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Plugin Reviews

W3 Total Cache

Easy Web Performance Optimization (WPO) using caching: browser, page, object, database, minify and content delivery network support.


87 reviews
Average Rating
4 stars
4.5 out of 5 stars
You are currently viewing the reviews that provided a rating of 1 star. Click here to see all reviews.
1 star
Messed up our Site
By , for WP 3.7.1

This plugin totally messed up our site, things went missing eg pics, the site actually loaded slower and it actually stopped anyone from adding a listing or photos to the site.
It also messed with the FTP with us not actually being able to back up the site so we had to rely on our webhost to restore the site!

1 star
Broke our site
By , for WP 3.7

We had been using this plugin for a few years.

After the latest update, it broke our site layout on the sites we updated on. When we deactivated it, it wiped out our site entirely. We had to reinstall from a backup and I had to pay our programmer 3 hrs work to remove it manually and fix our database from where w3 cache had corrupted it. In all this plugin has cost me about $200.
This almost cost us two big clients as well. We have since removed the plugin from ALL of our sites. Lesson learned I guess.

Just sharing our bad experience to help others. This is all factual so it is what it is.


1 star
Website slower than before. No support.
By , for WP 3.6.1

I fought with this plugin for almost two months. After many attempts I could not get any satisfying result and indeed my site has become very slow.

However I have not given a low rating for the performance of the plugin, but because no one answers my support request sent ONE MONTH AGO. Indeed, it seems that someone has fun delete my messages aimed to update the situation.

In conclusion, I do not like the "atmosphere" that envelops this plugin.

1 star
Horrible Plugin!! DO NOT UNINSTALL!!
By , for WP 3.6.1

This plugin is not only overly bloated (7.13 MB) but doesn't work as well as some of the other less bloated cache plugins like Quick Cache.

VERY IMPORTANT- Do not try uninstalling this plugin as it will cause an error on your wp admin panel and you wont be able to log back in without re-uploading the plugin and renaming a number of files. Simple put....a pain in the A$$. This plugin really doesn't deserve to be located in the wordpress.org plugin page.

1 star
Good for web admins, messy, inflexible for developer
By ,

After 3 days working on little change I completely disappointed.

You can't even remove credit comments in your source code without manually editing files.

1 star
Broke my SQL
By , for WP 3.6.1

Worked fine but after a week I kept having to run maintenance on my SQL database. Uninstalled the plugin, and everything works fine now.

1 star
Not compatible with Buddypress!
By , for WP 3.6

This Plugin has killed all my Avatar Pics and deleted all Group Admins!

1 star
Results are disappointing
By , for WP 3.6

Before W3-total cache
Load Time: 7.50 s

W3-total cache Installed
Load Time: 14.52 s

First i thought i've configurated it wrong. So followed all steps for best performance. Worst loading with w3 is 23.73 s

If W3-total cache can proof me wrong, please do contact me W3-total cache otherwise i am very disappointed.

I've uninstalled this plugin because without it my website perform the best.

1 star
Broke site on install
By , for WP 3.6

The installation process for W3 Total Cache broke my site, specifically by putting unparseable config into my site's top level .htaccess.

Possibly the worst first impression imaginable, really.

1 star
Less than zero
By , for WP 3.6

If I could give this a negative 100 rating, I would. First, wouldn't install and had to go through hoops to do so. Then it broke the entire site. I can't get into admin. I am going to have to reinstall wordpress and then use the backup to reinstall the site. Never had a plugin break the whole site. But this one found a way. Will never try it again.

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