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Plugin Reviews

WebEngage Feedback, Survey and Notification

Get feedback and resolve support queries. Conduct short surveys. Display push notification messages. Love your customers? Get WebEngage now!

15 reviews
Average Rating
3 stars
3.7 out of 5 stars
1 star
Look another Plugin that Needs an Account to Run
By , for WP 3.8.1

Users have enough login/passwords to remember, and as a general rule, I find plugins that upon install then say you need an account for the plugin to work,as a giant turn off.

Plenty of other plugins in the repository with similar or perhaps fewer options, which are still preferred to signing up for yet another account.

1 star
Not REALLY free - skip it
By , for WP 3.8.1

I hate developers that do this, I really do. It's not REALLY free. Sure, there's some limited use, but to really get any value out of it they think you should pay monthly for it. Premium Best value for WHAT? Letting me use it hosted on my own site? One star for being deceitful and wasting my time.

5 stars
Well Done and really useful
By , for WP 3.8

First of all: Please STOP writing reviews without even read the description and tried the plugin for at least 1 minute. People looking for solutions can't lose time to understand why some assessments are low only to find that they were written for no reason. Thank you

Talking about WebEngage (free version) in my opinion is really useful and works very well. I tried a survey and everything went smooth.

The admnistration area is pretty simple and the plugin also provide Google Analytics integration.

All pro options like: Leave intent targeting (exit survey) or Minimum number of page(s) viewed by a visitor in a session deserve to be paid.

So the plugin is great and even if I really understand the monthly Subscription due to SSL, number of administrators and all other technical stuff, $29 for a small site like mine is too much for the lack of: Themes & layout options, Customizable messages,Survey Welcome Note and maybe the possibility to customize the notification email.

5 stars
Works beautifully
By , for WP 3.7.1

The tool is of great value. The capability to push messages on the site from a dashboard is amazing. I am currently on the free plan and wish to upgrade soon enough.

2 stars
probably works?
By , for WP 3.7.1

probably works but after install you have to create an account and the pricing is just not sensible unless you're sending surveys out every day.

I find most of these developers price themselves out of the market as I doubt most WP users need a $29/m basic plan which only gives them 1000 responses? Why do they never offer pay per use or something like that?

If I were to sign up for each plugin service offered; chat, newsletter, buddy press etc. I'd have hundreds of dollars in bills each month...

Survey Monkey, a much more powerful tool, can be had for only $19/m and it's unlimited....

5 stars
Nice customer engagement tool
By , for WP 3.6.1

5 stars
Works pretty well
By , for WP 3.6.1

Could install it without too much pain.

Works well for keeping your users connected.

1 star
Author Missing In Action
By , for WP 3.6.1

Message after activating I get: Loading, please wait ...

By the support responses it seems like this is yet another abandoned plugin.

4 stars
Great Feedback Plugin
By , for WP 3.6

This plugin is fast to load Kudos to the developers

3 stars
Mobile browsers
By , for WP 3.5.2

I've noticed sites that are optimized for mobile as well, when the feedback tab is engaged, it is too big and there is no way close it. Maybe I missed it, but is there an option to turn off Webengage for mobile browsers?

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