WP-Invoice lets you create and send web-invoices and setup recurring billing for your clients.
Spent many hours working on getting this plugin to work with authorize.net. It is erratic; for awhile it will work and then it will fail with no changes to settings or authorize.net account. cannot be trusted for use with authorize.net
Paid $50 for a premium suppoty ticket with 24 hour response committment (evidenced by a countdown timer on the topic). Response was just outside of the 24 hour committment, very brief, incomplete and then the support rep posted "we'll pick this up next week".
I decided to try Stripe in place since I had already sent out real invoices (initial testing worked on test and live accounts, then failed erratically). The processing with Stripe seems to work fine, although I pay a 35% higher discount rate with them than I do with transactions going through Authorize.net.
The main problem with Stripe though is that the wp-invoice plugin does not pass the customers name to Stripe, therefore you can't see who made a payment by name - you'll have to use their email address to look them up.
My recommendation is to stay away from this plugin unless you are doing manual payment only, no gateways or stripe. Test thoroughly and if you decide you need support, abandon the product and find some other solution.
I purchased the PDF additional plugin to go with the WP-Invoice, and it wouldn't synch with my install (wouldn't download through their interface).
It took 2 days for Customer Service to respond, after all, they wanted an additional $50 to have them respond 'within 24 hours'. When they responded the first time, they sent me to a link which was already pretty poor on documentation. The next time, they requested that they have full access to my site through my FTP server. Um, no. Sounds Fishy. Do not do business with this group. They haven't charged back the $50 and I am currently in a Credit Card dispute to get my money back.
I've uninstalled this plugin because every time I go to set it up I get an error page. After reading the support (or lack there of) from the devs on the forum, I figure their customer service isn't that great and why would I consider purchasing a product that doesn't work and the devs aren't very helpful?
Trying to get support is an absolute joke. They intentionally ignore you even when you pay good money for the add-ons.
1. Guys, create a demo. This will save everyone time and you will have LESS questions!
2. Improve your documentation. Two columns is not user friendly for easy reading.
3. Video tutorials = less support requests!
4. Website blog . . . . even worse
5. Why do you even bother? It is evident you are not interested in supporting your product which is not a good reflection of your business
at first i really liked this plug in but it always breaks on me, deletes info, and even though i type my own info in to send with the invoice it overrides it and places old text from a different invoice.
I would NOT recommend this invoice unless you like deactivating it and re installing it daily..
I was working my way through the Settings and I was on the 3rd tab. When I saved the settings the site redirected to a 404 Page Not Found and I cannot access any part of my site now without receiving that error.
When I navigated to my site (site-pro.net) all I see is a blank page with one word in the left hand corner... error Thanks for making sure that your plugin works. I don't know who rated it 5 stars but when problems exist you better darn well be prepared to answer questions!!
Does not work, problems with first use and no support in the forum. Not good, first wp plugin I have had a problem with.
You must log in to submit a review. You can also log in or register using the form near the top of this page.