WP e-Commerce is a free WordPress Shopping Cart Plugin that lets customers buy your products, services and digital downloads online.
It's a little tricky to setup, and has some odd bugs that appear from time-to-time, but for the most part it is okay.
HOWEVER, right at our greatest hour of need (read: CHRISTMAS) it has let us down in the most amazing fashion.
Hopefully we'll get a response from the support community that helps restore faith in this product as it really is worth more than one-star on a good day.
I installed this plugin on my client's site and there are a few bugs - taxes are not being included in the payment gateway, so I added them to the shipping costs, now they are still not being included in the payment gateway... the product runs slow, and there is an inline style in the products page coding that prevents me from removing elements and rearranging them via CSS. I went to the support forums and nobody has helped with my problems. I will NEVER use WP-Ecommerce again. I have to deliver to the client this week and I don't have budget for a complete redesign. We're going to have to use it as is. I'm not happy at all. I wish I could give the product zero stars.
I read many of the comments and had thought surely as big of a company as these guys are, it can't be that bad. I assumed it was just non-developers having issues with the plugin, due to improper implementation etc.
It was not the case. The product is just quite simply a mess, and the company seems to have little interest in actually helping anyone with the many issues this product has. The support forums are full of problems with no solutions, just others asking if anyone has figured out a fix. To rub salt in the wound, they will charge you money to post questions in their premium support forum, where they still do not ever seem to reply either! I wonder if they make more money off the premium support scam than they do off the product itself.
WordPress should seriously consider removing this product altogether from their plugins library.
Support is non-existent. Product is buggy. I tried enabling shipping with UPS, FEDEX and USPS-- all calculations were wrong. I even wasted the bucks on Gold Cart, which entitles you to one support ticket. I made a ticket asking for help with customization, and they told me that wasn't included. Ticket wasted.
this plugin full of bug and very bad customer support!
This plugin works - sort of. Upgraded to latest version. Among the things that did not work out of the box and needed repair:
If you don't need any of these, then wait until next upgrade when something else will not work.
Save yourself some heartache and headaches and avoid this plugin.
It does seem to offer a lot of functionality but a common complaint is poor documentation. Not liking :(
I've been using this plug in for years. I was really happy with it when it first started using it.
At least you could search their forum to find answers from other people. Now, they've moved all free support to the WP site, so when you try to search, you search EVERY forum post.
It's buggy. It's always been buggy. I could usually figure it out, but I'll never use this plug in again, as soon as I can figure out a way to export and import all of the products into WooCommerce.
I'm really hating on this plug in.
A complex plugin like this needs sufficient support. This is clearly not the case with WPeC. A great potential completely wasted. Unless you are a developer yourself, I'd stay far far away from this rather shoddy platform. Nobody ever gets back to you unless you pay for premium support. The community is regularly fuming. There's no passion to deliver something that really works.
It's better to charge for a plugin and give free support, then to make it free and leave people with a half hearted product and zero help. I can only hope that somebody with the ambition to deliver a good product will take over soon.
plugin would be great, if there was any support for it.