Title: Aube AI — AI Chat &amp; Support
Author: aubeai
Published: <strong>May 11, 2026</strong>
Last modified: May 11, 2026

---

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# Aube AI — AI Chat & Support

 By [aubeai](https://profiles.wordpress.org/aubeai/)

[Download](https://downloads.wordpress.org/plugin/aube-ai.1.0.1.zip)

 * [Details](https://wordpress.org/plugins/aube-ai/#description)
 * [Reviews](https://wordpress.org/plugins/aube-ai/#reviews)
 *  [Installation](https://wordpress.org/plugins/aube-ai/#installation)
 * [Development](https://wordpress.org/plugins/aube-ai/#developers)

 [Support](https://wordpress.org/support/plugin/aube-ai/)

## Description

**Aube AI** adds a smart chat widget to your WordPress site. Customers can ask questions
about your products, policies, orders, and more — the AI answers instantly using
your knowledge base.

#### Key Features

 * **24/7 AI support** — Answers product, policy, and shipping questions automatically
 * **WooCommerce order lookup** — Customers can check order status and tracking 
   without contacting you
 * **Knowledge base** — Add your own FAQs, return policies, and custom answers
 * **Multilingual** — Responds in the customer’s language automatically
 * **Refund requests** — Customers can initiate refunds through the chat; you approve
   from your dashboard
 * **Live handoff** — Escalates to you when the AI can’t help
 * **Free plan available** — 50 AI conversations per month at no cost

#### How It Works

 1. Register at [wp.aubeai.io](https://wp.aubeai.io)
 2. Install this plugin and enter your Widget Token
 3. The AI chat widget appears on your site immediately

#### External Service

Aube AI is a hosted software-as-a-service product. This plugin connects your WordPress
site to Aube AI’s hosted service at `https://api.aubeai.io` and dashboard at `https://
wp.aubeai.io`.

The widget JavaScript is bundled with this plugin. The widget and plugin send requests
to Aube AI’s API to load widget settings, create chat sessions, send customer messages,
receive AI responses, record feedback, and, when WooCommerce is connected, answer
product, inventory, order, and refund-request questions.

Data sent to Aube AI can include your site URL, widget token, chat messages, conversation
metadata, product names and inventory data, customer-provided order identifiers,
customer-provided email addresses, order details needed to answer order-status questions,
and refund-request details submitted by the customer. WooCommerce REST API credentials
are entered in the Aube AI dashboard, stored by Aube AI, and are not saved in WordPress
by this plugin.

Use of the service is governed by the Aube AI Terms of Service and Privacy Policy:

 * Terms of Service: https://aubeai.io/terms
 * Privacy Policy: https://aubeai.io/privacy

#### Source Code and Build

The source code used to generate the bundled widget file at `assets/js/widget.wordpress.
js` is included in this plugin under `source/widget/`.

To rebuild the WordPress widget bundle:

 1. Change to the `source/widget/` directory
 2. Run `npm ci`
 3. Run `npm run build:wp`
 4. Copy `dist/widget.wordpress.js` to `assets/js/widget.wordpress.js`

The build uses Vite, TypeScript, Preact, and Terser as declared in `source/widget/
package.json`.

#### WooCommerce Integration

When WooCommerce is active, Aube AI can:
 * Look up orders by order number or email*
Check product stock and variants * Process refund requests (with merchant approval)

To enable this, connect WooCommerce from your [Aube AI dashboard](https://wp.aubeai.io)
under Settings. Your API credentials are stored securely in the Aube AI cloud and
are never saved in WordPress.

## Screenshots

 * [[
 * The chat widget open on a WooCommerce product page
 * [[
 * Aube AI dashboard — Conversations view
 * [[
 * Aube AI dashboard — Knowledge Base editor
 * [[
 * Aube AI dashboard — Analytics overview
 * [[
 * Plugin settings page — Widget Token entry

## Installation

 1. Upload the plugin files to `/wp-content/plugins/aube-ai/` or install via **Plugins
    Add New**
 2. Activate the plugin
 3. Register at [wp.aubeai.io](https://wp.aubeai.io) if you haven’t already
 4. Open **Aube AI** in the WordPress admin sidebar and paste your Widget Token from
    the dashboard
 5. Save — the chat widget is now live on your site

**Optional — WooCommerce integration:** After the plugin is active, log in to [wp.aubeai.io](https://wp.aubeai.io),
go to Settings, and connect your WooCommerce store with your REST API credentials.
This enables order lookup, product search, and refund requests.

## FAQ

### Do I need a WooCommerce store?

No. Aube AI works on any WordPress site. WooCommerce integration is optional and
unlocks order lookup features.

### Where do I get my Widget Token?

Register at [wp.aubeai.io](https://wp.aubeai.io), complete setup, and find the token
under Settings.

### Is there a free plan?

Yes — 50 AI conversations per month for free, no credit card required.

### How do I add custom answers?

Log in to your dashboard at [wp.aubeai.io](https://wp.aubeai.io) and use the Knowledge
Base section.

### Where is my data stored?

Conversation data is stored on Aube AI’s servers (Google Cloud, US region). This
plugin stores only the widget token and activation status in your WordPress options
table.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Aube AI — AI Chat & Support” is open source software. The following people have
contributed to this plugin.

Contributors

 *   [ aubeai ](https://profiles.wordpress.org/aubeai/)

[Translate “Aube AI — AI Chat & Support” into your language.](https://translate.wordpress.org/projects/wp-plugins/aube-ai)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/aube-ai/), check out
the [SVN repository](https://plugins.svn.wordpress.org/aube-ai/), or subscribe to
the [development log](https://plugins.trac.wordpress.org/log/aube-ai/) by [RSS](https://plugins.trac.wordpress.org/log/aube-ai/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.1

 * Documented and included the widget source code and build steps for the bundled
   JavaScript file.

#### 1.0.0

 * Initial release

## Meta

 *  Version **1.0.1**
 *  Last updated **6 hours ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.0 or higher **
 *  Tested up to **6.9.4**
 *  PHP version ** 8.0 or higher **
 * Tags
 * [AI](https://wordpress.org/plugins/tags/ai/)[chat](https://wordpress.org/plugins/tags/chat/)
   [chatbot](https://wordpress.org/plugins/tags/chatbot/)[support](https://wordpress.org/plugins/tags/support/)
   [woocommerce](https://wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://wordpress.org/plugins/aube-ai/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/aube-ai/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/aube-ai/reviews/)

## Contributors

 *   [ aubeai ](https://profiles.wordpress.org/aubeai/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/aube-ai/)