A feature-packed eCommerce plugin built upon WordPress core functionality ensuring excellent performance and customizability.
This plugin looks great and I would like to use it instead of woocommerce but like others say there's no support. I can't get the css to work with my theme, which I just paid 55 for. I understand paying for support when everything is well documented. It's not. Especially when you move helpful threads to the private section of your forum. I'm the type of person that buys plugins and themes. I even tried to see on your site how much it costs to buy it and I don't even know if there's an option for that. I couldn't find the price.
If you had a great wiki of how to set everything up more people would use it and it would become more popular. Instead I tried to get it to work for at least 3 hours and I've moved back to woocommerce. It'll take some special new feature for me to try it again.
some things that i noticed, the sku field is missing, the short codes don't work and beak up your website, the list goes on and on
These guys have no idea how to run a business or offer anything resembling customer service.
I paid the small fee for monthly support ($39) after the sidebar widgets for the site I designed disappeared on the product pages.
Their claim is that this is a Weaver II issue, and therefore, not their problem. I was also told " the premium Support you signed up to does not guarantee to solve each & every issue."
Their cart had similar problems with standard WordPress themes as well. When confronted with this I was advised to purchase their templates as those are the only themes with a guarantee to work.
Bare in mind that I already have a design, have client approval on the design and only needed to know what I was supposed to do in order to make the cart work. I never asked them to fix it, only to tell me how to get it done.
Will never, ever use this product, and am in fact thinking of moving the whole site to a different CMS even though I've used WordPress and Weaver Pro II for a couple of years now.
Horrible customer service. I want my money back.
I decided to try Jigoshop after running into a whole bunch of bugs with Shopp and reading their caption on the home page, "eCommerce plugin that works." Maybe it works, but I couldn't even set up one product. I watched their instructional video for setting up attributes, but what I saw on my screen was not at all what they demonstrated. I went to their documentation to read how to do it next and the screenshots didn't show what I was seeing. I never could get attributes on my product and decided to run away before I wasted a bunch more time like I did with Shopp. Off to try Cart66 now.
Isn't there any ecommerce plugin that works and that really understands the need out there? Haven't found one yet that has gotten it right. The features in Jigoshop look great. Just hope they make it better.
Too slow shopping cart i ever seen!
I was pointed in the direction of Jigoshop by my card provider service. Advertised as an all singing all dancing FREE e-commerce solution for WordPress i thought all my prayers had been answered when i saw that it took minutes to setup, had all the extensions you would need and most of all was free! Alas none of this was true, adding products is a long and drawn out process unless you purchase their added extensions, payment gateways and shipping options are extremely limited unless you buy their premium extensions. It's now taken me nearly 3 months to get a site to a standard that i want to release to the general public and the issues i've had have been endless. Support wise some of the guys are great Jeff in particular is extremely helpful but some give wrong information leading to you wasting your time and effort on paid for extensions which turn out to be incorrect only to be told you need a different extension which costs even more! Poor form business wise by these guys, could do with a serious look at how they run things in my opinion.
On a whole it does turn out to be a really good e-commerce solution but this does come at a price and is by no means FREE!
Careful how you go with these guys
Without doubt a good eCommerce plugin for WordPress, however you should only use this if you're a web developer and are prepared to PAY for add-ons and/ or support. It's not enthusiast-friendly at all.
From a developer's point of view, it's also lacking in some areas. The way it's been coded means that some things cannot be changed without edits to the core plugin files (thus making it a nightmare when it comes to upgrading). It also interferes with the best (and most common) WordPress form plugin which was around long before JS was; Gravity Forms. Unfortunately I reported the issue to JigoShop but they don't seem interested in addressing (or even acknowledging) the issue.
Support really is non-existent unless you pay for it, and to be quite honest I'm totally against the way they are profiting from our beautiful community - WP is opensource and has a huge range of free plugins submitted "by the community, for the community". People have continually contributed plugins, themes, and support within wp.org (for free) over the years, and that's what makes WordPress great.
As a developer myself I understand that it's nice to be rewarded for your hard work when contributing - nobody likes to work for free. This is why I often make donations to plugin authors if I find their addition useful.
I also have no problem paying a nominal fee for a premium plugin (Gravity Forms, for instance), nor for premium plugin add-ons. The same goes for offering "premium-support" (chargeable); I've nothing against it, however FREE support is absolutely non-existent from JigoShop. The only time they're willing to help is if they feel they can sell you something (and sometimes in a dirty/sneaky way. I'm onto you, JigoShop!).
JigoShop look to profit from absolutely everything they can with their plugin; it's quite ridiculous really, given their plugin is far from perfect. It's a long way off being a "complete product" in my opinion.
The thing that has outraged me the most however, is the fact that they insist all support requests are posted on their forums rather than on the WP.org support forums. The problem with this is that it allows them to do with the posts/ threads as they see fit. What I (and others) have noticed on several occasions, is that when knowledgeable end-users take the time to post solutions on their forums, for free, JigoShop then move those threads/ answers so that only "premium-support subscribers" can see them.
This means JigoShop are profiting FROM US end-users offering support for THEIR PLUGIN, on THEIR FORUMS.
Initially I was going to use JigoShop for all client builds, however in my opinion we need less rogues like this in the WordPress community and therefore I shall no longer be using it, nor recommending it to others.
JigoShop's approach has therefore influenced my rating of this plugin in huge way.
I'm now off to check out WooCommerce, which essentially is the same plugin under a different name, managed by different people.
JigoShop are a small Web Development company based in Peterborough, UK, whereas Woo are a very well-established and respected company in the WordPress community, and have been around for a long time.
Fingers crossed Woo they have a better approach than what JigoShop do.
My advice is that you save yourself some time, frustration, money, and help the WP community by following in my footsteps.
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