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Plugin Reviews

WP Live Chat Support

The most cost effective Live Chat plugin. Chat with your visitors for free!

24 reviews
Average Rating
4 stars
4.4 out of 5 stars
5 stars
The TOP of Live Chat
By , for WP 3.9.1

We tried this app in the free version and after a few days we realized that due to its functionality, we managed to increase our contacts in a simple and fast ... We had no doubts in immediately switch to the paid version, to Unlike other app that allows you to manage everything from seo panel without difficulty, it is fully customizable without banner and the most important thing is that we pay once and we are always up to date, no monthly payment!!!

Very Nice WORK :)

5 stars
Fantastic and Easy
By , for WP 3.9.1

This is a brilliant app, it installs in Minutes customisation is so easy my 8 year old could do it. The support staff are great coming back to you from sales to tech support etc.

To prove it works and i aint someone connected to the company take a look at it in action on my Computer repair site

Brilliant work guys keep up the sterling service.

Kind regards
Paul Bulmer

5 stars
Brilliant Plugin and very helpful guys
By , for WP 3.9.1

Purchased the WP Google maps and the great team at WP Maps pointed me in the right direction for WP Live Chat, perfect for my client and had one very small issue with CSS which was fixed instantly with no problem.

Definitely recommend these plugins they work perfect with the new WP versions.

Thanks very much guys.

5 stars
Nice and simple
By , for WP 3.8.3

I'm using the pro version for a client and it does what it's supposed to do. I had some issues with the setup, but they seemed to iron themselves out. I especially like that you don't need an account on a third-party site to use this plugin. My client is a small-scale company with maybe 3-4 chats a week, and for them, it works fine. They especially appreciate the notification features. I had some issues with time zones, but I emailed the support and got a reply within half an hour, so no complaints there, either!

I really needed the customisation features that come with the pro version, so the free version wasn't really an option for me. For the price of the pro version, it's definitely worth it! Especially after going through a bunch of other free plugins...

5 stars
Simple, but few more cool features needed
By , for WP 3.8.2

Thanks for this simple, fun, plugin! I was wondering if there was a way to add it to the PAGE options to select if we'd like it to appear on specific pages or not. Perhaps in Screen Options or a simple checkbox on every page whether we want it to show or not.
thanks

1 star
All features in pro Add-on only...
By ,

but PRO is ANOTHER plugin... not this one... bye...

5 stars
This Support-Chat PlugIn is absolut nice
By , for WP 3.8.2

This plugin is simple, fast and functional.
I use it in the Pro version. I've made a very good experience with this fine PlugIn and also with the support.

This is very good.

5 stars
I'm Happy to find this Plugin
By , for WP 3.8.1

Very nice and simple plugin that it works.
Thanks

4 stars
Good but a work in progress
By , for WP 3.8.1

Firstly, do not bother with the free version unless you are a very small blogger who has very few followers...if you are a business then just pay the fee for the pro version if you really want a basic live chat utility. The following comments are based on very limited real testing:

PROs:
- Great value for a basic chat utility

CONS/IMPROVEMENTS REQUIRED
- The customer/visitor instigating the chat call can be left wondering whether anyone is attending to them. I use chat contact regularly with my ISPs and they display a "so-and-so it typing" message you when the person at the other end is preparing a chat reply. Without this a customer is in the dark and feeling ignored or imagines the connection has crashed or whatever.
- The is no facility for the customer to end the chat (other than clicking the 'close' cross). If the option is chosen by the operator to set a 24 hour period with no chat pop-ups (when a customer clicks the cross) the customer has no way to start a new chat.
- There is no option for the customer to collapse the chat box at the end of a session (unless they click the cross - see above).
- There is no option for the customer to have a transcript of the chat emailed to them

All in all - pretty good but not 'business-ready' even for a small business like mine.

5 stars
Efficient little plugin
By , for WP 3.8.1

A neat little plugin that has assisted me in customer care countless times. I love it! Fantastic support and so easy to use!

I would recommend it to anyone!

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