An open source help desk and support ticket system for WordPress using jQuery. Easy to use for both users & admins.
Ensure that you set "Allow Guests" to "false" if you want it to work for guests because it is coded backwards. Other than that, this is a very basic but functional plugin that will give you a help ticket system. I'm going to add some additional functionality to mine - a required email field if the user is a guest should be mandatory, at the minimum. Good job!
I just installed, went to the setup, and slapped on the shortcode - Tested and it works, pretty easy.
The reason it's not getting five stars is because its sloppy - the email address box is way too short, and the text on the "Add a new Ticket button is off center and runs out of the right side of the box. We can't put this on a clients site, so we'll need to edit...
This is the simplest and most hassle-free support ticket system I have ever tried in wordpress.
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