Title: AsistentiAI Chat
Author: asistentiai
Published: November 10, 2026
Last modified: November 10, 2026
---
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# AsistentiAI Chat
By [asistentiai](https://profiles.wordpress.org/asistentiai/)
[Download](https://downloads.wordpress.org/plugin/asistentiai-chat.1.0.0.zip)
* [Details](https://wordpress.org/plugins/asistentiai-chat/#description)
* [Reviews](https://wordpress.org/plugins/asistentiai-chat/#reviews)
* [Installation](https://wordpress.org/plugins/asistentiai-chat/#installation)
* [Development](https://wordpress.org/plugins/asistentiai-chat/#developers)
[Support](https://wordpress.org/support/plugin/asistentiai-chat/)
## Description
AsistentiAI Chat puts the AsistentiAI website chat on your WordPress site or WooCommerce
shop. You enter your business code once and the chat button shows up on every page.
There is nothing to paste into your theme.
The agent behind the chat answers visitors at any hour, in Albanian, English, Italian
or whatever language the visitor writes in. It answers from your own information:
your website, documents, product list or catalog, and anything you add in the AsistentiAI
dashboard. It never makes up prices, stock or policies. When it doesn’t know or
isn’t sure, it says so and hands the conversation to your team, marked “Needs you”,
with a draft reply ready to send.
#### What your visitors get
* Answers within seconds, day and night, in their own language.
* They can send a photo of a product, and the agent compares it with your catalog
photos.
* A person when they need one. Your team sees every conversation and can step in
at any time.
* If a conversation needs a follow-up, the chat can ask for a phone number or email,
and only sends it if the visitor agrees.
#### What you get
* One inbox in the AsistentiAI dashboard for the website chat, Instagram, Messenger
and WhatsApp. The messaging channels connect through Meta’s official APIs, whenever
you want to add them.
* Control over the agent: switch it on or off, give it a schedule, or pause it
on the website chat only.
* The chat’s name, colour, position and welcome message are set in the dashboard
and change on your site straight away.
* On WooCommerce shops, the store can be connected in the dashboard, so the agent
knows your products, prices and availability.
#### What the plugin does
The plugin adds a single script, `https://asistentiai.com/widget.js`, to the public
pages of your site. It is loaded in the footer with `defer` and never in wp-admin.
The plugin keeps its settings in a single option, creates no database tables and
makes no requests from your server. The agent, the conversations and the chat’s
look all run on the AsistentiAI service.
The “Powered by AsistentiAI” line in the chat window is off by default. You can
turn it on in the settings if you want it.
#### You need an AsistentiAI account
AsistentiAI is an online service, and the chat only works with an AsistentiAI account.
There is no self sign-up: you [request a free trial](https://asistentiai.com/en/contact)(
50 agent replies, no credit card) and our team opens your account within the day.
After the trial the service is paid. You can see the plans on the [pricing page](https://asistentiai.com/en/pricing).
### External services
This plugin connects your site to AsistentiAI (asistentiai.com), the online customer
messaging service that runs the chat and its AI agent. The service is required:
without it the chat cannot answer anyone.
The plugin itself makes no requests from your WordPress server. Everything below
is requested by the visitor’s browser, only on the public pages of your site, and
only while the chat is switched on and a business code is saved. Like any web request,
each one shares the visitor’s IP address, browser details (user agent) and the address
of the page they are on with asistentiai.com.
* `https://asistentiai.com/widget.js` is the chat script. It is loaded on every
public page.
* `https://asistentiai.com/api/widget-config` is requested on every page load with
your business code, to read the chat’s name, colour, position, language and welcome
message from your dashboard.
* `https://asistentiai.com/api/chat` is called when the visitor sends a message.
It sends the message text, any photos the visitor chooses to attach, your business
code and the visitor ID.
* `https://asistentiai.com/api/chat/updates` is called when a visitor who chatted
in the last 24 hours opens another page, and while your team is handling the
conversation. It sends your business code and the visitor ID, and returns the
earlier messages and your team’s replies.
* `https://asistentiai.com/api/chat/edit` is called when the visitor edits a message
they sent (possible for 15 minutes). It sends the old and the new text, your
business code and the visitor ID.
* `https://asistentiai.com/api/chat/contact` is called only if the visitor fills
in the contact form in the chat. It sends the name (optional) and the phone number
or email they typed, with their consent, your business code and the visitor ID.
* `https://asistentiai.com/api/chat/rate` is called only if the visitor rates an
answer with a thumbs up or down. It sends the rating and the conversation ID.
The visitor ID is a random value created in the visitor’s browser and kept in its
localStorage, so the conversation carries on from page to page. The chat also keeps
the time of the last message there, and a note once the contact form has been sent.
No cookies are set. Conversations are stored in your AsistentiAI account so your
team can read and answer them. Photos or files your team sends in the chat are shown
through temporary links from AsistentiAI’s file storage.
The service is provided by AsistentiAI: [Terms of service](https://asistentiai.com/en/terms),
[Privacy policy](https://asistentiai.com/en/privacy).
