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Plugin Reviews

WooCommerce - excelling eCommerce

WooCommerce is a powerful, extendable eCommerce plugin that helps you sell anything. Beautifully.

47 reviews
Average Rating
4 stars
4.2 out of 5 stars
You are currently viewing the reviews that provided a rating of 1 star. Click here to see all reviews.
1 star
bad plugin
By ,

only problems. deleting posts. no support

gambio ftw

1 star
Terrible variations management
By , for WP 3.8.1

If you have products with large number of variations WooCommerce works really bad.

1 star
How do I set the custom thank you page ?
By ,

Where are all those beautiful settings I used to see int WooCommerce -> Settings -> Pages ? The changes made are really confusing.

1 star
ruined my shop
By ,

thanks a lot

1 star
Site got broken after update
By ,

After the update my site is totally messed up and it just feels like no no reason trying to solve it. Seriously, I really don't now in what end to start trying to fix this.

1 star
Terrible Support
By , for WP 3.8.1

WooCommerce is initially a very attractive plugin, but I discovered that unless you buy a plugin or a theme from WooThemes you cant access their support forum. More Premium than Freemium.

This just leaves the WordPress Plugin Support forum. Scrolling through reveals the extent of unanswered questions. I appreciate lots are duplicates or are from noobs (like myself) but I think someone from WooThemes should make a concerted effort to answer the backlog, because at the moment answers seem to be sporadic and at the charity of others. i.e. you've got from a slim to no chance of getting an answer to your question.

1 star
What customer service???
By ,

[Moderator note: Topic title de-capped. Please do not shout at us.]

They were done for a 3 day weekend last weekend, and closed the support desk (you can't send in support tickets). I finally got my support ticket submitted on Monday, they replied on Friday. I responded to them almost immediately, then I find out that they closed the support desk for ANOTHER 3 DAY WEEKEND! So my issue, that I've been having since Saturday won't be fixed until AT LEAST next Monday. THAT'S 10 DAYS OF NO SUPPORT TO A COMPANY THAT I PAY (a theme and 3 plug-ins)!. Run. Find something else. WooCommerce is probably the worst plugin that I've ever gotten involved in. They've stopped caring where the money comes from, just that it comes in.

1 star
dangerous
By ,

You have destroyed my site

1 star
Update to 2.1.2
By , for WP 3.8.1

Latest update doesn't work.
woocommerce del my login cookie.

[resolved] https://github.com/woothemes/woocommerce/pull/4767/files

1 star
It broke my site after each update
By ,

Latest update 2.1.2 borke my site, then I managed to get it back again and the back end of the plugin somehow got broken, then there are issues everywhere.

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