Must unfortunately agree. A great theme, but support by the author is hardly to be expected. Now I have a another theme with a nice, helpful author. :-)
I love this beautiful theme, but unfortunately the support by the author is very disappointing. Usually he does not answer. Neither here nor in the support forum on themes homepage onedesigns.com. Everywhere open questions. Therefore I will look for another theme. Other authors are more helpful.
When I found this theme I was very impressed by the preview, but once I installed it I was the exact opposite. All of those features - how did I activate them - there is no clear process.
It was clearly going to be a lot of work to get it working as it should. I did take some time, but realised I wanted to spend time on the content of my site not on trying to figure out how to work the theme.
I installed it in WP 3.7. Without changing any options, the header is just screwed up: the Pages, Category entries etc. show up above the grey top bar, and there are two search fields.
This is such a waste of precious time. I find in forum same issue so ohters are having it too. Cant change size of layout even though the options are there they dont' work!!! Full width! No I have to resinstall. not going to tamper and tweak. Tried to ask in forum, woldn't let me post said "spam bot detected!" No way to prove I wasnt' one. Poor form there have simple human detection method! Then FB page no update since 2012 on it! I feel like they abandoned the theme. Teh high ratings must be from early on when it was compatable with WP.