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Plugin Reviews

wpsc Support Tickets

An open source help desk and support ticket system for WordPress using jQuery. Easy to use for both users & admins.

4 reviews
Average Rating
3 stars
3.5 out of 5 stars
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4 stars
Great plugin, getting better day by day!
By , for WP 3.8.1

This is one of the best plugins and has some advanced functions that a really great for customization.

With the high frequency of the updates, and the ease to communicate with the author about new features and other issues, this is really fun to work with!

4 stars
Very basic but functional.
By , for WP 3.5.1

Ensure that you set "Allow Guests" to "false" if you want it to work for guests because it is coded backwards. Other than that, this is a very basic but functional plugin that will give you a help ticket system. I'm going to add some additional functionality to mine - a required email field if the user is a guest should be mandatory, at the minimum. Good job!

4 stars
Seems to work
By , for WP 3.4.2

I just installed, went to the setup, and slapped on the shortcode - Tested and it works, pretty easy.

The reason it's not getting five stars is because its sloppy - the email address box is way too short, and the text on the "Add a new Ticket button is off center and runs out of the right side of the box. We can't put this on a clients site, so we'll need to edit...

4 stars
Very easy to use. Hassle free
By , for WP 3.4.2

This is the simplest and most hassle-free support ticket system I have ever tried in wordpress.

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