Title: AnswerKite – AI Chatbot
Author: shanrocks666
Published: <strong>October 27, 2026</strong>
Last modified: October 27, 2026

---

Search plugins

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# AnswerKite – AI Chatbot

 By [shanrocks666](https://profiles.wordpress.org/shanrocks666/)

[Download](https://downloads.wordpress.org/plugin/answerkite-ai-chatbot.1.1.0.zip)

 * [Details](https://wordpress.org/plugins/answerkite-ai-chatbot/#description)
 * [Reviews](https://wordpress.org/plugins/answerkite-ai-chatbot/#reviews)
 *  [Installation](https://wordpress.org/plugins/answerkite-ai-chatbot/#installation)
 * [Development](https://wordpress.org/plugins/answerkite-ai-chatbot/#developers)

 [Support](https://wordpress.org/support/plugin/answerkite-ai-chatbot/)

## Description

AnswerKite adds a chat button to your website. Visitors ask a question, and the 
assistant answers in seconds from the pages you choose – your About, FAQ, Services,
Shipping or Contact page – instead of making them search.

It answers only from your content. When the answer is not on your pages, it says
so and points the visitor to your contact page or email address instead of making
something up.

**Features**

 * Chat button and window that fit any theme, on desktop and phones
 * Learns from the pages you choose – as many as you like – plus a box for extra
   facts (opening hours, delivery times…)
 * Answers only from your content, in the visitor’s language, with links to the 
   right page
 * “Contact us” link for questions it cannot answer
 * Your assistant name, welcome message and colour
 * “Try a question” box in the dashboard to check answers before visitors do
 * Privacy-friendly: no visitor names, emails or chat logs are stored on your site
 * Cost protection: set a maximum number of answers per day
 * Choose the OpenAI chat model (gpt-4o-mini by default)
 * Works with page caching

**You need an OpenAI API key.** AnswerKite uses your own OpenAI account (see “External
services” below). OpenAI bills you directly; with the default gpt-4o-mini model 
an answer usually costs a fraction of a cent, and learning a page costs a fraction
of a cent once (and again only when the page changes).

#### AnswerKite Pro

AnswerKite Pro is a separate plugin, sold at [answerkite.com](https://answerkite.com/?utm_source=wp-readme&utm_medium=answerkite-free#pricing).
It is not needed for anything this plugin does; it adds features this plugin does
not have, for websites and WooCommerce stores:

 * Learns from posts and WooCommerce products too
 * Knows your store: shipping zones and costs, free-shipping thresholds, payment
   methods and policies
 * Reads pages as visitors see them (page builders, theme sections) and updates 
   itself when you edit them
 * Lead capture (name and email) and every conversation saved in your dashboard
 * Hand-over to your support team by email with the full chat transcript
 * General product questions answered with your own safety disclaimer
 * Your own tone of voice and rules, automatic knowledge updates and priority support

Your API key and settings move over automatically when you install Pro.

### External services

This plugin connects to the **OpenAI API** (https://api.openai.com) to understand
your pages and to write answers. It is required for the chatbot to work and is only
used after you enter your own OpenAI API key.

What is sent, and when:

 * When you click “Update knowledge base” (or save new settings): the text of the
   pages you selected and your “Extra information” text, to create search embeddings.
 * When a visitor asks a question in the chat, or you use “Try a question”: the 
   question, the last few messages of that conversation and the parts of your selected
   pages that match the question, to write the answer.
 * When you click “Test connection”: a short test text.

No visitor names, email addresses, IP addresses, cookies or WordPress keys are sent.
OpenAI may keep API data for a limited time under its own policies; see its terms.
You need your own OpenAI account with API billing set up. The service is provided
by OpenAI: [Terms of use](https://openai.com/policies/terms-of-use), [Privacy policy](https://openai.com/policies/privacy-policy).

The plugin does not contact any other service. Links to answerkite.com in the dashboard
are ordinary links; nothing is loaded from that site.

## Screenshots

[⌊The chat window on your website.⌉⌊The chat window on your website.⌉[

The chat window on your website.

[⌊The AnswerKite settings screen: API key, pages, chat window and cost protection.⌉⌊
The AnswerKite settings screen: API key, pages, chat window and cost protection.⌉[

The AnswerKite settings screen: API key, pages, chat window and cost protection.

[⌊"Try a question": check answers and the pages they come from.⌉⌊"Try a question":
check answers and the pages they come from.⌉[

“Try a question”: check answers and the pages they come from.

