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Theme Reviews

Responsive

8 reviews
Average Rating
4 stars
4.7 out of 5 stars
You are currently viewing the reviews that provided a rating of 1 star. Click here to see all reviews.
1 star
Responsive Theme and Support Have Gone Downhill
By , for WP 3.9.1

This theme went from top of the heap, to not so good in the blink of an eye.

They constantly change the way things work every other update, which sucks because it's usually on the PHP level. So if you're a child-theme maker, they've probably broken something. And what happens when you ask them about the changes? You're redirected to their crappy forums (seriously...who created that searching system?) to ask your question that may never get answered.

And then if you can walk (READ: not take off into the sunset) your way around PHP, you then find out that they've set some type of recursive PHP function traps somewhere within the functions. Ask them what they changed and they will say nothing, although clearly something has. And when you try to dive deeper into an answer, you're met with "...customizations are beyond the scope and resources of these support forums...".

They make it so you need to buy their pro support or the pro theme. Why not just get rid of the free theme and charge if you're not going to have any thorough documentation.

1 star
Do Dot Purchase ANY Themes!
By , for WP 3.8

I like this theme and even purchased the PRO version. It is a clean theme with just the right options to customize the site. However with that said, I have 2 GIANT complaints ...

1) There is no support system in place for Pro users, they are stuck using the same free support system as everyone else. Apparently, you have to purchase the Pro theme PLUS subscribe to a support package on top of that. Nearly every professional developer I've dealt with in the two decade I've been building sites offers their end-users a support option that COMES WITH any paid version of their themes, these developers do not. The few extra features you get with their themes does NOT warrant the cost for not having support too, and frankly there is no excuse short of mustering more money out of users who have already purchased a commercial theme.

2) AND to top it off, they release bug fixes and updates to the free versions BEFORE they fix them in the PRO versions ... just how backwards is that! I paid for a pro version where I get no extra support over the free version and now have to wait weeks (is what I was told) while the free version gets its updates to bugs first! This is totally unacceptable by today's developer standards! Who operates their business by those standards in this day and age?

As both of these issues are so ridiculous I subtracted two stars for each. The developer will no doubt reply with some excuse, but there is NO excuse they can give for this level of blatant, and almost conniving, disregard for the paying consumer.

1 star
Broken child themes
By , for WP 3.8.1

I have used this theme for a number of child themes, and as of the latest update, the css structure is changed and my sites are all breaking upon upgrading the theme.

I've had to revert to backups, and now have to invest many hours in fixing my code in order to keep using this theme... or else recreate the sites using a different parent. This is essentially defeating the purpose of building a child theme, or using custom css.

I'm extremely disappointed, and therefore changing my previous 5 star review to 1 star (since that is the lowest I can change it to).

1 star
No widgets in latest version
By , for WP 3.8.1

Unfortunately there are no working widget areas in the latest version of the Theme. Also, if updating from an earlier version of the Theme your widget areas will be reset to default (and you won't be able to change the widgets).

1 star
Upgrade caused all kinds of issues
By ,

I manage websites for million dollar research labs (yeah, why they use WordPress with free themes is beyond me). Unfortunately, upgrading to the change that the new company made caused issues for the sites that used this theme. First: The new theme forced it's default home page upon the site even though it wasn't checked. Second: Even though the site was changed to 'use posts', it created a new page entitled "posts" and changed the default to use that static page.

If the company can't check the code & install to ensure that it will not alter the look & feel of the home page, I can't advise clients to purchase the pro option. I would be extremely cautious when dealing with this template. Double check every page when upgrading to ensure nothing is lost.

As a side note, it's really annoying that the theme tells the user that the responsive add on plugin is necessary. The plugin doesn't add a lot of functionality and it isn't necessary. Unfortunately, there was no link to the information about the plugin, just a link to install it. If you're going to put that big warning in front of users the least you could do is link to relevant information.

1 star
upgrade does not work
By , for WP 3.5.1

upgrade does not if you have static home page. the override page is not rendered correctly instead it shows default empty page. it is reading wrong entries from database.

1 star
waste of time
By , for WP 3.5

It would be easier to code your own site than to use this

1 star
Used to be the best - but updating can cause a major disaster
By , for WP 3.9

Used to be the best theme and now it has a major flaw. DO NOT UPGRADE THIS THEME! If you have a custom home page it replaces it with it's own "Hello World" page by overriding the WordPress home page by default.

The last thing a client wants to see is "Hello World" (when there is no such Post or Page) and the CyberChimps logo instead of their own content!!! On a company website this is a major disaster.

I had given this a 5 star rating before - since CyberChimps has bought it it is nothing but trouble - I now give it zero stars.

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