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Bontact

Bontact adds a widget to your website which enables customers to contact you anytime, in any way – live chat, click-to-call, text messages or email.

What’s included in your free version?

A free version contains 1 chat representative, 10 minutes of call time, and 10 text messages. If you need more, check here for our pricing page.

Do you have a demo version?

Yes! Check out this demo site with our widget that’s connected to a demo dashboard . Feel free to play around with both simultaneously to test out our features.

How can I support my international users?

All of our services are offered locally and globally. We support most languages (chat) and offer calls to any destination in the world (callback/text messaging).

How are you different than all other chat and support solutions?

Solutions in this market are fragmented and don’t fully address the breadth of communication options. Bontact is the only solution that offers a multi-channel, online communication platform that allows you to manage your interactions easily and intelligently.

What is Callback?

Bontact allows users to call your representatives directly through your site for free, no matter where they are in the world. Every callback results in two calls – one to the web visitor and another one to you. We use normal PSTN Lines (NOT VoIP) to maintain a high quality of voice call and fast connection.

What happens if all my incoming lines are busy?

Customers will hear a message that informs them that you are unavailable to take their call. Their details will be logged in your dashboard and you can get back to them when you can.

Why is your callback feature a better option than a toll free number?

Toll free numbers are more costly and require a hardware setup. This isn’t ideal for smaller companies. Callback is a hassle-free and cost-effective solution for both you and your visitors.

Requires: 3.5 or higher
Compatible up to: 4.2.2
Last Updated: 2015-5-21
Active Installs: 100+

Ratings

3.8 out of 5 stars

Support

0 of 1 support threads in the last two months have been resolved.

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Compatibility

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4 people say it works.
0 people say it's broken.

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