## Installation

 1. Install AnswerKite from Plugins ▸ Add New, and activate it.
 2. Go to **AnswerKite** in the dashboard menu.
 3. Paste your OpenAI API key (create one at https://platform.openai.com/api-keys) 
    and click **Test connection**.
 4. Tick the pages the assistant should learn from (as many as you like), add any extra
    facts, choose your colour and contact page, and click **Save Changes**. The knowledge
    base updates automatically.
 5. Ask a test question in **Try a question**, then visit your site: the chat button
    is in the bottom-right corner.

Tip: you can also put the key in wp-config.php instead: `define( 'ANSWERKITE_OPENAI_API_KEY','
sk-...' );`

## FAQ

### Is it free?

The plugin is free. The answers are written by OpenAI, which bills your own OpenAI
account for usage – usually a fraction of a cent per answer. Use “Answers per day”
to cap your costs.

### Will it make things up?

It is instructed to answer only from your selected pages and extra information, 
and to send visitors to your contact page when the answer is not there. AI can still
make mistakes, so keep your pages accurate and use “Try a question” to check. The
chat window tells visitors that answers are AI-generated.

### My pages changed. Does the assistant know?

Click **Update knowledge base** on the AnswerKite screen after you edit the selected
pages; the screen tells you when pages changed since the last update. (AnswerKite
Pro does this automatically.)

### How many pages can it learn from?

As many as you choose. Pages are learned a few at a time while the AnswerKite screen
shows a progress bar, so even large sites do not time out. Each page is sent to 
OpenAI once to create its search data, and again only when it changes, so the cost
stays small. Long pages are learned in full.

### Does it store conversations or personal data?

No. The conversation is kept only in the visitor’s browser tab and disappears when
the tab is closed. Your site stores only your settings and the text of the selected
pages. Questions are sent to OpenAI to write the answers (see “External services”);
mention this in your privacy policy – a suggested text is under Settings ▸ Privacy
▸ Policy Guide.

### Does it work with page caching?

Yes. The chat does not use WordPress nonces, so cached pages work.

### Can I hide the chat on some pages?

Use the `answerkite_show_widget` filter, for example:
 add_filter( ‘answerkite_show_widget’,
function ( $show ) { return $show && ! is_page( ‘checkout’ ); } );

### My site is behind Cloudflare or a proxy

The per-visitor limit (15 questions per 10 minutes) uses the visitor’s IP address–
or the user ID for logged-in users – hashed with a random secret the plugin creates
for this purpose only; the address itself is never stored or sent anywhere. Behind
a proxy, return the real visitor IP with the `answerkite_client_ip` filter.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“AnswerKite – AI Chatbot” is open source software. The following people have contributed
to this plugin.

Contributors

 *   [ shanrocks666 ](https://profiles.wordpress.org/shanrocks666/)

[Translate “AnswerKite – AI Chatbot” into your language.](https://translate.wordpress.org/projects/wp-plugins/answerkite-ai-chatbot)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/answerkite-ai-chatbot/),
check out the [SVN repository](https://plugins.svn.wordpress.org/answerkite-ai-chatbot/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/answerkite-ai-chatbot/)
by [RSS](https://plugins.trac.wordpress.org/log/answerkite-ai-chatbot/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.1.0

 * No limit on the number of pages the assistant learns from; long pages are learned
   in full and the “Extra information” box has no length limit. Filter and “select
   all” for the page list.
 * Choose the OpenAI chat model.
 * The visitor rate limit uses its own random secret instead of a WordPress salt.
 * The setup reminder on the Plugins screen can be dismissed.
 * Search reads the knowledge base in pages, so large sites need little memory.

#### 1.0.0

 * First release.

## Meta

 *  Version **1.1.0**
 *  Last updated **2 days ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.0 or higher **
 *  Tested up to **7.1.4**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [AI Chatbot](https://wordpress.org/plugins/tags/ai-chatbot/)[chat](https://wordpress.org/plugins/tags/chat/)
   [chatbot](https://wordpress.org/plugins/tags/chatbot/)[customer support](https://wordpress.org/plugins/tags/customer-support/)
   [faq](https://wordpress.org/plugins/tags/faq/)
 *  [Advanced View](https://wordpress.org/plugins/answerkite-ai-chatbot/advanced/)

## Ratings

No reviews have been submitted yet.

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[See all reviews](https://wordpress.org/support/plugin/answerkite-ai-chatbot/reviews/)

## Contributors

 *   [ shanrocks666 ](https://profiles.wordpress.org/shanrocks666/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/answerkite-ai-chatbot/)