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Plugin Reviews

Sell Media

Sell photos, prints, videos and pdf's online through WordPress in seconds. Built by creatives, for creatives.

Average Rating
3 stars
3.2 out of 5 stars
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1 star
good for wasting your time
By ,

I use this plug-in since the very first week of it existence. Remember, when you set up a shop than you kind of married to it. You have to spend many hours or days to do it. Since the beginning of this plug-in many others appeared, like woo plug-in for photographers.
Sell media did change a lot of stuff during its life but all the changes were chaotic and made by someone who has no experience in selling photographs (especially the sell prints extension). postage configuration, was changed at least 4 times each time applying completely different approach. And not even once having it done good.
After one of updetes, I started to receive empty sales reports. To find out what I have sold I have to go around to paypal and see details there.
For first few months I have lost around 600€ as the plugin didn't take my customers through the sale proces and stucked somewhere in between (some problems with selecting the country for shipping). Around 40-60% of my sales from this period were lost forever.
Maybe for creator it was just a bug (not the only one) but loosing this kind of money, for me wasn't funny.
If you want to play around than this plugin is good. I am serious photographer with two galleries in Spain and I definitely say that there are more options at the moment to choose from.
I lost the patience to it and just waiting for the end of summer when I will have more time.
http://www.otravistagallery.com

1 star
Just awful
By , for WP 3.7.1

One of the worst plugins and support I've ever experienced.

I asked the support how to navigate from image to image within a collection (not going across into a new collection/category). They sent me a link to a page with code. I spent 5 or 6 hours trying code from this page which either didn't work or broke the page. So, I went back and asked exactly what code to use. Another support worker replied saying I've already been told and attached a link to another page with code. I spent more hours trying this. Same result. So I asked again why they couldn't just tell me what code to enter instead of giving me links, as in my opinion giving somebody clues isn't what I would call support. The reply was to tell me that I wanted wasn't possible. Unbelievable.

I also asked why the magnifier wasn't working on safari - the reply was that it doesn't work with the copyright logo - choose one or the other.

They also quoted me for some custom work (which wouldn't even have brought this dreadful plugin up to minimum standards) and when I wanted to go ahead they huffily declined - presumably because I had let them know that their "support" and time wasting earlier was not great.

You also cannot have a "collection" that does not show on a collection page - every category or collection you make shows up with the rest. Terrible for limited editions or any other reason you may have for separating them.

The plugin and themes they use also butcher images and no matter what - all images end up pixelated. Ideal for selling quality images online!!!

You cannot specify a price to an item, all prices apply to all images which is just plain stupid and very un-useful.

Then there was the general bugs and errors already mentioned on here.

Every step I took in developing a site using this plugin was a struggle, I ended up ditching the whole thing, starting again and building the site in opencart.

The money I spent on this has been completed wasted. Not to mention the time I spent persevering trying to make the best of this.

Weeks have passed since this happened and I still feel angry and let down.

1 star
Buggy Mess
By , for WP 3.6

I installed this plugin, and while it looks sleek and easy to use, there are many, many bugs lurking under the surface. I think it could be great in the future but currently this plugin is no where near ready to be deployed.

When I tested a purchase, I got to the thanks page that was supposed to show download buttons, but it was just blank (yes, I used the thanks shortcode, and set the thanks page in sell media settings). I also never got the email I was supposed to get containing the download links, and I know wordpress is capable of sending emails because I did get one from the site about my new user account I made to test the purchase (yes, I did go to the email settings page in Sell Media and everything was configured correctly).

After not seeing any download links from Sell Media, I went into the payment section, where I did see a download link, however even when signed in as the user who purchased the file, when I went to the link all it would say is "You do not have permission to download this file".

1 star
Awful - Don't bother with this crap
By , for WP 3.6.1

Nothing but problems with this plug in - Resizing of images. Visible java script errors

Warning: min() [function.min]: When only one parameter is given, it must be an array in /home/content/78/10741178/html/wp-content/plugins/sell-media/inc/template-tags.php on line 642

No tutorial, weak support.

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