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I bought the Pro product this morning. After about an hour I decided that it was far too complicated for a newbie. There were no instructions, despite a clear promise of a PDF user guide; it is not "easy to use" as it claims and, worst of all it doesn't seem to support PDF, making it completely useless to me. So I asked for my money back. Any decent supplier, finding that a customer had made a wrong choice, would immediately offer a full refund. This guy's response? "We don't have a refund policy".
He clearly doesn't have a misrepresentation policy or a customer service policy either. Now I see (too late) that his rating is close to zero - potential customers take note.
I trialed the Lite free version and loved the way it looked, so thought I would by the Pro Version. We have a custom 'hacked' wordpress version but the developer responded really quick and replied all day until we got it fixed.... Which we never have done. Now the developer is refusing a refund due to it working on their systems, but admitting it is not designed for use on windows systems.
Letting paypal look at this now, worst case scenario I loose $24 but i certainly won't be recommending, will just keep to the high end developers.
No Matter what I did it worked fine in the "preview" but the seconded I published then 404 is all this flipped too. To bad the preview was promising.
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