WP-Invoice lets you create and send web-invoices and setup recurring billing for your clients.
Spent many hours working on getting this plugin to work with authorize.net. It is erratic; for awhile it will work and then it will fail with no changes to settings or authorize.net account. cannot be trusted for use with authorize.net
Paid $50 for a premium suppoty ticket with 24 hour response committment (evidenced by a countdown timer on the topic). Response was just outside of the 24 hour committment, very brief, incomplete and then the support rep posted "we'll pick this up next week".
I decided to try Stripe in place since I had already sent out real invoices (initial testing worked on test and live accounts, then failed erratically). The processing with Stripe seems to work fine, although I pay a 35% higher discount rate with them than I do with transactions going through Authorize.net.
The main problem with Stripe though is that the wp-invoice plugin does not pass the customers name to Stripe, therefore you can't see who made a payment by name - you'll have to use their email address to look them up.
My recommendation is to stay away from this plugin unless you are doing manual payment only, no gateways or stripe. Test thoroughly and if you decide you need support, abandon the product and find some other solution.
I purchased the PDF additional plugin to go with the WP-Invoice, and it wouldn't synch with my install (wouldn't download through their interface).
It took 2 days for Customer Service to respond, after all, they wanted an additional $50 to have them respond 'within 24 hours'. When they responded the first time, they sent me to a link which was already pretty poor on documentation. The next time, they requested that they have full access to my site through my FTP server. Um, no. Sounds Fishy. Do not do business with this group. They haven't charged back the $50 and I am currently in a Credit Card dispute to get my money back.
I've uninstalled this plugin because every time I go to set it up I get an error page. After reading the support (or lack there of) from the devs on the forum, I figure their customer service isn't that great and why would I consider purchasing a product that doesn't work and the devs aren't very helpful?
I have used WP-Invoice for a good few months now, it's simple and straight-forward to setup and my clients appreciate the fact that they can pay easily & receive a formatted receipt in their email without having to print & post them.
On the one occasion I had to avail of the support, Anton was very fast and very helpful in getting the issue sorted within 24 hours.
Great plugin for freelancers, and businesses of all kinds.
And brilliant support!
I'm using this plugin for a few years now, and the developers continuously add new features to a robust plugin. Yes, setting it up takes a little careful thinking but when you consider that this plugin deals with nothing less than your invoicing and their payments, it makes sense. It supports recurring (i.e. cyclical) invoicing and works very well with the separate CRM plugin to deal with customer relations (communication) management, and can take care of customizable automated email notifications. There are some useful (paid) extensions available such as PDF versions of the invoice that you can then have your clients download themselves, or you can email it to them separately, or single page checkout on PayPal (which necessarily requires PP Pro and an installed SSL certificate + static IP address).
Considering how complex invoicing is, I am grateful for this wonderful solution.
How can one create an invoicing system and not enable payment by check?
Yea, yea, I know "oh, but everybody uses epayments now". Well, for one, everyone does not and for two, I would rather not give up 3% of my revenue.
Im using this plugin for now 9 months and loved it. Recently updated the plugin and had some issue the response was very quick from anton, he help me to resolve the issue with in hours.
thanks for building great plugins
This is very hyped plugin, was expecting more of it but failed to deliver. Still along way to go.
I wish it was better and would have happily paid for premium version.
Trying to get support is an absolute joke. They intentionally ignore you even when you pay good money for the add-ons.
1. Guys, create a demo. This will save everyone time and you will have LESS questions!
2. Improve your documentation. Two columns is not user friendly for easy reading.
3. Video tutorials = less support requests!
4. Website blog . . . . even worse
5. Why do you even bother? It is evident you are not interested in supporting your product which is not a good reflection of your business
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