Title: AI Chatbot by Text
Author: Text
Published: <strong>April 9, 2026</strong>
Last modified: April 9, 2026

---

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# AI Chatbot by Text

 By [Text](https://profiles.wordpress.org/livechat/)

[Download](https://downloads.wordpress.org/plugin/ai-chatbot-by-text.1.0.0.zip)

 * [Details](https://wordpress.org/plugins/ai-chatbot-by-text/#description)
 * [Reviews](https://wordpress.org/plugins/ai-chatbot-by-text/#reviews)
 *  [Installation](https://wordpress.org/plugins/ai-chatbot-by-text/#installation)
 * [Development](https://wordpress.org/plugins/ai-chatbot-by-text/#developers)

 [Support](https://wordpress.org/support/plugin/ai-chatbot-by-text/)

## Description

**Text connects customer conversations with real purchase behavior.**

It helps you engage visitors in real time, see what they are browsing, and understand
whether conversations influence sales. Instead of using chat only for support, Text
gives you visibility into how interactions impact revenue.

If chat plays a role in the buying journey, it should move it forward.

#### 🔍 Real-time visibility during conversations

When a visitor starts a chat, context matters.

Text allows you to:
 – Engage customers with automated campaigns – Centralize conversations
from all channels – Deliver personalized customer experiences

Your team responds with full visibility, not guesswork.

#### ⚡ AI assistance that supports sales

Text includes AI-powered automation that can:
 – Answer common product questions–
Handle repetitive inquiries – Assist customers during purchase decisions

It allows your team to focus on higher-value conversations while maintaining fast
response times.

#### 📈 Revenue-focused analytics

Text connects conversations with completed orders so you can measure impact.

**Track**:
 – Key performance metrics for your support team – Customer satisfaction
levels – AI agent performance – Most frequent topics discussed in conversations

Export data for reporting and performance analysis.

#### 🎯 Built for measurable growth

Text is designed for businesses that want clarity. It gives you the context to convert
and the data to back it up.

#### About us

Text is a software company founded in 2002, Poland, focused on customer communication
and ecommerce engagement solutions.

Over more than two decades, the company has expanded from a web live chat tool into
a broader customer interaction platform that includes:

 * [LiveChat](https://www.livechat.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing)–
   real-time messaging for sales and support
 * [ChatBot](https://www.chatbot.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing)–
   AI-powered automation and chatbot agents
 * [HelpDesk](https://www.helpdesk.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing)–
   help desk software with ticketing and email support
 * [KnowledgeBase](https://www.knowledgebase.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing)–
   self-service documentation
 * [OpenWidget](https://openwidget.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing)–
   a customer service widget creator tool

**Press & brand assets**

Writing about Text or our products? Visit the [Text Press Office](https://www.text.com/press/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing)
to download our logo, product screenshots, and official brand guidelines.

### External services

This plugin relies on Text (text.com), a third-party customer service and AI chatbot
platform, to provide its core functionality.

#### Account connection

When you click “Connect to Text”, the plugin redirects your browser to Text’s account
management API at https://api.text.com. The following data is sent as part of this
request:

 * WordPress admin email address
 * WordPress site URL and admin URL
 * PHP version, WordPress version, and plugin version
 * WooCommerce version (if WooCommerce is active)

This data is used by Text to pre-fill your account setup and associate the plugin
installation with your Text account.

#### Chat widget

Once connected, the plugin loads a JavaScript chat widget on your site’s frontend
pages. This widget is served from Text’s CDN and enables real-time customer conversations.
Visitor interaction data (such as chat messages and browsing context) is processed
by Text’s servers as part of normal widget operation.

This service is provided by Text, Inc:
 – [Terms of service](https://www.text.com/legal/terms-of-use/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing)–
[Privacy policy](https://www.text.com/legal/privacy-policy/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing)

## Screenshots

 * [[
 * Text – Customer Service Tool and AI live chat
 * [[
 * Traffic feature in Text, enabling users to spot high-intent visitors.
 * [[
 * Text Chat Widget converts conversations into sales.
 * [[
 * Text Campaigns dashboard displaying the configuration and performance metrics
   of a newsletter signup pop-up.
 * [[
 * Text AI Agent puts the service on autopilot.

## Installation

 1. In your WordPress admin dashboard, go to Plugins  Add New.
 2. Search for “AI Chatbot by Text”
 3. Click Install Now, then Activate.
 4. Open the plugin from the WordPress sidebar.
 5. Click Connect to Text, then sign in to your existing Text account or create a new
    one.

## FAQ

### How much does Text cost?

Text offers multiple pricing plans to fit different business needs. You can start
with a free trial — no credit card required. For details, visit our [Text pricing page](https://www.text.com/pricing/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing).

### Do I need a Text account to use this plugin?

Yes. You can create a free Text account during the plugin installation process.

### Do you offer live chat support for this plugin?

Yes! Our support team is available 24/7/365 via live chat. Just visit [our website](https://www.text.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing)
to start a conversation.

### Can I test this plugin before buying?

Yes. You can fully explore the Text plugin with a 14-day free trial, including all
available features. No billing info required.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“AI Chatbot by Text” is open source software. The following people have contributed
to this plugin.

Contributors

 *   [ Text ](https://profiles.wordpress.org/livechat/)

[Translate “AI Chatbot by Text” into your language.](https://translate.wordpress.org/projects/wp-plugins/ai-chatbot-by-text)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/ai-chatbot-by-text/),
check out the [SVN repository](https://plugins.svn.wordpress.org/ai-chatbot-by-text/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/ai-chatbot-by-text/)
by [RSS](https://plugins.trac.wordpress.org/log/ai-chatbot-by-text/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.0

 * Added: Initial release of the LiveChat WordPress plugin.
 * Added: Widget installation and account connection flow.

## Meta

 *  Version **1.0.0**
 *  Last updated **3 days ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.0 or higher **
 *  Tested up to **6.9.4**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [AI chat](https://wordpress.org/plugins/tags/ai-chat/)[AI Chatbot](https://wordpress.org/plugins/tags/ai-chatbot/)
   [chatbot](https://wordpress.org/plugins/tags/chatbot/)[lead generation](https://wordpress.org/plugins/tags/lead-generation/)
   [live chat](https://wordpress.org/plugins/tags/live-chat/)
 *  [Advanced View](https://wordpress.org/plugins/ai-chatbot-by-text/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/ai-chatbot-by-text/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/ai-chatbot-by-text/reviews/)

## Contributors

 *   [ Text ](https://profiles.wordpress.org/livechat/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/ai-chatbot-by-text/)