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Plugin Reviews

Sidekick

Real-time, voice-guided WordPress training and support straight from your dashboard.

Average Rating
3 stars
3.8 out of 5 stars
2 stars
What works is nice
By , for WP 3.9.1

Wanted to try this out as something to offer to new clients however there seem to be a few bugs yet.

I did the add page and it was fine, other then I would have liked the Feature Image to be included.

I then tried the Media one to see if it would mention the Feature Image but the tutorial broke down and my screen was ahead of it, and when I tried to reload it just stopped.

No way I want that to happen so someone who's new. I'll be getting emergency phone calls instead of emails.

I'll keep my eye on this for the future but imho it's not yet ready for prime time.

5 stars
Defiantly 5 stars
By , for WP 3.9

Great idea, great work, I am really impressed one of the best plugins I know.

1 star
Not happy
By , for WP 3.9.1

There weren't a lot of topics available without an "upgrade" and the first one I clicked on (How to edit a page) was unresponsive, apparently taking a long time to load. That was disappointing, but it really ticked me off when I tried to click away and was told "clicks are limited while the program is running." Clicking the STOP button didn't do any good, either. I finally had to close the window. Needless to say, I deactivated the plugin and deleted the files when I returned.

5 stars
Fills a much needed niche for learning
By , for WP 3.9.1

As a WordPress developer who also has background in instructional design for adults, after installing it and giving it a test drive, I can confidently say this is an excellent product.

Some adults learn by reading, others by watching videos, but most adults truly integrate that learning by DOING.

This plugin provides instruction at the point that you or your client will actually need it - on the job, in the Dashboard, not at some other website, which also gives it high marks for efficiency.

I clicked the topic in my own Dashboard and watched my Dashboard come to life, with soft orange click-able hotspots and voice guidance. The controls at the bottom of the screen always let me know how much more time was left, and let me stop, pause or play at any time. If I made a mistake in my entry, I was gently told.

I'm looking forward to more topics from this publisher and as a provider, possibly creating my own with their publishing product.

1 star
This plugin is crap.
By , for WP 3.9.1

It requires you payment to access the services.

3 stars
Good ~ as far as it goes
By , for WP 3.9

As always these kind of plugins are always written for an imaginary catch-all user who, in this case, is the WordPress admin/site creator. However there are many other use-cases. For example the Editor, who doesn't care to know how to develop a website, and is only interested in content management and editing, and maybe {perhaps} a little on-page SEO {I know, wishful thinking} but you take my point. The Walkthroughs, as Sidekick calls them need to be written for a specific user. Maybe this nuance is something that will come later ~ I hope so ~ because in my case, my site users are not site designers or developers, they are authors and editors, and they don't want to know about {and I don't want to bother them with} stuff to do with WordPress core files, for instance. I'm looking forward to seeing this product mature, but for this reason ~ sorry guys ~ can only offer a 3 out of 5 for the plugin, so far.

3 stars
Not there yet.
By , for WP 3.8.1

A nice concept, but not ready for prime time. It's a bit buggy, and I'm concerned it would frustrate my clients more than help them.

5 stars
Easy and Efficient!
By ,

Easy interaction, works smoothly
The plugin provides walkthroughs for all main WordPress commands and features.
Highly recommended for any new WordPress users!

5 stars
The Future of Customer Value Add
By , for WP 3.8

Sidekick is one of those plugins that will increase your customer loyalty and lower your support time spent on clients.

In a word...incredible!

5 stars
Great for my WordPress clients!
By , for WP 3.8

I like this most for the fact that it allows my WordPress clients to learn WordPress functionality by doing it themselves. I'm hoping this will finally help reduce the email/call volume from my clients.

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