## Screenshots
[⌊The chat on a website.⌉⌊The chat on a website.⌉[
The chat on a website.
[⌊The settings page, under Settings → AsistentiAI Chat.⌉⌊The settings page, under
Settings → AsistentiAI Chat.⌉[
The settings page, under Settings AsistentiAI Chat.
## Installation
1. In wp-admin, go to Plugins Add New Plugin, search for “AsistentiAI Chat”, then
install and activate it. You can also upload the `asistentiai-chat` folder to `/
wp-content/plugins/` and activate it on the Plugins screen.
2. Go to Settings AsistentiAI Chat.
3. Enter your business code. You’ll find it in the AsistentiAI dashboard under Channels
Website widget: it is the value of `data-tenant` in the embed code shown there.
You can also paste the whole embed code; the plugin keeps only the code.
4. Save the settings. The chat button appears in the bottom corner of your site.
If you added the AsistentiAI script to your theme or through a code snippets plugin
before, remove it, so the chat doesn’t load twice.
## FAQ
### Do I need an AsistentiAI account?
Yes. The plugin only places the chat on your site. The agent and the conversations
run on the AsistentiAI service, so the chat needs an account to work. There is no
self sign-up: [request a free trial](https://asistentiai.com/en/contact) and our
team opens your account within the day.
### Is it free?
The plugin is free. The AsistentiAI service starts with a free trial of 50 agent
replies, with no credit card. After that it is a paid monthly plan. Current prices
are on the [pricing page](https://asistentiai.com/en/pricing).
### Where do I find my business code?
In the AsistentiAI dashboard, open Channels and find the Website widget card. The
embed code there looks like ``. The business code is the value of `data-tenant`. You can
paste the whole line into Settings AsistentiAI Chat and the plugin keeps only the
code. Always use the code from your own dashboard, not one copied from another site.
### Does it slow my site down?
You shouldn’t notice it. The script is about 7 KB compressed. It loads in the footer
with `defer`, so it never holds up the rest of your page, and it doesn’t load any
fonts, images or other libraries. On your server, the plugin only reads its own
settings: no extra queries and no outgoing requests.
### What data is sent?
Only what the chat needs to work, and only to asistentiai.com: the messages and
photos a visitor chooses to send, a random visitor ID kept in the visitor’s browser,
and contact details only if the visitor fills in the contact form. The full list
is in the “External services” section below.
### The chat doesn’t show up. What should I check?
Check that the business code is filled in and “Show the chat on my site” is ticked,
then reload the page. If you use a caching plugin, clear its cache. If a plugin
combines or delays your JavaScript, exclude `asistentiai.com/widget.js` from it.
The chat also stays hidden when the code doesn’t belong to an active AsistentiAI
account.
### Can I change the chat’s colour, name or position?
Yes, in the AsistentiAI dashboard under Channels Widget appearance. The changes
show on your site right away, without touching WordPress.
### Which language does the chat use?
The agent replies in the language the visitor writes in. The chat window’s own buttons
and labels are in Albanian or English. By default they follow the setting in your
dashboard; you can override it in Settings AsistentiAI Chat.
## Reviews
There are no reviews for this plugin.
## Contributors & Developers
“AsistentiAI Chat” is open source software. The following people have contributed
to this plugin.
Contributors
* [ asistentiai ](https://profiles.wordpress.org/asistentiai/)
[Translate “AsistentiAI Chat” into your language.](https://translate.wordpress.org/projects/wp-plugins/asistentiai-chat)
### Interested in development?
[Browse the code](https://plugins.trac.wordpress.org/browser/asistentiai-chat/),
check out the [SVN repository](https://plugins.svn.wordpress.org/asistentiai-chat/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/asistentiai-chat/)
by [RSS](https://plugins.trac.wordpress.org/log/asistentiai-chat/?limit=100&mode=stop_on_copy&format=rss).
## Changelog
#### 1.0.0
* First release: business code, show or hide the chat, chat window language, and
an optional “Powered by AsistentiAI” line.
## Meta
* Version **1.0.0**
* Last updated **1 day ago**
* Active installations **Fewer than 10**
* WordPress version ** 6.3 or higher **
* Tested up to **7.1.4**
* PHP version ** 7.4 or higher **
* Tags
* [AI Chatbot](https://wordpress.org/plugins/tags/ai-chatbot/)[chatbot](https://wordpress.org/plugins/tags/chatbot/)
[live chat](https://wordpress.org/plugins/tags/live-chat/)[whatsapp](https://wordpress.org/plugins/tags/whatsapp/)
[woocommerce](https://wordpress.org/plugins/tags/woocommerce/)
* [Advanced View](https://wordpress.org/plugins/asistentiai-chat/advanced/)
## Ratings
No reviews have been submitted yet.
[Your review](https://wordpress.org/support/plugin/asistentiai-chat/reviews/#new-post)
[See all reviews](https://wordpress.org/support/plugin/asistentiai-chat/reviews/)
## Contributors
* [ asistentiai ](https://profiles.wordpress.org/asistentiai/)
## Support
Got something to say? Need help?
[View support forum](https://wordpress.org/support/plugin/asistentiai-chat/)