Bike Rental by BestWebSoft

FAQ

How do I add a new bike/new extras?

In your dashboard, go to “Bike Rental” -> “Add New”. Fill in all the required fields (please mind the “Preferences” section: it is extremely important) and click the “Update” button.

I have added extras to my site, but how do I offer these extras for bikes?

After you have added extras to your site, you may want to offer them for specific bikes. Please follow these steps:
1) Open the bike you want to offer extras for in the “Edit” mode (go to “Bike Rental” -> “Bikes”, hover your mouse over the bike you need to edit, and click the “Edit” button).
2) Once in the “Edit” mode, scroll down and find the “Preferences” section.
3) In the “Preferences” section, open the “Extras” tab.
4) On the “Extras” tab, find and select products that will be offered as extras for the currently edited one.
5) Don’t forget to click the “Update” button.

How do I add search filters?

In your dashboard, go to “Appearance” -> “Widgets”. Find “Bike Rental (Pro) Search Filter” and drag it to a sidebar.

I have added Bike Rental Search Filter, but it is not shown in the front end.

In order the user to see the search filter, he has to choose pick-up and drop-off locations and dates, select a category and click the “Search” button. On the results page, Bike Rental Search Filter will be available.

How do I add/edit “Bike Statuses”?

In your dashboard, go to “Bike Rental” -> “Bikes” -> choose bike. Here, you can edit the existing statuses or add the new ones.

How do I change bikes default sorting method?

In your dashboard, go to “Bike Rental” -> “Bikes” tab. Here, you can choose whether to sort bikes by date, time, or title. You can choose ascending or descending sorting method, as well.

I get “This page can’t load Google Maps correctly.” message. How do I fix this?

In order Google Maps to function properly, you need to get an API key. Having obtained one, go to “Bike Rental” -> “General Settings” -> “Advanced”. Here you can enter your API key into the “Key” field, choose the language and region identifier. Don’t forget to save the changes.

How do I manage notification messages?

In your dashboard, go to “Bike Rental” -> “General Settings” -> “Notifications” tab. Here, you can see two tabs: “Customer Notifications” and “Agent Notifications”. Choose the one you want to edit. Here, you can change senders’/recipients’ addresses, enable/disable certain notifications and change notification messages. Don’t forget to save the changes.

I want to allow anyone to place an order, not just registered users. How can I do this?

In your dashboard, go to “Bike Rental” -> “General Settings” -> “Checkout” tab. In the “Placing Orders” section, choose “Available for anyone” radiobutton.

I want users to agree with terms and conditions at checkout. Where can I find this option?

In your dashboard, go to “Bike Rental” -> “General Settings” -> “Checkout” tab. Enter the text of your Terms and Conditions into the “Terms and Conditions” section and save the changes. At checkout, users will have to mark the “I agree with terms and conditions” checkbox to proceed. To disable its display, you need to empty the “Terms and Conditions” section.

I have some problems with the plugin’s work. What Information should I provide to receive proper support?

Please make sure that the problem hasn’t been discussed yet on our forum (https://support.bestwebsoft.com). If no, please provide the following data along with your problem’s description:
– The link to the page where the problem occurs
– The name of the plugin and its version. If you are using a pro version – your order number.
– The version of your WordPress installation
– Copy and paste into the message your system status report. Please read more here: Instruction on System Status (https://docs.google.com/document/d/1Wi2X8RdRGXk9kMszQy1xItJrpN0ncXgioH935MaBKtc/)