This plugin hasn’t been tested with the latest 3 major releases of WordPress. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

After Sale Surveys


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A plugin to enable surveys for WooCommerce. After Sale Surveys gives WooCommerce store owners the ability to show quick popup surveys to customers after their purchase.

We’ve made surveying your customers as simple as it should be:

  1. Install & activate the After Sale Surveys for WooCommerce plugin
  2. Setup a survey under WooCommerce->After Sale Surveys
  3. See individual responses under WooCommerce->Survey Responses
  4. Gain insights with new survey reports under WooCommerce->Reports, Survey Responses tab

Some features at a glance:


Create your survey and setup as many multi-choice questions as you like. More question types available in the Premium version.


Add some explainer text about why you are conducting your survey and ask customers for a few seconds of their time.

Most surveys of a few questions long only take 30 seconds to fill out and customers will love the opportunity to give back.


Once your customers have completed the survey, you can thank them with an easily configurable custom thank you message.

This is a great place to add little extras like coupon codes for their next order or links to other items.


Gain unique high-level insights with your survey responses.

Spot customer trends, alter your store, and introduce new products based on real customer feedback.


No funny scripts or templates to setup. It just works straight out of the box with WooCommerce and will work with most themes.

We’re also constantly testing new themes and plugin combinations to ensure maximum compatibility.


Click here for information about the After Sale Surveys Premium add-on:

We also have a whole bundle of marketing automation plugins available at:


  1. Upload the after-sale-surveys/ folder to the /wp-content/plugins/ directory
  2. Activate the plugin through the ‘Plugins’ menu in WordPress
  3. Setup a survey under WooCommerce->After Sale Surveys
  4. See individual responses under WooCommerce->Survey Responses
  5. Gain insights with new survey reports under WooCommerce->Reports, Survey Responses tab


We’ll be publishing a list of frequently asked questions in our knowledge base soon.


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Contributors & Developers

“After Sale Surveys” is open source software. The following people have contributed to this plugin.


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Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.



  • Improvement: Add compatibility with upcoming WooCommerce version 2.7.0
  • Bug Fix: Fix non-translatable texts


  • Improvement: Add total number of recipients per survey on the surveys listing.
  • Improvement: On survey responses listings, link survey id and order id columns to their respective posts.
  • Improvement: Add additional user details into survey response entry.
  • Bug Fix: Properly trigger initialization codebase.


  • Feature: Plugin tour.
  • Feature: Add Order No and Survey Id to response CPT list view as columns.
  • Feature: Option to make questions required or not.
  • Feature: Ability to add shortcode in the survey content.
  • Improvement: Move stats data to custom table to handle large loads of data.
  • Improvement: Add a label to the input box for the answer choice label on Question edit form.
  • Improvement: Get rid of Quick Edit option on the list view.
  • Improvement: Upon filling up the survey pop up and there are errors, scroll the pop up to the first error field.
  • Improvement: Animate scroll to the top of the survey thank you popup when presented.
  • Improvement: Improve syncing of survey and responses data.
  • Improvement: Clean up plugin data/options on uninstall.
  • Improvement: If ASSP is disabled, hide all previously added premium questions on survey edit screen.
  • Improvement: Add additional functions to helper functions model.
  • Improvement: Add user role authorization check.
  • Improvement: Tidy up code base.
  • Bug Fix: Context on Questions meta box is throwing off the order.
  • Bug Fix: Publish button disabled after clicking it while leaving Survey CTA and Survey Thank you message blank.


  • Improvement: Tidy up and improve code base.
  • Improvement: Make UI adjustments to survey entry when there are already responses for this survey to make it obvious that it is inactive.
  • Improvement: Tidy up survey report filter styling.
  • Improvement: Minor survey CTA and Thank you meta box styling adjustments
  • Bug Fix: Typo in survey cpt meta box filter
  • Bug Fix: Incorrect variable naming in install notice
  • Bug Fix: Missing image dependencies on edit screen causes JS error
  • Bug Fix: Constraint on making surveys not working
  • Bug Fix: Hitting post publish/update button don’t trigger saving of survey meta boxes


  • Initial version