Title: Bot118 Chatbot Author: botmaster118w Published: October 9, 2026 Last modified: October 9, 2026 --- Search plugins ![](https://ps.w.org/bot118-the-ai-chatbot/assets/banner-772x250.png?rev=3736986) ![](https://ps.w.org/bot118-the-ai-chatbot/assets/icon-256x256.png?rev=3736991) # Bot118 Chatbot By [botmaster118w](https://profiles.wordpress.org/botmaster118w/) [Download](https://downloads.wordpress.org/plugin/bot118-the-ai-chatbot.1.5.0.zip) * [Details](https://wordpress.org/plugins/bot118-the-ai-chatbot/#description) * [Reviews](https://wordpress.org/plugins/bot118-the-ai-chatbot/#reviews) * [Installation](https://wordpress.org/plugins/bot118-the-ai-chatbot/#installation) * [Development](https://wordpress.org/plugins/bot118-the-ai-chatbot/#developers) [Support](https://wordpress.org/support/plugin/bot118-the-ai-chatbot/) ## Description Unlike a generic chatbot, this plugin builds its knowledge base directly from your own WordPress pages/posts, and is instructed to answer _only_ from that content. If a visitor asks something outside it, the bot says so plainly and points them to a contact you configure, instead of guessing. Everything runs inside your own WordPress install. The plugin calls the Anthropic API directly from your server using an API key you provide (bring-your-own-key). No account, license key or payment is needed, and every feature of the plugin is available to everyone. Separately, 118 West sells an optional “Bot118 Pro” add-on plugin (managed AI so you need no Anthropic account, lead capture, sales mode, your own bot image, your own welcome greeting and footer) at https://118west.com/wordpress-plug-in-shop/ . This plugin works fully without it. The knowledge base rebuilds itself automatically after you publish or update indexed content, and the plugin actively watches for an expired or revoked Anthropic key so a broken key produces a clear warning in wp-admin instead of a silently broken widget. #### External services This plugin connects to one external service. Please review its terms before use. * **Anthropic (Claude API)** – every visitor question is sent to `api.anthropic. com`, along with a short excerpt of your own site content and your Anthropic API key, to generate an answer. No other visitor data is sent. Anthropic Privacy Policy: https://www.anthropic.com/privacy – Terms: https://www.anthropic.com/ legal/commercial-terms The plugin shows no credit link by default. In Settings you may optionally turn on a small “Bot118 by 118 West” banner under the chat window. ### Keeping content current By default, the knowledge base rebuilds itself automatically about 30 seconds after you publish or update any indexed content, and once a day as a safety net (this relies on WordPress’s own scheduler, which needs site visits to fire – very low- traffic sites may see a short delay). You can turn this off and rebuild manually instead from Settings > Bot118 Chatbot. ### Notes on this version * Retrieval is simple keyword matching, not semantic embeddings. It works well for direct FAQ-style questions but can miss heavily paraphrased ones. * The chat endpoint is public (any site visitor can use it). To limit bots and runaway usage it requires a short-lived signed token the bundled widget fetches when the chat is opened, checks the request’s origin, rate-limits per visitor, caps messages per conversation, ignores repeated identical questions and enforces a configurable daily limit. A determined attacker rotating IP addresses can still send some requests; the daily limit bounds the cost. * For a multi-site/multi-club rollout, each site gets its own install and its own settings – this version does not share a knowledge base across sites. ## Installation 1. Upload the `bot118-the-ai-chatbot` folder to `/wp-content/plugins/`, or install the zip via Plugins > Add New > Upload Plugin. 2. Activate the plugin. 3. Go to Settings > Bot118 Chatbot. 4. Enter your Anthropic API key (from console.anthropic.com) – when creating that key, set its expiration to “Never” so it doesn’t stop working on its own later. Step-by-step guide: https://118West.com/b-bot-anthropic-key/ 5. Set your organization name and a fallback contact (email or phone) for questions the bot can’t answer. 6. Choose which content types to index (e.g. Pages, or a custom “FAQ” post type if you have one). Keep this scoped to real help/policy content – indexing your whole blog will produce noisier answers. 7. Click “Rebuild Knowledge Base Now” for the first build. 8. The chat bubble appears automatically on your site’s frontend once a key is set and at least one chunk is indexed. No template edits needed. ## FAQ ### Do I need my own Anthropic API key? Yes – the plugin calls Anthropic directly using a key you create and pay for at console.anthropic.com. Anthropic’s own usage is typically inexpensive for a single site’s FAQ traffic. ### What happens if my Anthropic API key expires? The plugin checks your key’s status automatically (daily, and immediately after any failed chat request) and will show a warning banner across wp-admin plus send you an email if it stops working – instead of the chat widget silently going quiet. ### Do I need a license key or account? No. The plugin is fully functional with just your own Anthropic API key, and every feature is available to everyone. ### What visitor/site data gets sent to the AI, and what doesn’t? Only two things are sent to Anthropic to generate each answer: the specific content chunks from your own site that matched the visitor’s question (from whichever post types you chose to index), and the visitor’s typed message plus the recent turns of that same conversation. Nothing else on your site is sent – no user accounts, no unindexed content, no data from other customers’ sites. Content you don’t select under “Content to Index” can never be sent, because it’s never pulled into the knowledge base at all. Anthropic’s own Commercial Terms of Service state they do not use API customer content to train their models by default – see https://www.anthropic.com/legal/commercial- terms for their current terms. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “Bot118 Chatbot” is open source software. The following people have contributed to this plugin. Contributors * [ botmaster118w ](https://profiles.wordpress.org/botmaster118w/) [Translate “Bot118 Chatbot” into your language.](https://translate.wordpress.org/projects/wp-plugins/bot118-the-ai-chatbot) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/bot118-the-ai-chatbot/), check out the [SVN repository](https://plugins.svn.wordpress.org/bot118-the-ai-chatbot/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/bot118-the-ai-chatbot/) by [RSS](https://plugins.trac.wordpress.org/log/bot118-the-ai-chatbot/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.5.0 * Fixes the round bot image looking squashed on some themes. * Bot faces refit so the whole head shows in the circle. #### 1.4.0 * Now named Bot118 Chatbot (previously B-Bot The IA Chatbot). * The “Bot118 by 118 West” banner is an opt-in setting (off by default). * Abuse protection: signed visitor token, origin check, honeypot, per-conversation and duplicate-question limits, daily chat limit. * Plugin Check fixes: input unslashing, safe redirects, output escaping. #### 1.2.1 * Added a link to the step-by-step Anthropic API key guide next to the API Key field on the settings page. * Added a “What visitor/site data gets sent to the AI, and what doesn’t?” privacy FAQ entry. #### 1.1.0 * The plugin now detects an expired or revoked Anthropic API key immediately ( on the next failed chat request) instead of only via a daily check, and shows a warning across wp-admin plus sends an email. * Added a daily self-check of API key status and a manual “Check Now” button on the settings page. #### 1.0.0 * Initial release: scoped FAQ/site-content chatbot, avatar picker, automatic knowledge- base rebuilds on publish/update. ## Meta * Version **1.5.0** * Last updated **2 days ago** * Active installations **Fewer than 10** * WordPress version ** 5.8 or higher ** * Tested up to **7.1.3** * PHP version ** 7.4 or higher ** * [Advanced View](https://wordpress.org/plugins/bot118-the-ai-chatbot/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/bot118-the-ai-chatbot/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/bot118-the-ai-chatbot/reviews/) ## Contributors * [ botmaster118w ](https://profiles.wordpress.org/botmaster118w/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/bot118-the-ai-chatbot/)