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Plugin Reviews

NextGEN Gallery

The most popular WordPress gallery plugin and one of the most popular plugins of all time with over 10 million downloads.


298 reviews
Average Rating
3 stars
3.9 out of 5 stars
You are currently viewing the reviews that provided a rating of 1 star. Click here to see all reviews.
1 star
More hassle than it's worth
By , for WP 3.9.1

Keeps breaking time after time. Every update seems to break it again. Support from the author is very rare. Not worth the hassle. Who would use a plug-in that just causes hassle and upset? Not me anymore.

1 star
Pro purchase - bad support - bad performance
By , for WP 3.8.3

I was a huge fan before Photocrati bought it and re-wrote the core. Now the performance drags down all pages. Even pages that do not have photos, galleries or NextGen widgets show really poor performance.

My client's web host has had to shut down our account for over use of shared resources. When we ran performance analyzer, NextGen libraries accounted for more than 55% of the resource usage on the homepage, where we weren't using anything NextGen.

Now that I've spent money to buy the Pro Version, I'm regretting it. I'm now searching for a really good replacement. Something that works like the original NextGen used to, before all the Photocrati tinkering and excuses.

1 star
pages cant not be displayed well in wordpress 3.9.1
By ,

it break page display of my theme that use an header made by artisteer that display 3 images loop.

1 star
Super plugin - But it does not work any longer
By , for WP 3.9

I would give it 4 of 5 stars if it worked! But there have been problems with redirect for more then 40 days or some! I even bought the plugin.
It does not work anymore with WP 3.9!!

I still hope that they fix it ASAP!! I would not write this if I thought there wasn't a chance!

I would give it 5 out of 5 if they had a more simpel and intuitiv UI with basic functions like - a Upload/create album with a push of a button in the WP editor - nothing else. Why is that so difficul to make? its the admin's job to setup the plugin and the output


1 star
Broken for 3.9
By , for WP 3.9

Does not work for 3.9
Images not clickable if open

1 star
I've never gotten it to work
By , for WP 3.9

I had it installed on 3.8 and now 3.9 and it never worked. I don't know where 9 million downloads came from, but judging from these reviews there hasn't been a satisfied customer in a long time. There have also been some previously satisfied customers who are now converts to the frustrated side.

PHP errors, at least that is what the plugin states, stare back at me. If these people would spend less time posting to Google+ and Facebook about how awesome they are maybe they could find the time to fix what they said they were going to fix.

Stay away. I usually follow 'stay away' with an 'at least for a while' but not this time. Something tells me these people are in way over their heads.

1 star
Nope - just nope!
By , for WP 3.9

NGG was a fine and good working plugin - until Photocrati took it over.
After that, the plugin got worse and worse after each update. Basic functions have been removed, fancy but useless features (like countless "social media buttons") have been added. Each update provides new surprises, starting at "oh, my layout is messed up. Again." and ending at "Holy cr*p, nothing works anymore!"

Support is quite useless, even if you paid for the plugin. At the moment you changed anything there is no support - no matter if the problem is related to the change or not.

Sadly, there is no alternative for it, and the old version from AlexRaabe can't handle really big galleries.

1 star
Gen to Cellent
By , for WP 3.9

Really bad since version 1.9.13. No version 2.xx works without bug. I'm tired of so much incompetence. I'm definitely going to NextCellent. Bye

1 star
Average at best
By , for WP 3.8.3

Doesn't work out of the box.
Requires too much configuration to get it working.
Has loads of bugs - just google "nextgen gallary not loading"
Has potential but just a pain in the arse!

1 star
A real disaster
By , for WP 3.9

The Pro Plugin is just a real disaster and usable for professional usage.

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