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Plugin Reviews

WooCommerce - excelling eCommerce

WooCommerce is a powerful, extendable eCommerce plugin that helps you sell anything. Beautifully.

12 reviews
Average Rating
4 stars
4.1 out of 5 stars
You are currently viewing the reviews that provided a rating of 2 stars. Click here to see all reviews.
2 stars
Bad update
By , for WP 4.0

After updating to the new version 2.2.2
My website is down and I needed to deactivate the woocommerce plugin.

Before it was working well...

sorry to have this bad experience.
any support is welcome!

2 stars
Does not work with Internet Explorer
By , for WP 3.9.2

This does not work with the latest version of Internet Explorer. Dealing with a very frustrated client and cannot get any support on a proposed solution.

2 stars
Extorniate Extension Costs! $129 to add pre-order for example...
By , for WP 3.9.1

I recommend before reviewing this plugin you first check out all of the additional costs for extensions as you might need them in the future. If your commerce store grows then chances are you will want to add further functionality. Let's say you want to add pre-orders, well that's going to cost you "$129.00"!

I like the plugin but these extensions are hidden costs and are extortionate in my opinion. Please before setting up a store and leaving a review take a look at their prices first. If you don't mind paying over $100 for basic additional features then WooCommerce is great. I would have rated the plugin 4/5 if it wasn't for the extensions.


2 stars
Admin Slow
By , for WP 3.9.1

Hi , Im using this plugin and the front end is just fine, but the back end is so slow it sometimes causes my server to crash. I know its woocommerce because if I disable it my admin speeds up again.

Please help

2 stars
last update broke the links
By ,

This last update broke the pretty links option, making me revert to the ugly defaults, the site sitemap unusable, old bookmarked pages broken...

If you are still on time DO NOT UPDATE!

5 stars
Google Analytics ID disappeared
By , for WP 3.8.1

I did update to version 2.1.2 and my Google Analytics code disappeared.
Where to insert?
Thank you.

2 stars
Support (or lack thereof)
By , for WP 3.5.2

OK, so they don't offer support if all you do is use the free base plugin. Fair enough - that's their call, they're a business at the end of the day and have to make money.

However, I paid for 3 (rather expensive IMHO) plugins which, apparently, does entitle me to support on the base system.

It's been 5 days now and the support ticket hasn't even been assigned to a support agent!

Read in to that what you will.

WooCommerce is, btw, is an excellent system. However, if you're not too technical or are worried about using an unsupported plugin, then I'd strongly advise looking elsewhere.

2 stars
great when it works - support totally lacks
By , for WP 3.5.1

We used WooCommerce on several sites and have been very happy with it. When we installed the latest upgrade, the inventory reporting was missing from the orders on one of the sites running it. Over 72 hours waiting for response from support is unacceptable. Site has not been working for over a week now. Time is money. Money is money. Woo has cost us both.

My hope is they get their shit together with their support. When it works, it's spot on & loaded with features. However, if eCommerce functionality 24/7 is crucial, you may look elsewhere until they work out the kinks with their support.

2 stars
Moved all my sites to MarketPress
By , for WP 3.5.1


2 stars
By , for WP 3.4.2

At first I liked the idea of wordpress as a platform for ecommerce, found some tutorials, things were going smoothly.

The free theme I downloaded didn't work properly, and it went downhill from there. I can't even begin to guess how to troubleshoot this theme problem, because when I first installed woocommerce it threw a message about unsupported features in the latest version, and the theme was downloaded-latest version from their site?
It said I needed and alternative plugin, then it read on saying I might need ANOTHER plugin to convert old sidebars, at this point I could waste another 2 hours figuring it out or just not use this plugin.

My google results were nil in finding a post that contained the same problem, only someone refering them to post the problem in the support forum. Well, I eventually went to the support forum only to find it was for paying customers only. :sigh:

I respect the developers for having spent a lot of time and hard work on this project, but to think it is the top e-commerce plugin for a comunity as big as wordpress is just dissapointing.

I'd like to expect more out of the free blogging platform we've all come to love, but I guess wordpress just isn't a very viable e-commerce platform, let alone secure for that matter. When your hotfixing plugins with outher plugins, and backporting plugin framework updates, I think it's time to stick with a real ecommerce platform. :/

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