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Plugin Reviews

WP-Invoice - Web Invoice and Billing

WP-Invoice lets you create and send web-invoices and setup recurring billing for your clients.

14 reviews
Average Rating
4 stars
4.2 out of 5 stars
1 star
authorize.net fails and stripe incomplete-slow support
By , for WP 3.8.1

Spent many hours working on getting this plugin to work with authorize.net. It is erratic; for awhile it will work and then it will fail with no changes to settings or authorize.net account. cannot be trusted for use with authorize.net

Paid $50 for a premium suppoty ticket with 24 hour response committment (evidenced by a countdown timer on the topic). Response was just outside of the 24 hour committment, very brief, incomplete and then the support rep posted "we'll pick this up next week".

I decided to try Stripe in place since I had already sent out real invoices (initial testing worked on test and live accounts, then failed erratically). The processing with Stripe seems to work fine, although I pay a 35% higher discount rate with them than I do with transactions going through Authorize.net.

The main problem with Stripe though is that the wp-invoice plugin does not pass the customers name to Stripe, therefore you can't see who made a payment by name - you'll have to use their email address to look them up.

My recommendation is to stay away from this plugin unless you are doing manual payment only, no gateways or stripe. Test thoroughly and if you decide you need support, abandon the product and find some other solution.

1 star
Customer Service Didn't Deliver Plugin, Wanted Access to my FTP
By , for WP 3.8.1

I purchased the PDF additional plugin to go with the WP-Invoice, and it wouldn't synch with my install (wouldn't download through their interface).
It took 2 days for Customer Service to respond, after all, they wanted an additional $50 to have them respond 'within 24 hours'. When they responded the first time, they sent me to a link which was already pretty poor on documentation. The next time, they requested that they have full access to my site through my FTP server. Um, no. Sounds Fishy. Do not do business with this group. They haven't charged back the $50 and I am currently in a Credit Card dispute to get my money back.

1 star
I thought this plugin would be perfect for me, but....
By , for WP 3.8.1

I've uninstalled this plugin because every time I go to set it up I get an error page. After reading the support (or lack there of) from the devs on the forum, I figure their customer service isn't that great and why would I consider purchasing a product that doesn't work and the devs aren't very helpful?

5 stars
The Business!
By , for WP 3.7.1

I have used WP-Invoice for a good few months now, it's simple and straight-forward to setup and my clients appreciate the fact that they can pay easily & receive a formatted receipt in their email without having to print & post them.
On the one occasion I had to avail of the support, Anton was very fast and very helpful in getting the issue sorted within 24 hours.

Great plugin for freelancers, and businesses of all kinds.
And brilliant support!

5 stars
Great invoicing system for freelancers
By , for WP 3.6.1

I'm using this plugin for a few years now, and the developers continuously add new features to a robust plugin. Yes, setting it up takes a little careful thinking but when you consider that this plugin deals with nothing less than your invoicing and their payments, it makes sense. It supports recurring (i.e. cyclical) invoicing and works very well with the separate CRM plugin to deal with customer relations (communication) management, and can take care of customizable automated email notifications. There are some useful (paid) extensions available such as PDF versions of the invoice that you can then have your clients download themselves, or you can email it to them separately, or single page checkout on PayPal (which necessarily requires PP Pro and an installed SSL certificate + static IP address).

Considering how complex invoicing is, I am grateful for this wonderful solution.

2 stars
iffy at best
By , for WP 3.5.2

How can one create an invoicing system and not enable payment by check?

Yea, yea, I know "oh, but everybody uses epayments now". Well, for one, everyone does not and for two, I would rather not give up 3% of my revenue.

5 stars
Amazing Plugin and Awesome Support
By , for WP 3.5.2

Im using this plugin for now 9 months and loved it. Recently updated the plugin and had some issue the response was very quick from anton, he help me to resolve the issue with in hours.

thanks for building great plugins

2 stars
Doesn't live up to the hype.
By , for WP 3.5.1

This is very hyped plugin, was expecting more of it but failed to deliver. Still along way to go.

I wish it was better and would have happily paid for premium version.

1 star
Does not email the proposals
By , for WP 3.5.1

Trying to get support is an absolute joke. They intentionally ignore you even when you pay good money for the add-ons.

1 star
Very limited documentation - no demo!
By , for WP 3.4.2

1. Guys, create a demo. This will save everyone time and you will have LESS questions!

2. Improve your documentation. Two columns is not user friendly for easy reading.

3. Video tutorials = less support requests!

4. Website blog . . . . even worse

5. Why do you even bother? It is evident you are not interested in supporting your product which is not a good reflection of your business

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