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Plugin Reviews

Visual Form Builder

Build beautiful, fully functional contact forms in only a few minutes without writing PHP, CSS, or HTML.

8 reviews
Average Rating
4 stars
4.5 out of 5 stars
You are currently viewing the reviews that provided a rating of 1 star. Click here to see all reviews.
1 star
Free version doesn't drive custom post types
By ,

Wanted to make a form to allow users frontend access for creating calendar events. Requires the Pro version and an extension. Would appreciate the info before installing and creating the form.

1 star
It is not really free...
By , for WP 3.8.1

This plugin is not really free. It forces you to buy a pro version with unresolvable verification box issue. If you do not want to buy it do not install and waste your time.

1 star
PAYMENTS ARE NOT VERIFIED
By ,

If you are using this form to process any payments you should know in advance that payments are not verified with visual form builder. You will have to check payment verification in your payment processor. What this means is that the form will accept any and all data whether someone pays after clicking submit or not. If you are doing any substantial volume this means you will have to manually look through each entry.

1 star
works good 5 stars
By , for WP 3.8.1

nice job- sorry made error on the stars

1 star
Doesn't work. Period.
By ,

If I could give this zero stars, I would. I tested this a few times before I used it to receive pie orders for our bakery. It seemed fine. After I launched it, I had customers call and complain because I hadn't confirmed their order. I lost several sales because of this awful form builder.

After that fiasco, I had about ten people test it. Most orders were not received. Avoid. It's pretty clunky to use anyway.

1 star
The address field is poor
By , for WP 3.7.1

Why can't I edit the address field. There are so many items I do not need.

Address Line 2 for instance, or the country as well... it makes things unnecessarily complicated.

1 star
Horrible horrible horrible!!! don’t waste your money!!
By , for WP 3.6.1

[Moderator note: Topic title de-capped. Please do not shout at us.]

I searched far and wide for a plugin to use to build a club membership application form with a paypal interface. None of them had all of the features I wanted, but based on the documentation on the Visual Form Builder web site, VFB sounded like the best compromise for my situation. But this plugin was a total waste of my money. I do not recommend it if you are a developer.

I bought VFB PRO with 6 addons. The only addon I use is the Payments addon that provides the interface to PayPal. The interface is very clunky, and not what you would expect. You can sell a product, but you can’t enter a quantity. You cannot place a “Total” field anywhere on your form. Instead, the total price, and the items you selected, appear in a box that floats above the form. If you need to add a processing fee, or a late fee, or any type of fee that is based on the total price of products (in my case, a club membership subscription) the user has selected – YOU CAN’T!!! There is no way to access to the total price even if you just wanted to print it somewhere on your form, so you can forget about using the total price in any type of calculation!!! Who would create a form plugin and payment interface that doesn’t let you at least print the total price on your form? This wasn’t even something I thought to ask about before purchasing the plugin and addons. I thought it was a no brainer.

The documentation for this plugin and the addons is sparse. There are a couple of advanced topics included, but they are aimed at newbies and do not provide the technical information that a developer would like to know. So, you have to resort to entering a support ticket to ask a question. And you don’t have access to all of the questions other users have asked via the support ticket system – so you can’t search the questions to see if someone else already had the same question. Sure, there is a FAQ list on his support site, but it is also sparse. It basically only covers questions like “How do I change the color of xyz”. Which is totally useless.
And finally, after finding out that I could not print the total price anywhere on my form or use it in a calculation, I asked the developer for advice on how to implement that type of feature myself. This was his response:

“I sorry to hear about your problem and understand that you are frustrated. Unfortunately, Visual Form Builder Pro does not have the feature that you are requesting. Also we do not offer refunds. You can modify the plugin to suit your needs since it's open source.”

So, since he did not answer my question, I had to ask the question again, and I got this response:

“I am sorry that I cannot make any suggestions for your problem. There are several ppl on the WordPress job board that have customized VFBPro. They might have a simple solution. I am sorry for your issue. “

Not helpful at all. I will never deal with this developer again. What a sham. Don’t waste your time.

1 star
Looks great - doesn't send eMails to admin
By , for WP 3.4.2

Installed fine and set up new form just fine.

Everything works except NO eMail is sent to me, the administrator of my website. I've set up eMail addresses everywhere I can find - maybe there is a secret one that requires $10 to find?

All that work for nothing both me and the author of this plug-in.

More testing is needed..........

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