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Plugin Reviews

Wordfence Security

Wordfence Security is a free enterprise class security and performance plugin that makes your site up to 50 times faster and more secure.

28 reviews
Average Rating
4 stars
4.9 out of 5 stars
You are currently viewing the reviews that provided a rating of 1 star. Click here to see all reviews.
1 star
will not finish scan
By , for WP 4.0

Tried everything the form and support links said but it still doesn't work. This issue is over a year old too!

1 star
Issues with their SERVERS
By , for WP 3.9.2

I have to lower my review to a 1 for the last month they have been having serious server issues. Until they correct this I would NOT suggest this or suggest the UPGRADE either.

1 star
Too big for the little guys
By , for WP 3.9.2

I installed the plug in and tried to run my first scan. Got this error.

[Aug 21 19:20:54] Contacting Wordfence to initiate scan
[Aug 21 19:20:56] Scan terminated with error: WordFence API error: Wordfence is currently experiencing high load and our servers are giving scan priority to paid customers. Please try your scan again in a few seconds.

Waited 30 minutes and tried again. Same issue. if this is the error we are going to get then they should only cater to paid members. That's obviously who they care about...

I was not opposed to paying after trying it out. But I could not even run my first scan. Thanks for nothing guys. Huge Fail in my book, no matter how good your product may have been.

1 star
Premium User: Poor Service Destroys All Other Value
By , for WP 3.9.2

After being very impressed with the free version, I upgraded to Wordfence Premium in the middle of a serious session of hacks on my site, requiring expert insight into critical notifications received.
I hope I am an exception to the rule, but my experience of Wordfence's Premium support consists of receiving emails from it confirming support tickets being issued.

1 star
Used to be great, it is no more
By , for WP 3.9.2

Overall this is a great security plugin, no major issues whatsoever.
Love the block IP, network,and log in protect features. It has helped me a lot to keep unwanted visitors away from my website. The only negative is that it doesn't log all visitor. In my case, a lot of traffic from mobile devises (iPhone) isn't being tracked by Wordfence. I know because along with google analytics I use another plugin to track my traffic. And I can see the dependency. Hope that they'll fix it soon.
Thanks
EDIT: Downgraded it to 1 star, wish there was a minus star. I'd be more than happy to give it -5. Getting worse and worst with every update. SLOW, INACCURATE. Doesn't log human traffic. Question in the support section remain unanswered. I understand that their priority is with paid customers, hope they indeed get the service. Based on my experience with free version I wouldn't pay a penny for it. Now, if you can't afford the time to service the free version, DON'T OFFER IT! And DON'T WASTE ANYONE'S TIME. There are alternatives. And last but not least, history has shown that they don't care what people say in reviews. DONE WITH THIS CRAP!

1 star
Suspicious
By , for WP 3.9.1

I run about 15 wordpress sites.

This plugin has a great collection of reviews so i thought i'd try it out.

I ran this plugin for about 2 months.

Shortly after installing, i started getting suspicious login attempts and plenty of ads to upgrade wordfence.

I wonder if with the collection of reviews that this plugin has generated, now they're adjusting things to push sales?

Hmmmmm, that would be a tactic. I uninstalled this.

1 star
Scans not running
By , for WP 3.9.1

Support has been dilatory and unhelpful.
Wordfence used to be good, now I have deleted it.

1 star
Made my page unaccessably slow
By , for WP 3.9.1

I have installed this plugin, and it was OK at the beginning. I liked it's features, but after the site became pretty complex (if I can say that installing a stock premium theme + demo content -all together 13mb zipped- makes it pretty complex) it became so slow that it took 4-5 minutes just to load the login page. I tested it from different locations and ISP's to make sure it's not a local problem, also contacted my host, and they double checked the server for me. When the plugin started scanning the 4-5 minutes increased to unaccessabilty. Disabling only this plugin reverted everything to normal 2-5 second loading speed.I was even debating with my host over the matter, because I was so sure, that the problem is at their side, sadly I was wrong.
I don't recommend using this plugin untill it's really fixed! As previous posters said it eats up the memory of your server, I didn't checked this fact, but the effects was pretty convincig.

1 star
Wordfence is highly likely to breakd your WordPress Multisite.
By ,

Broke my multisite. Like alot of other people, Wordfence causes login problems with redirecting the wp-admin. Giving me a headache.

1 star
Find no one from 3 hackers injections
By , for WP 3.9.1

I've a blog attacked by hackers and which contains 3 files with
malicious code. After I've cured blog, I put malicious code back,
install Wordfence and run scan.
Nothing was found!!!
Very impressive result.

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