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Plugin Reviews

WP Live Chat Support

The most cost effective Live Chat plugin. Chat with your visitors for free!

20 reviews
Average Rating
4 stars
4.3 out of 5 stars
5 stars
Simple, but few more cool features needed
By , for WP 3.8.2

Thanks for this simple, fun, plugin! I was wondering if there was a way to add it to the PAGE options to select if we'd like it to appear on specific pages or not. Perhaps in Screen Options or a simple checkbox on every page whether we want it to show or not.
thanks

1 star
All features in pro Add-on only...
By ,

but PRO is ANOTHER plugin... not this one... bye...

5 stars
This Support-Chat PlugIn is absolut nice
By , for WP 3.8.2

This plugin is simple, fast and functional.
I use it in the Pro version. I've made a very good experience with this fine PlugIn and also with the support.

This is very good.

5 stars
I'm Happy to find this Plugin
By , for WP 3.8.1

Very nice and simple plugin that it works.
Thanks

4 stars
Good but a work in progress
By , for WP 3.8.1

Firstly, do not bother with the free version unless you are a very small blogger who has very few followers...if you are a business then just pay the fee for the pro version if you really want a basic live chat utility. The following comments are based on very limited real testing:

PROs:
- Great value for a basic chat utility

CONS/IMPROVEMENTS REQUIRED
- The customer/visitor instigating the chat call can be left wondering whether anyone is attending to them. I use chat contact regularly with my ISPs and they display a "so-and-so it typing" message you when the person at the other end is preparing a chat reply. Without this a customer is in the dark and feeling ignored or imagines the connection has crashed or whatever.
- The is no facility for the customer to end the chat (other than clicking the 'close' cross). If the option is chosen by the operator to set a 24 hour period with no chat pop-ups (when a customer clicks the cross) the customer has no way to start a new chat.
- There is no option for the customer to collapse the chat box at the end of a session (unless they click the cross - see above).
- There is no option for the customer to have a transcript of the chat emailed to them

All in all - pretty good but not 'business-ready' even for a small business like mine.

5 stars
Efficient little plugin
By , for WP 3.8.1

A neat little plugin that has assisted me in customer care countless times. I love it! Fantastic support and so easy to use!

I would recommend it to anyone!

5 stars
Very easy to install
By , for WP 3.8.1

Love the simplicity and ease of use. Gives my website an edge!

5 stars
Fantastic chat plugin! Brilliant support! Get it NOW! :D
By , for WP 3.8.1

I installed the chat plugin after upgrading to PRO and it's really worth the money.

I love the fact that this chat plugin can be branded to our company colours and display our logo as well as operator photo.

Runs smoothly, plays well with the latest WP 3.8.1 and is the best chat plugin on the web that doesn't require you to sign up to monthly plans.

For living proof of how cool this chat plugin is, feel free to see it in action on our website at Icon Internet.

Our customers love it too... even more rock solid proof that this plugin works flawlessly 100% of the time!

Mark and his development team provide incredible and trusted support in plain English without the jargon and are only too pleased to help and answer questions from customers.

Nothing more can I say. Well satisfied! :D

1 star
Buggy..needs more work.Minimal documentation
By , for WP 3.8.1

I'm writing this for most people as they, like me , will assume that the upgrade to the paid Pro version will work just fine. STOP! It doesn't!
WP Live Chat Pro does not work on my site at all. All the user sees is an endless message "Connecting. Please be patient"...but guess what...the plugin tries your patience and NEVER connects!.
Also what about some documentation please?...and...image profile pics won't stick if they're uploaded and saved. Is there a necessary format or image size?
...and...How does the email configuration for offline messaging work...(oh, that doesn't work either!)
Fix it or withdraw it. Don't waste our time!

5 stars
Good, effecient and great support
By , for WP 3.8.1

The plugin helps a lot in communication with website visitors!
It's simple to install, and don't require extra things. Only things such as a mysql database which WordPress generally use.
The support is very friendly and fast.

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