Title: BackToMe – Bouton de rétractation Author: backtome Published: June 22, 2026 Last modified: June 22, 2026 --- Search plugins ![](https://ps.w.org/backtome-bouton-de-retractation/assets/banner-772x250.png?rev =3581683) ![](https://ps.w.org/backtome-bouton-de-retractation/assets/icon.svg?rev=3581683) # BackToMe – Bouton de rétractation By [backtome](https://profiles.wordpress.org/backtome/) [Download](https://downloads.wordpress.org/plugin/backtome-bouton-de-retractation.1.0.0.zip) * [Details](https://wordpress.org/plugins/backtome-bouton-de-retractation/#description) * [Reviews](https://wordpress.org/plugins/backtome-bouton-de-retractation/#reviews) * [Installation](https://wordpress.org/plugins/backtome-bouton-de-retractation/#installation) * [Development](https://wordpress.org/plugins/backtome-bouton-de-retractation/#developers) [Support](https://wordpress.org/support/plugin/backtome-bouton-de-retractation/) ## Description Since 19 June 2026, EU Directive 2023/2673 — in France, article L.221-21 of the Consumer Code — requires online distance-selling sites to display a **withdrawal button** that lets consumers exercise their right of withdrawal directly online. This plugin adds that button to **any WordPress site** (with or without WooCommerce),** without any code**. **Accessible to every consumer, no login required.** The button is public and present on every page: a consumer can withdraw even if they ordered as a guest (without an account). A button restricted to a logged-in account area does not meet the legal requirement of accessibility “by any consumer”. **Beyond the button: the proof.** Most solutions just place a button. With a BackToMe subscription, each request is sealed with a **timestamped, independently verifiable proof** — which actually protects you in case of a dispute or an inspection, unlike a record merely stored inside your own site, which remains editable. #### What the plugin does * Displays the withdrawal button on every public page of your site. * Public button, accessible without login (guest customers included). * No code to paste: just connect your BackToMe site. * Automatic acknowledgement of receipt to the consumer (8 languages) via the BackToMe service. * Timestamped archival and a tracking dashboard on backtome.fr. #### Compatibility Works on any WordPress site. Compatible with **WooCommerce** stores as well as WordPress sites without WooCommerce. ### External services This plugin connects to the **BackToMe** service (https://backtome.fr) to work. * **What is loaded**: a script (`https://backtome.fr/widget.js`) renders the button and the withdrawal form, and submits requests to the service. * **Data sent**: when a consumer submits a request, the data they enter (name, email, order reference, and any other field they fill in the form) is sent to BackToMe. No data is sent until a request is submitted. * **When**: when the page loads (the script loads) and when a request is submitted. * **Why**: to issue the acknowledgement of receipt to the consumer and to produce the timestamped proof of the request. * **What the service does with it**: BackToMe records the request, sends the acknowledgement of receipt, and (for subscribed sites) archives the request with a timestamped, legally probative proof. Only the data needed for the service is sent. Terms of Service: https://backtome.fr/legal/cgv Privacy Policy: https://backtome. fr/legal/confidentialite ## Screenshots [⌊Settings ](https://ps.w.org/backtome-bouton-de-retractation/assets/screenshot-1.png?rev=3581733) Settings BackToMe: one-click connection (“Connecter à BackToMe”). [⌊The withdrawal button shown on the storefront, accessible without login.⌉⌊The withdrawal button shown on the storefront, accessible without login.⌉[ The withdrawal button shown on the storefront, accessible without login. [⌊The BackToMe dashboard: request tracking and timestamped proof.⌉⌊The BackToMe dashboard: request tracking and timestamped proof.⌉[ The BackToMe dashboard: request tracking and timestamped proof. ## Installation 1. Install and activate the plugin. 2. In WordPress: **Settings BackToMe**. 3. Click **“Connecter à BackToMe”**: in one click your BackToMe account is created( or connected) and this site is linked automatically — no identifier to copy. 4. The button appears on the public pages of your site. **Alternative (manual entry).** If you prefer, create an account and a site on https:// backtome.fr, copy the **site identifier**, then paste it under **Settings BackToMe**(“ Or enter the site identifier manually”) and save. ## FAQ ### Does the plugin work without WooCommerce? Yes. It works on any WordPress site. ### Do I need a BackToMe account? Yes: the site identifier comes from your BackToMe dashboard, which hosts the tracking, the acknowledgement of receipt and the proof. ### Is the button accessible to customers without an account? Yes, and it is intentional: the law requires access by any consumer, including guest buyers. ### Is it free? Yes, the plugin is free and fully functional: the withdrawal button is shown on your public pages, the consumer can submit a request and you are notified — at no cost and with no credit card. The paid BackToMe offer adds service-side features: a timestamped, legally probative proof, an acknowledgement of receipt sent to the customer on a durable medium, and long-term archival. ### Does the plugin slow down my site? No. The button script is loaded asynchronously (without blocking your pages from rendering): the performance impact is negligible. ### What happens if I uninstall the plugin? The button disappears from your site. Your already-recorded withdrawal data remains available in your BackToMe account. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “BackToMe – Bouton de rétractation” is open source software. The following people have contributed to this plugin. Contributors * [ backtome ](https://profiles.wordpress.org/backtome/) [Translate “BackToMe – Bouton de rétractation” into your language.](https://translate.wordpress.org/projects/wp-plugins/backtome-bouton-de-retractation) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/backtome-bouton-de-retractation/), check out the [SVN repository](https://plugins.svn.wordpress.org/backtome-bouton-de-retractation/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/backtome-bouton-de-retractation/) by [RSS](https://plugins.trac.wordpress.org/log/backtome-bouton-de-retractation/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.0.0 * Initial version: displays the withdrawal button on public pages, settings page for the site identifier. ## Meta * Version **1.0.0** * Last updated **12 hours ago** * Active installations **Fewer than 10** * WordPress version ** 6.0 or higher ** * Tested up to **7.0** * PHP version ** 7.4 or higher ** * Tags * [compliance](https://wordpress.org/plugins/tags/compliance/)[consumer rights](https://wordpress.org/plugins/tags/consumer-rights/) [retractation](https://wordpress.org/plugins/tags/retractation/)[withdrawal](https://wordpress.org/plugins/tags/withdrawal/) [woocommerce](https://wordpress.org/plugins/tags/woocommerce/) * [Advanced View](https://wordpress.org/plugins/backtome-bouton-de-retractation/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/backtome-bouton-de-retractation/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/backtome-bouton-de-retractation/reviews/) ## Contributors * [ backtome ](https://profiles.wordpress.org/backtome/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/backtome-bouton-de-retractation/)