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Plugin Reviews

WooCommerce - excelling eCommerce

WooCommerce is a powerful, extendable eCommerce plugin that helps you sell anything. Beautifully.

1236

60 reviews
Average Rating
4 stars
4.1 out of 5 stars
You are currently viewing the reviews that provided a rating of 1 star. Click here to see all reviews.
1 star
Very mediocre support
By , for WP 3.9

WC has a long-standing problem of not working properly with WP 'Pretty Permalinks,' generating 404s for product pages if *their* chosen *defaults* are not used. Much information and misinformation about this can be found via Google.
WooThemes shows absolutely NO interest in fixing this.
Therefore a one (1) is the only reasonable rating to offer.
Thank you, Tom

1 star
bad plugin
By ,

only problems. deleting posts. no support

gambio ftw

1 star
the deconstruction of falling stars
By , for WP 3.8.1

I was originally a big fan of woocommerce and have purchased quite a few premium plugins and themes. I cannot shake the feeling, however, that in the last couple of months, they really lost their momentum. House cleaning (2.1) is fine, but breaking a lot of people's sites/pages with the seemingly useless and badly communicated switch to endpoints makes me not want to recommend Wooc anymore. And please reduce the number of updates.

On second thought, I am revising my rating down to 1 Star. Obviously, there is no leadership in the company, or it is asleep at the wheel. The bugs just compound everywhere you look and instead of adressing them, unimportant stuff gets changed around all the time (like name changes, etc.)

1 star
Terrible variations management
By , for WP 3.8.1

If you have products with large number of variations WooCommerce works really bad.

1 star
How do I set the custom thank you page ?
By ,

Where are all those beautiful settings I used to see int WooCommerce -> Settings -> Pages ? The changes made are really confusing.

1 star
ruined my shop
By ,

thanks a lot

1 star
Site got broken after update
By ,

After the update my site is totally messed up and it just feels like no no reason trying to solve it. Seriously, I really don't now in what end to start trying to fix this.

1 star
Terrible Support
By , for WP 3.8.1

WooCommerce is initially a very attractive plugin, but I discovered that unless you buy a plugin or a theme from WooThemes you cant access their support forum. More Premium than Freemium.

This just leaves the WordPress Plugin Support forum. Scrolling through reveals the extent of unanswered questions. I appreciate lots are duplicates or are from noobs (like myself) but I think someone from WooThemes should make a concerted effort to answer the backlog, because at the moment answers seem to be sporadic and at the charity of others. i.e. you've got from a slim to no chance of getting an answer to your question.

1 star
What customer service???
By ,

[Moderator note: Topic title de-capped. Please do not shout at us.]

They were done for a 3 day weekend last weekend, and closed the support desk (you can't send in support tickets). I finally got my support ticket submitted on Monday, they replied on Friday. I responded to them almost immediately, then I find out that they closed the support desk for ANOTHER 3 DAY WEEKEND! So my issue, that I've been having since Saturday won't be fixed until AT LEAST next Monday. THAT'S 10 DAYS OF NO SUPPORT TO A COMPANY THAT I PAY (a theme and 3 plug-ins)!. Run. Find something else. WooCommerce is probably the worst plugin that I've ever gotten involved in. They've stopped caring where the money comes from, just that it comes in.

1 star
dangerous
By ,

You have destroyed my site

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