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Plugin Reviews

WP-CRM - Customer Relations Management for WordPress

Integrated Customer Relationship Management for WordPress.

9 reviews
Average Rating
4 stars
4.3 out of 5 stars
5 stars
Best Plugin EVER!!!
By , for WP 3.9.1

I gotta say, this is the best plugin you can ever get in wordpress plugins directory, thank you so much. !!
btw, a posible new futere, or i don't know if its allready there is a button to email each user any time all times you might need.

5 stars
settings have no affect
By ,

I changed the overview page so that i could see company details and phone numbers as i browse my users, but when i applied these settings in two different areas, because its not obvious which settings page affects which UI. nothing took affect, i'm probably not doing it right but i wish it was more intuitive.

what i want to do seems like it would be pretty obvious, i thought it would have a settings page for displaying the data you want to see when browsing lists of users.

3 stars
Could be so much better
By , for WP 3.8.1

I do like this plugin... it seems to be one of the best free CRM plugins out there... but it is still lacking, big time when it comes to forms. The forms are just horrible. There is no option for radio buttons. You can't put help text in the form fields nor is there a place to add a ? to help the user further understand the form field. Like on this form I am using right now. Each five fields on this feedback form 4 of them have help text that is different than the field title. There is no way to inform a user that a field is required before they hit submit. The form does not validate phone numbers. There needs to be a way to validate the email address of the user by having the user enter their email twice, and/or there needs to be confirmation page on the form after submit so that the user can confirm the data they have entered before it is actually input into the system. If someone fat fingers their email address, and they don't put any other way to contact them in the form, you may never be able to contact that lead again. Lost sales? Ummm... YES! Not good.

Furthermore, there is no option for CAPTCHA which I'm guessing will likely lead to spam. There is no way to change to order of the form fields without going to the data tab. The data tab should just be used to define data fields, not for defining the order they appear on the form. The dropdown function should have a way for the user to select other and then input text if 'other' is selected. I could go on... but if they fixed those few things... I would PAY for this plugin.

A few more things that would be nice:
-Ability for users to upload files. pdf, jpg, doc
-Check form for html and other code onSubmit and strip code if it is there (not doing this is how email servers get hacked and used for spam)

4 stars
Nice
By , for WP 3.6.1

This is nice plugin but for some advance users.

3 stars
Currently limited
By , for WP 3.6

WP-CRM has a lot to love. Open source, nice interface, and appears to work fine. However, it is not full-featured yet. The deal-breaker for me is the absence of any calendar integration and/or setting date alerts for contacts and such. Nothing related to time has been implement in WP-CRM yet. When this will be done, i'll seriously reconsider the plugin.

5 stars
great
By , for WP 3.5

Wow

5 stars
great plugin
By , for WP 3.5.1

so easy and straightforward.. I got rid of all other interfaces for contact management.. would love to see it integrated with woocommerce though.. any plans for that?

4 stars
Handy plugin
By , for WP 3.4.2

Are useful plugin. You have many options. You need time to gain experience to do

5 stars
It's working
By , for WP 3.4.2

Great plugin, everything works

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