Title: BotBee Webhook Automation for WooCommerce Author: BotBee AI Labs Published: July 18, 2026 Last modified: July 18, 2026 --- Search plugins ![](https://ps.w.org/botbee-webhook-automation/assets/banner-772x250.png?rev=3612464) ![](https://ps.w.org/botbee-webhook-automation/assets/icon-256x256.png?rev=3612464) # BotBee Webhook Automation for WooCommerce By [BotBee AI Labs](https://profiles.wordpress.org/botbee/) [Download](https://downloads.wordpress.org/plugin/botbee-webhook-automation.1.3.0.zip) * [Details](https://wordpress.org/plugins/botbee-webhook-automation/#description) * [Reviews](https://wordpress.org/plugins/botbee-webhook-automation/#reviews) * [Installation](https://wordpress.org/plugins/botbee-webhook-automation/#installation) * [Development](https://wordpress.org/plugins/botbee-webhook-automation/#developers) [Support](https://wordpress.org/support/plugin/botbee-webhook-automation/) ## Description **BotBee FlowBridge** is an enterprise-grade WooCommerce webhook and automation engine. Connect your store to any external system — WhatsApp, CRM, AI agents, ERP, marketing tools — using powerful, configurable webhooks with conditions, delays, retries, and a complete delivery log. **Key Features:** #### Webhook Engine * WooCommerce order events: created, processing, completed, cancelled, refunded, failed, on-hold, updated, notes added * Payment events: payment complete, payment failed, COD order placed * Customer events: registered, updated, deleted, first purchase * Abandoned cart events (multi-stage) * Shipment tracking event: `order.shipped` fires when tracking info is added to an order * Review request event: `review.request` fires when a review invitation is scheduled * Per-webhook: custom URL, HTTP method (POST/GET/PUT/PATCH), custom headers, secret token * HMAC SHA256 signature on every delivery (`X-BotBee-Signature: sha256=HASH`) * JSON payload templates with `{{variable.path}}` placeholders * Conditions engine: filter by payment method, order total, country, SKU, customer role, and more * Per-webhook delay (0 to any seconds) * Configurable retry system with custom retry intervals #### Async Queue System * Every webhook is queued and delivered asynchronously — **never slows down checkout** * Queue processes every minute via WP-Cron * Automatic retry on failure #### Advanced Abandoned Cart System * Tracks both logged-in users and guests (via session/email/phone capture) * Configurable multi-stage abandonment timing — any number of stages, any time in minutes * Generates secure one-click recovery URLs to restore cart * Events fire per-stage: `abandoned_cart.created`, `abandoned_cart.stage_2`, `abandoned_cart. stage_3`, … * Marks cart as recovered automatically when an order is placed * Auto-expires carts after a configurable number of days * Full admin view with customer email, phone, cart total, stage, and recovery URL #### Shipment Tracking * Add tracking info directly from the WooCommerce order screen (tracking number, carrier, date, notes) * Supports 18 major carriers including FedEx, UPS, DHL, USPS, Aramex, Blue Dart, and more * “Mark as Shipped” option sets the order to a custom Shipped status * `order.shipped` webhook fires automatically with full tracking payload * Shipping analytics dashboard: total shipments, tracking coverage, average fulfilment time, carrier breakdown #### Review Requests * After a configurable number of days from a chosen order status, a `review.request` webhook fires * Webhook payload includes a one-time secure review link * Customer clicks the link and lands on a branded review page with star ratings for each product * Ratings and comments are submitted directly to WooCommerce product reviews * Token is generated immediately when the order reaches the trigger status — URL visible in admin right away * Review Requests admin page: view all scheduled, sent, and completed requests with copy-to-clipboard links #### Delivery Logs * Complete log of every webhook delivery: request payload, response body, HTTP status, duration * Filter by status and event type * Manual resend button per log entry * Configurable log retention with auto-cleanup #### Test Center * Send sample payloads to any URL directly from the admin * Live payload preview per event type * See real HTTP response code and body #### WordPress.org Ready * GPL-2.0+ licensed — no proprietary code * HPOS (High-Performance Order Storage) compatible * WooCommerce Blocks Checkout compatible * Follows WordPress Coding Standards Use cases include WhatsApp automation, CRM sync, AI agents, ERP integration, Google Sheets, COD confirmation flows, shipment notifications, post-purchase review collection, and internal workflow automation. ## Screenshots [⌊Dashboard with delivery stats⌉⌊Dashboard with delivery stats⌉[ Dashboard with delivery stats [⌊Webhook list with quick enable/disable toggles⌉⌊Webhook list with quick enable/ disable toggles⌉[ Webhook list with quick enable/disable toggles [⌊Webhook editor with conditions and payload template⌉⌊Webhook editor with conditions and payload template⌉[ Webhook editor with conditions and payload template [⌊Delivery logs with resend functionality⌉⌊Delivery logs with resend functionality⌉[ Delivery logs with resend functionality [⌊Abandoned cart management with recovery URLs⌉⌊Abandoned cart management with recovery URLs⌉[ Abandoned cart management with recovery URLs [⌊Test Center — send live sample payloads⌉⌊Test Center — send live sample payloads⌉[ Test Center — send live sample payloads [⌊Settings — configure abandoned cart stages and review request trigger⌉⌊Settings— configure abandoned cart stages and review request trigger⌉[ Settings — configure abandoned cart stages and review request trigger [⌊Shipment tracking meta box on the order screen⌉⌊Shipment tracking meta box on the order screen⌉[ Shipment tracking meta box on the order screen [⌊Shipping analytics dashboard⌉⌊Shipping analytics dashboard⌉[ Shipping analytics dashboard [⌊Review Requests admin page with copy-to-clipboard links⌉⌊Review Requests admin page with copy-to-clipboard links⌉[ Review Requests admin page with copy-to-clipboard links ## Installation 1. Upload the `botbee-flowbridge` folder to the `/wp-content/plugins/` directory, or install directly from the WordPress plugin admin. 2. Activate the plugin through the **Plugins** menu. 3. Ensure WooCommerce is installed and active. 4. Go to **FlowBridge** in the WordPress admin menu to configure your webhooks. ## FAQ ### Does this slow down my checkout? No. All webhooks are queued and delivered asynchronously via WP-Cron, completely separate from the checkout process. ### How does HMAC signature verification work? When you set a secret token on a webhook, each delivery includes an `X-BotBee-Signature: sha256=HASH` header. The hash is `HMAC-SHA256(request_body, your_secret)`. Your receiving system can verify it to confirm the request came from your store. ### Can I send webhooks only for COD orders? Yes. Use the Conditions engine: set `field=payment_method`, `operator==`, `value =cod`. ### How does abandoned cart tracking work for guests? Guest carts are tracked by session ID. When a guest fills in their email or phone on the checkout page, those details are captured and stored with their cart. Abandonment events fire with all available contact information. ### How does the review request link work? When an order reaches your configured trigger status, the plugin immediately generates a secure one-time token. After your configured delay (default: 1 day), the `review. request` webhook fires with a link to a branded review page. The customer submits star ratings and comments for each product. Each link works only once. ### How do I add shipment tracking? Open any WooCommerce order in the admin. You will see a Shipment Tracking meta box. Click “Add Tracking Info”, enter the tracking number, carrier, and optional shipped date, then save. The `order.shipped` webhook fires automatically. ### What carriers are supported? FedEx, UPS, DHL Express, USPS, Royal Mail, Australia Post, Canada Post, TNT, Aramex, J&T Express, Blue Dart, India Post, Delhivery, Ekart, DTDC, Ecom Express, Xpressbees, and a custom “Other” option. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “BotBee Webhook Automation for WooCommerce” is open source software. The following people have contributed to this plugin. Contributors * [ BotBee AI Labs ](https://profiles.wordpress.org/botbee/) [Translate “BotBee Webhook Automation for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/botbee-webhook-automation) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/botbee-webhook-automation/), check out the [SVN repository](https://plugins.svn.wordpress.org/botbee-webhook-automation/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/botbee-webhook-automation/) by [RSS](https://plugins.trac.wordpress.org/log/botbee-webhook-automation/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.3.0 * Added Shipment Tracking: add tracking info from the order screen, `order.shipped` webhook, shipping analytics dashboard * Added Review Requests: scheduled one-time review links, `review.request` webhook, branded review page, admin table with copy links * Added custom Shipped order status * Review request token now generated immediately when the order reaches the trigger status * Admin footer shows “Powered by BotBee AI Labs” on plugin pages #### 1.2.0 * Abandoned cart: multi-stage timing with configurable intervals * Guest cart tracking via session, email, and phone capture * Secure one-click cart recovery URLs #### 1.1.0 * HMAC SHA256 outbound signature on all webhook deliveries * Conditions engine: filter webhooks by payment method, order total, country, SKU, customer role * Per-webhook delay and retry configuration #### 1.0.0 * Initial release — webhook engine, async queue, delivery logs, Test Center ## Meta * Version **1.3.0** * Last updated **3 days ago** * Active installations **Fewer than 10** * WordPress version ** 6.0 or higher ** * Tested up to **7.0.2** * PHP version ** 8.1 or higher ** * Tags * [abandoned cart](https://wordpress.org/plugins/tags/abandoned-cart/)[automation](https://wordpress.org/plugins/tags/automation/) [shipment tracking](https://wordpress.org/plugins/tags/shipment-tracking/)[webhook](https://wordpress.org/plugins/tags/webhook/) [woocommerce](https://wordpress.org/plugins/tags/woocommerce/) * [Advanced View](https://wordpress.org/plugins/botbee-webhook-automation/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/botbee-webhook-automation/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/botbee-webhook-automation/reviews/) ## Contributors * [ BotBee AI Labs ](https://profiles.wordpress.org/botbee/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/botbee-webhook-automation/)