WooCommerce is a powerful, extendable eCommerce plugin that helps you sell anything. Beautifully.
I've been working with WooCommerce for about a year now. I have experience creating my own html websites (although no formal training), and that's been good enough until I decided to move over to WordPress and WooCommerce.
I've had some issues (mostly related to my lack of experience with both of these platforms), but also because I want to customize my website so it doesn't look like theme-out-of-the-box or my competitors' websites. I'm really picky, and have looked at a lot of shopping cart solutions as well as WP themes.
I have purchased several WooThemes, so have had some support available through their online documentation. And I've had some great support from several Woo Ninjas for several issues over the past year, through support tickets at WooThemes. When I tried to ask them to solve additional issues, I was told, in fairness, that the customizations I was trying to do were beyond the scope of their support mandate, and that I should find someone professional to help with customizing. That's understandable.
Sometimes I do come here to see if someone else has the same issue.
When WooThemes changed their fee structure recently to help ensure their long-term survival, even though I could have grandfathered myself in for free support for the themes and extensions I had purchased, I decided not to, because I believe in supporting them for the work they do. I get paid for work, they should get paid.
Just because it's a free plug-in doesn't mean support should be instant and free. I think they are doing a great job, considering the number of support requests they must get from people like me : )
Recently I found an issue with an 3rd party extension that they sell that affected the mobile version - to my surprise, they actually contacted me back and offered me a beta version right from the plugin developer to make sure I was satisfied with the fix before they released it. I was completely surprised!
So despite my grumblings about one version upgrade (2.0.15) that gave me a day of grief (my own fault - no backups - I have learned my lesson, thank you!), I am a strong supporter of WooThemes, WooCommerce, and their hardworking Woo Ninjas.
Thank you, James, Coen, Mike, Andrew, Stuart, Daniel, Gerhard, Magnus, and everyone else who has helped me over the past year.
Its a best shop for wordpress
Use woocommerce for a membership site http://www.nmracanada.ca with different member variables -length of term 1/2 year terms-, magazine purchase/decline. It was the perfect fit and solution. You thought of everything - especially that link variables button! Saved me heaps of time.
Very minor small CSS stuff and issues (cookie doesn't expire even after customer closes browser, etc) but very much worth the use for any online retailing.
Great job Woo! I'm a believer and future follower of your products.
After going through a number of other plugins, I landed on WooCommerce. Their a dedicated team who continues to improve their products and offer amazing support.
This plug in is a timesaver.
Very slow support whenever there is an issue. Every time there is an update there is incompatibility issues. Unless you have your own developer willing to troubleshoot, it's not worth the headache. On top of that, the plug ins are pretty pricey, might as well use a monthly ecommerce system that offers better support.
This plugin is good, but still doesn't has all ecommerce platforms functions. Looks promising, I hope it will improve in the future :)
We paid a couple hundrend for their commercial version and have had a couple issues, the first we were able to figure out (had to do with upgrading, so we had to revert back) and the second issue we've not been able to solve and aren't getting anywhere with support. I would never use them nor would I recommend them to anyone else....just based on the fact that you can't get support with the paid version.
This is a brilliant plugin, but I strongly suggest that you allow for sequential order numbers (vs. Random). It degrades the products that you need to buy premium upgrade to activate a normal business requirement.
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