker, a live word counter, drag-and-drop photo/video uploads, and guest name/email. [⌊Admin settings — Contributions: choose which contribution types are available, admin badges, default sorting, minimum/maximum word count, flagged-contribution handling and moderation.⌉⌊Admin settings — Contributions: choose which contribution types are available, admin badges, default sorting, minimum/maximum word count, flagged-contribution handling and moderation.⌉[ Admin settings — Contributions: choose which contribution types are available, admin badges, default sorting, minimum/maximum word count, flagged-contribution handling and moderation. [⌊Admin settings — Reviews & ratings and Media: display position, verified-owner options, required star ratings, media limits and the theme-aware accent colour picker.⌉⌊ Admin settings — Reviews & ratings and Media: display position, verified-owner options, required star ratings, media limits and the theme-aware accent colour picker.⌉[ Admin settings — Reviews & ratings and Media: display position, verified-owner options, required star ratings, media limits and the theme-aware accent colour picker. [⌊The Contributions moderation screen — status tabs, a type filter and bulk actions, listing reviews, questions and answers with author, product, helpful/flag signals and verified badges.⌉⌊The Contributions moderation screen — status tabs, a type filter and bulk actions, listing reviews, questions and answers with author, product, helpful/flag signals and verified badges.⌉[ The Contributions moderation screen — status tabs, a type filter and bulk actions, listing reviews, questions and answers with author, product, helpful/flag signals and verified badges. ## Installation 1. Upload the `bss-customer-feedback-hub-for-woocommerce` folder to `/wp-content/plugins/`( or install the zip via Plugins Add New Upload). 2. Activate the plugin through the Plugins menu in WordPress. 3. Make sure WooCommerce is installed and active. 4. Configure options under **Reviews Settings**. 5. Moderate submissions under **Reviews Contributions**. ## FAQ ### Does it require WooCommerce? Yes. BSS Customer Feedback Hub for WooCommerce extends WooCommerce products and stays inactive until WooCommerce is active. ### Where does the review section appear? Inside the product “Reviews” tab (following your theme’s tab style) or as a full- width section below the product — set it under Reviews Settings Display position. You can also place it anywhere with the `[bsscufeh_reviews]` shortcode. ### Can customers upload photos and videos? Yes. Enable the Photo and Video contribution types, and customers can drag and drop attachments on the submission form (you control how many files and the maximum file size). Media appears in a gallery with a full-screen lightbox. ### Can guests leave reviews? Yes, unless you restrict reviews to verified owners. When restricted, guests can still submit and their purchase is verified by the email address from their order. ### Can I accept reviews only from verified buyers? Yes. Turn on “Reviews can only be left by verified owners” and choose whether a purchase counts after any paid order, only after completion, or simply requires a registered account. ### Can I moderate and bulk-manage contributions? Yes. The Contributions screen has status tabs, a type filter and bulk actions — approve, unapprove, mark as spam or move to trash in one click (permanent delete is available from the Trash and Spam views). ### Does it change my product star ratings? No — it keeps them accurate. Rating-bearing contributions use WooCommerce’s native` review` comment type, so your product star average and shop-loop ratings stay in sync automatically. ### Can I change the colours? Yes. The section uses a theme-aware palette out of the box, and you can set an exact Accent colour under Reviews Settings. For finer control, your theme can override the scoped `--bssr-*` CSS variables. ### Will it slow down my site? No. The plugin uses plain (vanilla) JavaScript with no jQuery dependency, ships scoped styles, and loads its assets only on product pages and pages using the shortcode. ### Is it translatable and RTL-ready? Yes. A `.pot` template ships in `/languages` — translate it with Loco Translate or any gettext tool. A mirrored right-to-left stylesheet is loaded automatically on RTL locales. ### Is it compatible with HPOS? Yes. The plugin declares compatibility with WooCommerce High-Performance Order Storage. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “BSS Customer Feedback Hub for WooCommerce” is open source software. The following people have contributed to this plugin. Contributors * [ BangladeshSoftwareSolution ](https://profiles.wordpress.org/bssolnwp/) [Translate “BSS Customer Feedback Hub for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/bss-customer-feedback-hub-for-woocommerce) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/bss-customer-feedback-hub-for-woocommerce/), check out the [SVN repository](https://plugins.svn.wordpress.org/bss-customer-feedback-hub-for-woocommerce/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/bss-customer-feedback-hub-for-woocommerce/) by [RSS](https://plugins.trac.wordpress.org/log/bss-customer-feedback-hub-for-woocommerce/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.0.0 * Initial release: reviews, community questions & answers, photo and video contributions, helpful voting with self-vote protection, verified-owner badges, a moderation screen with bulk actions, theme-aware styling with an accent colour, and RTL support. ## Meta * Version **1.0.0** * Last updated **3 months ago** * Active installations **Fewer than 10** * WordPress version ** 6.0 or higher ** * Tested up to **7.0.7** * PHP version ** 7.4 or higher ** * Tags * [photo reviews](https://wordpress.org/plugins/tags/photo-reviews/)[product reviews](https://wordpress.org/plugins/tags/product-reviews/) [questions and answers](https://wordpress.org/plugins/tags/questions-and-answers/) [reviews](https://wordpress.org/plugins/tags/reviews/)[woocommerce](https://wordpress.org/plugins/tags/woocommerce/) * [Advanced View](https://wordpress.org/plugins/bss-customer-feedback-hub-for-woocommerce/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/bss-customer-feedback-hub-for-woocommerce/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/bss-customer-feedback-hub-for-woocommerce/reviews/) ## Contributors * [ BangladeshSoftwareSolution ](https://profiles.wordpress.org/bssolnwp/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/bss-customer-feedback-hub-for-woocommerce/)