This plugin hasn’t been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

Admin Zendesk Help Widget

Description

Integrate the Zendesk Web Widget into the WordPress admin to allow your users to submit help desk tickets and ask questions from inside the admin.

The widget pre-populates the logged in user\’s information with Name, Email Address, and Username. When they fill out the form it creates a help desk ticket in Zendesk passing in their information, their message, and what page they were on when they submitted the request.

This plugin is great if you are managing multiple client WordPress sites or large bases of WordPress users and want to track requests and issues with the excellent Zendesk helpdesk system.

It\’s very easy to install, customize, and work with.

Installation

Requires a Zendesk account and the web widget enabled.

  1. Install and Activate plugin
  2. Enter your Zendesk subdomain (ie andy.zendesk.com)
  3. Check the box to enable the widget

You can login to Zendesk to customize and manage the appearance and some functionality of the widget that\’s displayed. For example, you can set the position of the widget, the color, and more.

FAQ

Do I need a Zendesk account? Yes.

Can I change the position of the Help widget? Yes – in your Zendesk settings.

Can I change the color? Yes – in your Zendesk settings.

Contributors & Developers

“Admin Zendesk Help Widget” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

1.0 – Plugin Released